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Effective Communication within a team Mark Jones Business Communicators
1
Agenda
Effective Communication with different types of team.
Common ways of communication/ mistakes in miscommunication
Managers Communication Skills
Communication Barriers
Evaluate Team Communication
What is Effective Communication?
Effective Communication is defined as a verbal speech of other methods of relaying information that get a point across.
Types of Team
Project Team Virtual Team
Work Team
Communication Strategies
Trust
Listening
Motivation
Understanding
Most Common Ways to Communicate
Speaking – Face to face
Memo
Fax
Body language
Visual image
Alternative ways to communicate
Voice Mail
Body language
Visual image
Presentations
Mistake on communication
Missing the big picture
Misleading Body language
Making assumptions
Managers Skills
Trustworthy
Confidence
Passionate
Remain calm
Role model
Understanding
Managers Actions
Listens
Mediator
Issue Identifier
Plan of correction
Advocate
Encourager
Common Barriers
Language Differences
Gender Differences
Common Barriers
Interpersonal Barriers
Emotional Cultural
Physical Barriers
Lack of trust
Overcome Barriers
Learn techniques for a better team building
Language line
Learn cultures
Evaluate communication
In Service
Feedback
Surveys
Round Table
Results are positive
Less misunderstanding
Positive energy
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