Executive Summary of Information Technology

            Sky Teck Inc. The company is working in Brampton to provide IT related services to the public and government sector. Key services of Sky Teck Inc. The company is facilitating Telecommunication, Internet, Mobile Phone services, Teleconference, Videoconference services. Furthermore, the company also provide IT Solutions for SME’s in the local and international market. In this project, the company will work on a government project concerning with Wi-Fi services. Basically, the project is to provide free high-speed Wi-Fi services to the people of Niagara city.

Overview of the Company of Information Technology

        Sky Teck Inc. is the company working in the field of Information Technology. Sky Teck Inc. The company is currently working as a Matrix organization based in Brampton. The company facilitates public and private sector with its IT services. The targeted market of Sky Teck Inc. The companies are individual people and organizations (private and government sector). Mainly the business of Sky Teck Inc. is related to the services of Telecommunication, Internet, Mobile Phone services, Teleconference, Videoconference, in addition to IT Solutions for SME’s (Small & Medium Enterprises). Furthermore, the company also provide Wi-Fi service in the public sector.

Project Details of Information Technology

        In this section, information is detailed information is presented about a new project carried out by Sky Teck Inc. Company.  The project is to provide free high-speed WIFI internet services for all major public & touristic areas. For this project targeted market is the population of the City of Niagara. The company will provide free internet services by establishing Wi-Fi distribution points or points of presence. Basically, the project will benefit all residents and visitors of these cities as both will be able to use free internet service provided by the Sky Teck Inc. Company.

        In the past, Sky Teck Inc. The company was used to work on small projects only. While this project is supported by the Government, therefore, project management is highly concerned with its effectiveness and success. The success of this project can ensure more projects in the future by the government of both regions (City of Niagara and Brampton). Project Scope and Objectives are enlisted below to provide a broad overview of the project. Figure 1, that is mentioned below illustrates the typical link diagram for the sites that are included in the services.

Project History of Information Technology

        Mainly, the aim of this project is to fulfill the requirements of governmental and to stand hand in hand with the government of the area in benefiting and facilitating the house hold and low income people. Poor people cannot afford to pay for internet expense. While other than this internet is the need of this digital world.

        According to an estimation, internet usage around the world is increasing. Annually, internet connections are increasing at the fixed growth rate of 75%. Personal laptop use and particularly internet use on mobile phone use is increasing. About 37% penetration is recorded in 3G and 4G speed mobile internet broadband. according to the report presented in the quarter 3 of the fiscal year 2014, it is concluded that mobile phone is becoming the key and primary electronic device that supports its users to access the internet (by Wi-Fi connections and mobile internet).

        Report claim that because of these services now mobile phone devices are capable to reach 62 percent of total subscribers on the internet. Therefore, considering the demand trend of internet use and mobile Wi-Fi use in the population of Niagara city it is concluded that the population needs free internet Wi-Fi services very badly. Therefore, it is the responsibility of the government to provide internet services to their population at least rates thus population will be able to use internet for their business organizations, education, entertainment, and other purposes.

Objectives of Information Technology

To provide Free WIFI high-speed internet service

To deliver network services for public

To establish 20 distribution points (points-of-presence)

To ensure implementation success

To enhance the profitability of  Sky Teck Inc. Company

Scope of Information Technology

        The free Wi-Fi service project to Sky Teck Inc. The company is really important for the people of Nigeria. Basically, in this project, 20 distribution points will be established in the first round of implementation. Distribution points will be created in busy areas of cities. Particularly the areas that are usually surrounded by the public. Such public areas can be railway stations, hospitals, near shopping malls, and other public areas.

        The project manager will manage all resources including time resources, financial resources, and human resources to accomplish goals about the deliverable. All activities will be done within the budget of $900,000. While time duration for the project is 5 Months and number of places selected as points for the internet services are based on contract and area covered for the services

Project Implementation of Information Technology

        In this section implementation of free Wi-Fi, the project is discussed in detail. In the phase or round one only 20 distribution points will be selected for Wi-Fi services. The selected areas are developed areas of this city that are mostly public areas such as hospitals, restaurants, parks, shopping malls, and railway stations.

        In this project primary means of implementation is leveraging managed services as service subscriptions. Overall network architecture will include satellite broadcast services, VSAT, National PKI, TVWS, PHOpenIX, Wi-Fi network, capture portal services. In the project, LGUs will be responsible to work as front desk officers. They will manage services as administrative assistance in custodianship.

                While registration authorities will be provided by each LGUs of this project. They will deliver their services as registration authority public-private-partnerships. In the managed services we will classify the connectivity services as presented below:

Rural Mile and Last Mile IP transport services

Domestic IP transport services

International IP transport services

Municipal IP transport services

        In this project, all activities will be done by the experts of Sky Teck Inc. Company. Anyhow, in case of need, we will directly demand more experts to work on this project from our company. But, we will not give permission to franchises holders to participate in this project.

        While implementing Free Wi-Fi network system out team will adhere to public policy to ensure that all legal rules and regulations are followed during this project. According to public policy, public Wi-Fi services should be secured for users and other public. Keeping in mind all these requirements some restrictions and conditions are made for users. At first, terms and conditions are presented on the front page (log-in page). Here users cannot go ahead unless they accept that they agree to all terms and conditions to use this internet services.

        After accepting terms and conditions users can update and create local content at the selected portal named as a captive portal. After developing all these experts will classify the content and websites into two main categorizes whitelist and blacklist. Whitelist website is open to use for public users. While blacklist websites are those that should not be available to the public.

        We will classify registration into 3 main levels according to which we will allow ports to connect with the devices and allow access to the users for specific content. For instance device ID (level 1) will be able to use commonly used ports only. Through this registration, they will be able to use websites included in the whitelist. Such websites are related to social networking websites (social media platforms), news websites, education, and government websites (only that are available as open access).

Similar to devise ID, Government IP passport is also allowed to use these websites and content only. While the level 3 registration holders (users who made registrations on the basis of government digital certificate) can use any kind of port and they can also get access to the websites that were blacklisted for the public.

Resources Detail of Information Technology

        The resources section is based on the information related to all kind of resources utilized in the project before and after the implementation of project planning. As a project manager, I have developed a plan for resources management. In light of this plan, selected resources are presented below with enough details.

Team Information of Information Technology

    In the project, 3 IT specialist or experts will work as a team member. While being a project manager I will take responsibility to work on this project while usings the provided resources only. The team involved in this project is presented below

        According to the tasks and responsibilities presented in the table, we can say that project manager will manage all resource of this project to get work done within these resources as the government made the agreement on this project on the basis of these conditions. While the project manager will also monitor the performance of other workers to control error and ensure high-quality services.

    The project manager will also evaluate the performance of the overall project at the end of all implementations. Furthermore, the project manager will also evaluate the performance of IT team experts during the project through the performance appraisal system to ensure whether IT experts are completing these tasks within the assigned time duration or not?.

Financial Details of Information Technology

        Actually, the key idea is to spend the minimum and get maximum in return. The project will use cost-effective strategies to get work done but the project team will not be made any kind of compromise on the quality of the project. According to the discussion, the finalized budget for this project is $900,000 that covers all kind of expense and cost incurred to complete this project. Further details about cost and expenses are presented below

Costs and Expenses of Information Technology

        Cost and expenses expected to be incurred in project completion can be categorized as costs and expense incurred before implementation, during implementation, and after implementation. Mainly cost includes purchases of routers, internet cables, poles, fiber optic cables, and other equipment purchases for this project. While expenses include research and development expense, administration expense, transportation expense, and salary expenses. Anyhow, during project employees will be given incentives to motivate them for better performance in the future. Incentives are also included in these costs and expense.

Scheduling of Information Technology

        The research will follow up this schedule to complete free Wi-Fi installation project. Project team will follow up this timeframe to complete each activity in this project. The table given below shows the estimated time duration for the all the services including research of project, development of portal for the services, installation of wifi, complete evaluation of performance before providing services to the customers, and final launch of the internet services for the users in the specified areas.

Table 1: Task analysis along with time duration

Distribution approach of Information Technology

        The complete funding consideration is required to be accessed to analyze higher and lower cost of services. Besides all the features, the public feedback about the services is essentially required for the improvement and amendment of services. The complaint portal of public service network will enable the customers and users to access feedback options.

The analysis of feedback and reevaluation of the services will increase the level of services up to bench marks. The initiatives of the projects by the suppliers is specially required. The suitable third-party solution under the considerable time domain will enable the company to improve the services. In the present analysis, PSN process is considered, underestimated, and determined for the integration of solution. The existing ICT contractor will install the updated Wi-Fi solution in different selected areas. The locations of services will be designed according to requirement. The cost and funding process are considered in the present analysis. The below provided table includes estimated cost of services and funds provided to the company for the services.

Table 2: Cost and funding of services

Conclusion of Information Technology

        The present work illustrates an overview of the services and how our strategies can be implemented for the internet services. The internet services will be provided in number of areas as decided in the contract. The service will include different categories for the users to login according to their recruitment. The internet services are free of cost for the users and government will design a handsome budget to facilitate their citizens. The solution of Wi-Fi availability for the customers identifies the delay in services and how the project can be improved. The factors influencing the services includes geographical location of the service point, population for the number of users, and delayed progress factors.