Selecting a channel to attract or
engage your persona has great importance in running the business organization.
Channel selection should be considered for the business organizations in terms
of engaging with persona. We have selected one of the most common channels for
engaging with persona named as Linked In. Most of the organization are
currently using different platforms like Facebook, Instagram or Linked In for
engaging with their persona or customer (Hockenberry & Todd, 2019).
As we have selected a channel
known as Linked In for engaging with our persona named as Bountiful Benjamin.
He is currently active in Linked In in terms of engaging with business
organizations. Most of the businessmen use Linked In channel in order to
connect with the organization. As organizations need their persona for support
so they used Linked In because it becomes easy to develop estimation about your
persona. Moreover, most of the businessmen do not consider other channels for
engaging or do not take seriously to other channels such as Facebook or
Instagram (Rezaei & Sajad, 2014).
By using Linked In, it is
reliable to connect with your persona. Furthermore, selecting the channel
enables the organization to get a response in a given period of time. Most of
the businessmen preferred Linked In for engaging with an organization because
they will response the organization more competitively as compared to other
channels like Facebook or Instagram.
The big idea for FoodBank
The big idea for this campaign is
to engage with professional businessmen and well-off people because they can
support our noble cause to achieve goals and objectives. Only professional
businessmen and well-off people are active in Linked In, so we have to select
this channel in order to support our noble cause. In this section, we will
contact our persona named as Bountiful Benjamin by engaging through Linked In.
The purpose of engaging with our
persona through Linked In is that many of the organizations and is currently
managing their work through other channels such as Facebook and Instagram.
Engaging through other channels might results in a long wait for the response
because many of the businessmen are not active in these channels. They are
active on other channel known as Linked In because the persona can also come to
know about the overall background of the organization, products, and services
of the organization. Moreover, Linked In is a professional social networking
site that enables the businessmen to involve with organizations (Chang & Shuchih, 2017).
After contact with our persona
Bountiful Benjamin, we will wait for the positive response by providing
complete information about our organization. The persona will also come to know
about our organization and its background. Engaging with our persona through
Linked In is because our persona is currently active on this channel and
preferred those organizations who contact him through Linked In. bountiful
Benjamin can also see the structure of our organization through this channel
and come to know about our targets and objectives related to the project. He
will get the complete profile of our organization, our future targets, working
boundaries and different strategies used by our organization (Claybaugh & Craig, 2013).
Moreover, our persona can develop
the estimation by getting all the information. The main idea behind this
campaign is to involve our persona in our organization by providing him an
entire background of the organization. So he can help our cause to achieve our
objectives and goals. After engaging with our persona through Linked In, we
will continue or campaign by expanding our idea through other channels like
Facebook and Instagram to attract more personas. By applying the same rule
which we have followed in engaging with Bountiful Benjamin, we will execute our
idea through other platforms in order to check the effectiveness of other
channels to target the audience. As we came to know about Linked In that it is
a professional social networking site, we will observe all other platforms by
executing our ideas with other personas.
The purpose of executing the idea
through different platforms is to observe how fast we get the feedback from the
persona and to check the preferences of other personas. After going through all
the process of execution of ideas, we have chosen Linked In for connecting with
personas. The main reason behind this decision is that professional businessmen
are active on professional social networking sites. Other platforms like
Facebook and Instagram are not professional networking sites in order to engage
with professional businessmen. Linked In enables the organization to connect
with an effective businessman that can support your cause to achieve your goals
and objectives in the target market. It also influences the professional
businessmen because they want to get an effective response from the
organizations (Cooper & Brett, 2014).
Craftsmanship of Copy for Food Bank
It is decided to communicate the
persona through the use of the LinkedIn because the LinkedIn is a professional
social networking sites. Therefore, when we will communicate with the personal
through the LinkedIn rather than the Facebook and other social networking
channels then the personal will take it more professionally. On one side, the
selected persona i.e. Bountiful Benjamin do not opening communicate with people
and at the same time he does not trust the other organization. Therefore, it is
proposed that the LinkedIn would work as a channel to reach Benjamin and to
convince him about the cause to get his supports.
In this aspect, there is need to
work on multiple things such as at first stage we need to gain the attention of
our persona. It has been seen that the selected persona is a business
therefore, it is expected that it would be better idea to target him through
the professional social network that also selected by addressing his activeness
on the LinkedIn. Furthermore, it is found that the persona founds it hard to
trust the organizations so easily therefore, the purpose behind targeting the
persona through the LinkedIn is that the personal can visit the profile of the
organization and can build a better idea about the cause we are doing.
Furthermore, by addressing the persona and its related things, it is decided to
convince the potential persona by developing content that will be sent to the
persona through the LinkedIn channel. The message to the Persona will contain
the following content;
“Being one of the largest Food
trust in the Queens land, the Foodbank trust needs moral and financial support
of the well-off people of the society to support the cause which is aimed to
make this world a better place to live.” We always appreciate the support of
our donors by publishing their post on our social networking pages and website
that are being followed by thousands of people. Your support to our cause could
save many lives and you will get its return here and after here. To get a
better idea about our cause, you can visit out social networking pages and can
read the comments of the viewers and can also see the graphics that could give
you a better idea about cause. Your support to us will be regarded as great
service to all humanity”.
The aforementioned content has
been selected to deliver to our persona because he wanted to know more about
the cause and at the same time he wants to know whether he can get any fame by
taking part into the charity work. The above message will give him idea that he
is going to charity for the organization that has developed a portfolio of
serving the humanity through this cause. Moreover, the idea of using the above
content is focused on to realize the persona that his support is asked for a
noble cause that could give him great fame here and at the same time in terms
of serving humanity he would get great reward after here. Likewise, the above
message offers persona to visit the website and pages to get a better idea
about the cause as well as through this way when the persona will visit the
social networking pages then he can see the engagement of other people over the
posts of the organizations that could be effective for him to build a better
idea. Moreover, the social networking pages as well as the website of the trust
contain many images that will give satisfactory feelings to the persona.
Following this, the persona is also offered to work voluntarily with the
organization in case if he has any doubt over the usage of his charity for the
betterment of humanity. Likewise, on request, the trust is liable to give
transparency of truest operations to give an idea that the trust is purely
working for the good cause and his charity is being used for the committed
purpose.
Justification and theoretical support for
Food Bank
Our organization is looking for
an effective professional businessman that can support our cause in achieving
our objectives and goals. In this case, we engage with our persona Bountiful
Benjamin by selecting most advance and professional channel named as Linked In.
Selecting this channel influences our workforce because it is a professional
social networking site enables an organization to engage with professional
businessmen (Sameen & Sara, 2015).
Most of the professional
businessmen preferred this channel because it allows them to get complete
information about the target organization and to support their cause in
achieving the goals and objectives. The benefit of using this channel is that
an organization can get an effective response and feedback from the personas.
As other platforms are not professional sites, so they are not reliable for the
businessmen. This channel also facilitates the businessmen and organization
with effective communication.
Moreover, only well-off people
and professional businessmen can understand the financial problems faced by our
organization and support us financially to meet the noble cause. Through Linked
In, the personas can come to know about the financial problems and noble causes
of an organization. So this channel works effectively for both businessmen and
organizations in estimating and get over the problems faced by an organization (Saunders & Mike, 2012).
For this campaign we have used
multiple theories to support this cause in which the major theory is the theory
of social responsibility which demands a person that he has some
responsibilities towards other in which he has to serve the society, people,
environment and other stakeholders. Likewise, bountiful Benjamin is a
businessman thereofore, through this campaign it is attempted to convince him
to support a noble as it is his social responsibility in making this world a
better place to live.
Another theory which is used to
design this campaign is the theory of reciprocity norm which stated that “A
common social norm, reciprocity involves our obligation to return favors done
by other.” Considering this theory the Trust has ensured Bountiful Justin that
he in case if he support the noble cause of the trust then in return he will be
rewarded here and after here. According to the campaign it is stated that his
efforts will be admired on the social networking sites where he will get fame
as people will realize that he is serving the humanity and it would give him
advantage in his business as well. Following this, in serving the humanity he
will be rewarded here-after as he has served the humanity therefore people will
pray for him (Uzuegbunam, 2013).
Both theories discussed above are
used as a tool of persuasion. Likewise, in a journal named “The social
responsibility theory: A contemporary review” has used and discuss the social
responsibility theory in their content. Moreover, the other selected theory
“Reciprocity theory” is also used in the content in named as “The science and
practice of Persuasion” in which the writers Robert and Noah have discussed
various aspects of the reciprocity theory and shed lights on how it is used in
content persuasion. Furthermore, it is descried that it is commonly used in the
writing of persuading content marketing (CIALDINI & GOLDSTEIN, 2002).
References of Content Strategy for Food Bank
Chang, & Shuchih. (2017). User trust in social
networking services: A comparison of Facebook and LinkedIn. Computers in
Human Behavior, 207-217.
CIALDINI, R., & GOLDSTEIN, N. (2002). The Science
and Practice of Persuasion. Cornell Hotel and Restaurant Administration
Quarterly, 40-50.
Claybaugh, & Craig. (2013). Understanding
professional connections in LINKEDIN—a question of trust. Journal of
Computer Information Systems, 94-105.
Cooper, & Brett. (2014). LinkedIn as a Learning
Tool in Business Education. American Journal of Business Education,
299-306.
Hockenberry, & Todd. (2019). Marketing Isn't Just
for Products and Services. The Journal for Quality and Participation,
17-19.
Rezaei, & Sajad. (2014). Examining online channel
selection behaviour among social media shoppers: a PLS analysis. International
Journal of Electronic Marketing and Retailing, 28-51.
Sameen, & Sara. (2015). Social networking sites
and hiring: How social media profiles influence hiring decisions. Journal of
Business Studies Quarterly.
Saunders, & Mike. (2012). How to choose the right
social media platform for your business: social media. Professional
Accountant, 22-23.
Uzuegbunam, C. E. (2013). THE SOCIAL RESPONSIBILITY
THEORY OF THE PRESS: A CONTEMPORARY REVIEW. Faculty of Social Sciences,.