In the modern organizational system, human resources are
considered an asset that benefit a company in a real manner if managed
properly. Considering the importance of employees and workers, organizations
arrange training and development session to enhance the skills and
qualifications of their employees. In the assignment skills, inventory and
skills assessment are discussed in detail along with a projection of training
and development plan in the organization. At the end of the assignment
effectiveness or success of whole training and skills development process will
be evaluated in the light of success metrics.
Skills Gap Analysis
of Human Resources Management
The skills gap analysis section is a practice carried out by
the director of strategic talent acquisition and development. In this practice
several steps are taken that are map Job duties, Data collection about
employees, Arrangement of collected data, Gap analysis through using skills inventory
worksheet and Findings of the analysis (Boxall & Purcell, 2011).
Thus, through following these steps skills gaps were
analyzed. Before starting the analysis all information about all current
employees (unit wise, department wise and overall company) was documented
through the use of skills inventory worksheet (see appendix to check an example
of information collected from this skills inventory worksheet). Skills inventory
worksheet documented information about Job title, qualification, skills, and
experiences.
After the collection of data different graphs were developed
for skills. Benchmarking and other comparative techniques were used to find out
whether skills meet the required skills presented in the job description. The
important consideration was to ensure that skills are according to the job
duties and requirements. For instance, a project manager usually has duties to
manage workplace conflicts, task management, and record keeping.
Considering these job duties the required skills for a
project manager are time management, communication skills, resources management
skills, and computer software use skills. Excluding the worksheet (skills
inventory worksheet) some information was collected from the previous work
performance records. Peer review strategies were also used to collect accurate
data about each and every employee working in the organization (Bratton &
Gold, 2012).
Somehow, collected skills inventory presented that most of
the employees were unable to work on modern and cost-efficient software because
of limited skills and knowledge about the computer (Boxall &
Purcell, 2011).
Thus the analyzed gap was related to the computer and software skills.
Development of
Capacity of Human Resources
Management
After analyzing the gap in the skills the next step is to
develop a plan to use this information to develop the capacity of employees. As
discussed earlier gaps were found in the computer and software related skills
that were quite essential for the organization in order to cut cost and secure
a better position in the targeted market (Bratton & Gold, 2012). Thus a training
session will be conducted in the light of collected information will be used to
develop the capacity of the employees and workers.
The gaps can be filled through provide education in the
relevant field. Many employees are not aware of modern software use because of their
lack of interest in modern software learning, and lack of opportunity to learn
software. Moreover, many of them are old graduated, therefore, they are not
aware of modern education.
Basically, in this situation, there are two options. At the
first to provide training and the second is to provide an opportunity to get
the education in the relevant field. As the organization is not requiring very
high skills and in-depth knowledge to run the operations in the appropriate
manner, therefore, the employee is not required to take proper admission in IT
studies (Bratton & Gold, 2012). Similarity, the
organization is also not requiring to hire new IT staff to do the work of these
departments as the current workforce is experienced therefore they are
performing their job duties in an appropriate manner.
Thus summarizing all this we can say that the best option is
to provide training and development session to the employees to increase their
capacity rather than hiring new staff or providing a proper education system.
Informal education and professional training session can help the organization
achieve its goals. In short as director of strategic talent acquisition and
development I recommend a training program for skills development.
Plan for Training
of Human Resources Management
In this section information related to the training and
development session is presented. Basically, the training and development
session is the best way to bring improvement in the software skills and other
technical skills of the employees and workers. training and development session
or program requires proper planning in order to ensure success other spent
resources can only cause to increase the cost of the company rather than
improvement in employee performance and work outcomes. Here a complete plat is
presented for the software skills training session.
The objective of the
training program of Human Resources
Management
At the first training team will select the key objective of
the training program that will work as the guideline in the whole process (Boxall &
Purcell, 2011).
The objective is to improve software and computer skills in the employees.
Training Program
Design of Human Resources Management
Training program design is really important. Training design
will be selected after conducting research, analyzing objectives, and
considering available resources. As the purpose is to provide training to the
employees related to software skills, therefore, IT experts will be invited to
the selected training room. At least 5 IT experts will be invited on different
timings and for different skills. The training session will include listening
session, practice, games, and group activity, at the end test and feedback
collection to check the validity.
Selected employees of
Human Resources Management
In the beginning employees from operations, finance, and HR
department will be selected for the training program. The total number of
employees for the training program will not exceed the limit of 40.
Selection of
resources of Human Resources Management
Relevant resources will be selected for the training
session. Resources include software, hardware system, projector, training
course hard copies, presentation slides, internet, and other training room
furniture.
Cost Budget of Human
Resources Management
Cost budget will be developed in the advance to complete all
other activities with the budget.
Success Metrics of Human Resources Management
The first success metrics related to this training program
is performance improvement (Boxall & Purcell, 2011). We can conclude the
program is effective or successful if the overall performance of the selected
employees is increasing and improved. The selected skills training and
education related to the increase of productivity and profitability that
projects that the whole process carried out to increase skills inventory was
successful.
Increase in creativity presents the evidence that skills
were appropriate for the employees and training programs has successfully
delivered the desired outcomes. As a result of this training and employee's
capacity to enhance program individual behavior of workers must be changed in a
positive way only then we can conclude it successfully (Boxall & Purcell, 2011). Moreover, changes
in the total number of mistakes and cases related to software programs will
also present that require skills are achieved and success is earned.
Conclusion on Human Resources Management
Human resource has significant importance in the
organization. The highly skilled employee can participate in a better way to
ensure the overall success of the organization. Somehow, for this, there is a
need to improve the skills of the current workforce at each level. Gap analysis
of the employee’s skills within an organization is the best way to collect
information about the requirement of skills that can be beneficial for the
organization but are currently unavailable. Gap analysis presented gaps that
ensured through providing education and training to the relevant workforce. As
a result of this success was evaluated in the light of success metrics.
Boxall, P., & Purcell, J. (2011). Strategy
and Human Resource Management: Third Edition. Macmillan International
Higher Education. Retrieved 2019
Bratton, J., & Gold, J.
(2012). Human Resource Management: Theory and Practice. Macmillan
International Higher Education.
Gary, D. (2011). Human
Resource Management. Pearson Education India.