Human
resource planning must consider the environmental impacts on the organization,
its objectives, culture, and structure and human resource management. Discuss
four environmental trends identified by Stone (2005) for the selected company.
Ans.
environment has huge impact on the SMRT Corporation of Singapore. Company is
premier multi modal land transport provider and the main business includes bus,
taxi and automotive service with engineering, maintenance and rail operations.
There are many environmental trends but company’s environmental trends include
energy management, water management, waste management and green committee (Allen, 2005).
From
last few years, company is going to implement and review the environmental
programs and initiatives for the business. These environmental trends or
environmental sustainability committee is our strong strategic commitment for
the sustainable development and utilize the energy, water, waste and green
efforts for the organization. At SMRT, used suitable technology and optimal
energy conservation processes are going to used. As part of our energy
management initiatives, regularly track our energy usage across or transport
network, offices and depot. We also appoint energy managers in SMRT in
accordance with the energy conservative act. Members of energy committee
include all energy managers (NYAKENIGA, 2009). That tracks the consumption
of energy and actively monitors the emission. These are covered in green
transport section so out energy efficient vehicles and initiatives of energy
management also contribute in the reduction of energy consumption. We also make
plans to appoint LED lights that are highly energy efficient at selected
stations. Due to increase in the number of vehicles trips to better meet the
needs of commuters, our energy consumption and GHG emission have been
increasing over the year. It is a key issue at global level the sustainable and
responsible use of water resources. Because we know that shortage of water with
excessive usage and demand can cause serious problems. We try our best to conserving
and recycle this precious resource by performing our important role. With
extensive island wide operations, as a
forwards looking organization, the important goals is to conserving the
precious resources. So water is going to be a key issue. Water is sourced from
main supply at SMRT. Train and bus washing plants also have recycle features as
the water used for final wash must be recycle to use for the next wash. Our aim
is to minimum usage of water and recycles the amount of water. With an emphasis
on prevention, reuse and recycle, we try to reduce the amount of waste that we
generate. Our waste management includes disposal, recycling, processing,
transport and collection of waste material. The waste of toxic industries like
oil stained gloves, rags and waste oil can be land filled, incinerated or
recycle and the metal parts can be reuse. We enable a significant reduction in
green house gas as a public transport provider. Out priority and responsibility
is to minimize the effect of climate change by managing our carbon emission.
Our trains, taxes and buses use energy and where economically and technically
feasible, we seek to limited footprints.
Evaluate
and elaborate on how the Maslow’s hierarchy of needs can help motivate the
employees at your selected company.
Ans.
at SMRT , the employees are very honest and loyal with their work but company
want to motivate them for further improvement in their working and also make
them more capable employee of the organization. So for the employees,
motivation related with the psychological processes that explore the
persistence and excitement to achieve its goal. Managers use different
techniques to motivate their employees. Many need theories are going to used
that identify internal factors for individual behavior motivation. Needs are
insufficiencies of psychological or physiological that show some time of
response in their behavior. So the manager of the SMRT corporation is going to
use the Maslow’s hierarchy of needs theory and according to this motivation
consider as a result for attempt of a person to accomplish its five basic needs
that are self-actualization, esteem, social, safety and physiological (SMITH, 2003).
Self
actualization need include a need of a person to obtain its potential. This
explain that the capability of one that belong to personal matter highly. It
may include all type of need like to be a parent, to obtain a high level
position in the firm, or many others. As a manager , this need can be enhance
by providing opportunity to employee to fulfill their need by more hard
working, take participation in the decision making matters and in their job
provide flexibility and autonomy to some extent for exploring their
personality.
Esteem
need include the need of respect and esteem. Gaining respect from others and
also admiration is very basic need for self respect. When the employees done
well then the esteem need of employees can be accomplished by offering praise
and recognition and also offer them promotions and increase responsibility to
show your trust on them. Social need include the love and belonging need of a
person. It includes sense of acceptance. Human being never considers himself
alone by having this need. Friends, family and employee relationship all are
important for cover the social need of the person. Physiological need include
clothing, sleep, shelter, water, food and air. Manager of the corporation must
accomplish all these needs of their employees by offering them comfortable
conditions on working, necessary breaks and reasonable working hours. Safety
needs include all those needs that a person demands for the security and well
being. It also includes harm and their adverse effects, good health and
protection from accident, financial security and personal security.
According
to Mathis and Jackson incentives can be one of the best ways to motivate
employees. Propose four type of incentives pay plan which will help motivate at
your selected company employees.
Ans.
incentives are the best way to motivate all the employees of the organization
and they will enhance their working performance. So the SMRT Corporation has to
use different incentives pay plans that are motivate their employees and
enhance their skills and working abilities. There are four type of incentives
pay plans that corporation may use to enhance the motivation skill of their
employees and enhance their abilities with morale. And the overall production
of the organization going to be boost. The main benefit of these plans that the
employee meets their targets and achieves their goals within specified time
period. To simple onetime bonus, these incentives plans may range from complex
programs based weighted factors and graduated payouts. Most common type of
incentives pay plans include on the spot bonus, profit sharing, suggestion programs
and stock option (Robert L. Mathis, 2011). These are used by
organization for their employee so they give their best to achieve the target
of the organization and increase its profitability. Stock option means an
incentive plan that offers the employees to purchase their stock at market
price. This will give an authority to employees and the ownership of employee
gives true stake for the future and also increases the morale of the employees.
Profit sharing option related to the bonus of quarter or year end offer to
employees based on the profitability of the company during the specific time
period. These types of incentives are normally happen with in all the employees
of the organization and distributed. The basic reason behind this incentive
plan is to motivate the whole employees of the company that all are giving
their complete effort to achieve the target of the company and show high
profitability ratio. This incentive plan also include in the budget that
provide proper calculation to measure the profit of the company. The whole
incentive plan is determine on this percentage of profit and distributed among
the organization with same percentage. On the spot bonus means that the
employees earn their extra income at the same time. This is the most simple
method of incentives pay plan so the employee receive their benefit on the spot
for beyond and going above their responsibilities and this incentive may be in
any form like move ticket, gift cards or cash. But before giving these
incentives the IRS rules must be followed by the management of the
organization. So employees are satisfied with such type of incentives and they
believe that after completing their task they obtain an incentive against their
extra hard work. Suggestion programs are also included in the incentive pay
plans. Through suggestion programs, company encourage their employees to think
creatively and provide very helpful ideas that give benefit to company in the
future. These incentives may specify at fixed flat rate or sometime determine
according to the benefit that provide by using the suggestion of the employee.
So the incentive pay plans are very helpful tools for the management that they
can use this tool an obtain more and additional working efforts from their
employees and employees are willing to obtain such incentives and provide their
best services to the company.
The
working environment of employees is not static and as such there is greater
emphasis on the importance of performance appraisal and career planning.
Analyze the three points each in this regard.
Ans.
on an organization culture, an effective appraisal and performance management
process can have significant impact wit staff morale and employee engagement
level. These all factors increase the brand employee and within the business
support the retention of key talent. The traditional appraisal system is also
very effective for the evolving the workforce. A commitment related to
appraisal conversation between employees and company provide great support for
improve the bottom line of the organization by manage the performance of the
employee with the objectives of the business. It supports the environment in
which employee want to stay, progress and thrive and the creation of a more
people focused culture. There are few objectives that related with the
improvement of the performance appraisal; supporting staff to deliver the
effective appraisals system, prevention of long term dissatisfaction, support
and training, culture of support and openness, continued progression and
development, new challenges and clear objectives and employee recognition and
rewards. Appraisal provides the chance
to employees to recognize and rewards and considers the importance of their
work related to some value. The manager recognizes the performance and progress
and provides some reward like bonuses, promotions or increase salary. Employees
feel a real sense of belonging because organization with a great workplace
culture is ones. Employees are going to understand the main target of the
organization follow its mission, values and consider that how they can perform
to take participate in the way of progress of the organization. Clear
progression opportunities offer by the organization also attract new recruits
and also retain more talented employees and also help them to make their career
path in most effective manner. Aldo measure their performance at regular intervals
that also enhance their responsibilities. For keeping the talented and loyal
employees within your organization, it is important to maintain two way
communication paths between them and appraisal and performance review meetings
enhance the discussion among employees and staff can share their opinions with
free hand. Opportunities must be provided to explore positive solution and also
provide additional support and training to all employees to they are able to
achieve highly results for the organization. Issues are going to resolve with
in specific time period because when they going long then the problems going to
increase that effect the performance of the employees and also on the
reputation of the organization. Manager need to feel effectively equipped to
provide regular feedback and ongoing performance management for appraisals and
performance communication to work to best effect.
Career
development is very important part for the employees as they want to develop a
strong path for their future. So manager of the organization have honest and
constructive career discussions with their people to provide them proper
guidance. Management of the organization must consider all those factors that
are provide support to explore the skills of the employees and their
performance at their best position. And for best career path, the performance
review is also important because employees are going to aware that what are
their weak areas and where they have to give more attention.
Using
the concept of job enlargement, identify the four possible reasons for
resistance from employees at the case company if it is introduces.
Ans.
The concept of job enlargement explain
that the scope of job going to expand by increasing the responsibilities and
duties of job at the same level. The combination of different activities can be
appointed at the same level to obtain the best result for the specified
targets. The main purpose of job enlargement is to exposure towards achieveing
the organizational objectives as set for job and motivates employees by
increasing their efforts.
It
is mostly say that change is good but sometimes change will bring many problems
to obtain its objectives. In organizations the change is constant but the
employees are not happy with the change and they are going against with any new
change. There are many reasons behind this issue but employee has to face all
the issues that arise after implementing the change within the organization.
Companies have to understand that employees never accept the new change in
first attempt. They take some time and understand the new change. In
professional and personal life, people prefer stability and comfort against
change. Because in their conform zone they are practically know how to perform
their function and tasks in most effective manner but due to change they have
to face new challenges that become hurdles in their progress paths. There are
many reasons for this issue and some are given as under; loss of job, poor
engagement and communication, poor timing, unknown, lack of trust, and many
others. The biggest problem is the timing when any change come and implemented.
It because resistance that how and when the reaction going to be deliver .lack
of communication employees feel that they are not know what to do and how to
do. It the employees are not aware about the changes than the company may
experience more improved results. Because when the employees are thinking about
change then their focus going to be converted. When a high level of trust going
to be developed then the low resistance going to presented for the change. Poor
communication and engagement of employees and management also present main
issues and in case of any change and lack of communication they employees are
never understand the reason behind the change and they are not performing n a
supportive manner. It is the responsibility of the management of the
organization to provide proper information to all the employees related to new
change and also inform all the strategies and policies that employee has to
follow after implementing change. Employees resist change because they have to
face job loss. Because when the changing environment of the organization needs
more efficient and talented workers then the previous employees may lose their
job s this is the reason behind their resistance. So there are many issues that
arise when organization going to implement any change in the management of the
organization and employees feel not comfort with such new change as they face
many issues related to such changes and became a hurdle in their career path.
References
of Smart Corporation in Singapore
Allen, D. A. (2005). Attribution of global surface
warming without dynamical models. Advanced earth and spaces sciences.
NYAKENIGA, A. C. (2009). AN
ASSESSMENT OF ENVIRONMENTAL IMPACTS OF STONEQUARRYNG ACTIVITIES IN NYAMBERA
LOCATION KISII COUNTY. Kenyatta University.
Robert L. Mathis, J. H.
(2011). Human Resource Management: Essential Perspectives. Cengage
Learning.
SMITH, L. J. (2003). Evaluating
the applicability of Maslow's theory ofmotivation to ancillary staff.
Sheffield Halama university.