The aim of this research paper is to provide deep insights
regarding the supply chain management activities and how supply chain
management help the organization to improve its performance. The supply chain
management is a broad term which includes various business activities such as
transportation distribution, logistics and inventory management. Supply chain
management have major impact on the performance of the organization. This
research paper will evaluate how supply chain management effect the overall
profitability & productivity of the organization and what can be done
to improve the supply chain management.
The research paper is divided into four main sections the first section is the introductory
section which discusses the significance of supply chain in the organizations.
In the second section detail literature review have been performed to
understand how supply chain effect the performance of the corporations. The
third section discuss how supply chain improve the performance. The forth and
least section discuss how corporation can improve the supply chain management
to improve the overall profitability, efficiency & productivity of the
organizations. In short the paper will provide a brief overview regarding the
supply chain significance & its effect on the organizational performance.
Significance
of Supply Chain Management within Organization
As discussed earlier the supply chain management is broad
term which include various business activities such as supply of goods,
inventory management, transportation/logistics and consumer satisfaction etc.
If the organization able to manage all the activities efficiently than not only
the performance of the corporation enhances but also the organization can
compete with its competitors more effectively. Today the competition in the
international market has increased up to lot of extent and in order to gain
competitive edge over the competitors the organization will have to reduce its expenses
and will have to enhance the speed of the process so that customers can get
their product on time.
Through effective inventory management the corporation can
not only reduce its cost but also the efficiency of the organization will
increase up to lot of extent. There many inventory management software that are
available in the market that can be used for improving the management of the
inventory. The corporation can also take help of latest technology to track
their logistic activity which will help the organization to improve the speed
of production. In simple words the organization operations will become smoother
if the corporation has managed its supply chain appropriately. The customer
satisfaction play key role in enhancing the revenue of the organization and if
the customer are not going to get their favorite product o time than not only
the reputation of the company will decline but also the revue will decline as
well. That is why Supply chain play a significant role in the organization.
Supply
Chain Management Effect on Organizational Performance
In this research paper the effect of supply chain on the
organizational performance will be evaluated. Over the years studies have shown
that the effective supply chain management improves the performance of the
organization. In order to investigate this fact various research studies have
been reviewed which discuss the effect of supply chain on the performance of
the organizations. It is evident that through focusing on inventory management,
transportation and supplier network the corporation can smooth its operations
which will ultimately help the organization to enhance its revenues.
Literature
Review of Supply Chain Management
In the research study the deep insights regarding the supply
chain management have been provided. The researchers have stated that the
supply chain management practices have significant impact on the performance of
the organization along with competitive advantage. The research focuses on 5
key dimensions of supply chain which include quality of information, Customer
relationship, supplier partnership and information sharing. For this research
study the data is gathered from 196 corporations. The results of the study
shows that the SCM practices have significant impact on the organizational
performance and competitive advantage. The SCM helps the organization to
improve organizational performance. It means that if the organizations focused
on SCM practices they can gain competitive advantage over their competitors (Chavez, et al., 2014).
In the study conducted by Kenneth W. Green, Pamela J. Zelbst
and Jeramy Meacham the green supply chain management practices are discussed in
detail. According to the researchers the green supply chain management
practices have immense impact on the performance of the corporation. In order
to conduct this research the data is gathered from 159 production managers. In
this paper the green supply chain practices are analyzed which incorporates
environment protection. The findings of the study shows that the green SCM
practices have huge impact on the performance of the organization and the
performance of the organization experience improvement due to green SCM
practices. The SCM improves the economic performance of the organization which
improves the operational performance. The operational performance than ultimately
improves the overall organizational performance. In short through effective SCM
practices organization can achieve their desire goal (Green, et al., 2012).
In another research study the researchers have focused on the
relationship between the organizational performance and SCM practices. The
researches have analyzed the SCM practices and organizational performance to
know whether the SCM and organizational performance have any association or
not. For conducting the study the data is gathered in abundance so that
detailed analysis can be performed. The findings of the study shows positive association
between the SCM and organizational performance. It means that if the organizations
want to improve their performance they will have to focus on the supply chain
management practices. The SCM practices allow corporation to gain efficiency
& productivity (Gunasekaran, et al., 2016).
The study conducted by Alan T.L Chan, Eric W.T. Ngai &
Karen K.L. Moon have provide brief overview regarding the effects of SCM
practices on the firm performance. In the research study the researchers have
focused on the fashion industry. The
researchers have stated that in the fashion industry the supply chain
management activities can play key role in improving the performance of the
organizations. In order to conduct the study the data is gathered from 141
garment producers. The findings of the study shows that the SCM practices can
play key role in improving the performance of the corporations (Chan, et al., 2016).
The study conducted by Antony Paulraj, InjazzJ. Chen and
Constantin Blome have discussed the importance of SCM practices in the
organization. The researchers in this study focuses on the ethical
considerations and included moral motives regarding the SCM practices. For the
research study the data is gathered from 259 SCM corporations who were present
in the country of Germany. The findings of the study shows that the high level
of moral obligations allows the corporations to focus on SCM practices. The
moral obligations influence the corporations to improve their practices so that
customer gets the best quality products (Paulraj, et al., 2017).
Benefits of
Supply Chain Management
High
Efficiency of Supply Chain Management
The major benefit which the organizations get from effective
supply chain management is the high efficiency of the corporation. When the
inventory is managed appropriately than the production process gets stabilize
and organization produce products according to the demand. It means that no
excess products will be produced and through this efficiency of the company
increases. The process of production speeds up when the organization utilize
latest software & technology for improving the logistics. The higher
efficiency of the organization means that the revenue of the organization will
enhance which ultimately enhances the profit as a result.
Decline in
Cost of Supply Chain Management
Managing the costs of the organization is a crucial task
because if the cost are not managed appropriately the organization will unable
to increase its overall profit. Through effective inventory management the
organization can reduce its costs. The overall production and supplier cost can
also be decline by using latest techniques of supply chain. In simple words the
modern supply chain techniques can help the organization to manage its cost
more efficiently which will ultimately allow corporation to sustain in the long
run and expand its current operations in various parts of the world (Lambert, 2008).
Higher
productivity of Supply Chain Management
The main aim of every corporation is to generate significant
amount of profit and it will only be done when the organization is providing
the products to the customers according to the demand. Sometimes the demand of
the product suddenly increase in the market and the corporations often
experience difficulty in meeting the sudden increase in demand. The effective
supply chain management can help the organization to meet the increase in
demand efficiently because through latest technology the production process can
be changed according to the demand. It means that through effective supply
chain corporation can enhance its productivity without any difficulty.
Reduction
in process Delay of Supply Chain Management
Another major benefit of effective supply chain management is
reduction in process delay. In many organizations there are several processes
which have to be done in order to reach the finished outcome. If different
processes are not managed accordingly than the product might experience delay
in reaching to the end consumer. The supply chain management helps the
organization to streamline different processes so that product can be
manufactured on time and can be distributed to the nearest retail outlet
without any difficulty. Achieving this
task with traditional approaches was difficult and sometimes customers have to
wait for their product. But today with latest techniques achieving this task
has become quite easy with the help of latest software (Lambert, 2008).
High
Customer Satisfaction of Supply Chain Management
It is evident that when the customers are going to get their
product on time than the customer satisfaction will increase. The customers
today are looking for high quality with affordable price. The high quality goods
will only be produced if the supply chain of the organization is effective. If
the supply chain activities are not up to the set standards than the quality of
goods can be decreased which will ultimately effect the customer satisfaction. Therefore
through supply chain management the organizations can improve the quality of
the goods by purchasing material from trusted suppliers. Furthermore through
effective cost management the organization will have the opportunity to sell
the products on competitive prices
Consequences
of Ineffective Supply Chain
Poor
Quality of Supply Chain Management
The first major consequence which the organization face from
ineffective supply chain management is the poor quality of their products. The
poor quality of the products occurs when the corporation has not created strong
relationship with the suppliers or purchase goods from such suppliers which
does not provide quality material. Due to this the quality of goods suffers a
lot. The low quality goods then decrease the sales of the business because
customer dies not get satisfied with the quality of the products. Ultimately
the profit of the corporation declines which have major impact on the overall
performance of the business. Therefore it can be said that the supply chain
ineffectiveness reduce the performance & efficiency of the businesses.
High
Inventory Cost of Supply Chain Management
As discussed earlier the inventory management play key role
in reducing the cost and improving the efficiency of the production process. If
the supply chain management of any corporation is in effective than it means
that the inventory management cost will increase which will increase the
overall cost of the organization. Through this it will become difficult for the
corporation to increase profit. If the costs of the corporations are not
managed than the organization cannot achieve its desired goals such as
expanding the business or making investment in various projects. Therefore if
the supply chain is not effective than costs of the corporation will increase
that will have negative impact on the profitability (Coyle, et al., 2008).
Delay in
production of Supply Chain Management
The delay in the production occurs due to several issues such
as in effective inventory management, ineffective supplier management and
procuring material from suppliers in delay. The effective supply chain
management insures that the organization should purchase the material on time so
that the product can produced and delivered to the customer without any delay.
However this is not the case when the supply chain activities are not managed
by the corporations’ accurately. The delay in production will have negative
consequences on the profitability and goodwill of the organization. Today the
customers does not want to wait for their product for a long time.
Decline in
Overall profitability of Supply Chain Management
It is obvious that when the corporation supply chain is not
effective then the chances of poor quality production are higher. The poor
quality products will not be accepted by the customers which means that revenue
of the organization will decline. On the other hand the cost of the corporation
will increase die to ineffective management of inventory & logistics which
will further decline the profit of the business. The customer loyalty has huge significance
for the success of the business and if the customer loyalty is going to experience
decline than achieving the goal of increasing revenue will become quite
difficult (Coyle, et al., 2008).
Low
Customer Satisfaction of Supply Chain Management
It is highly important that the organization meets the needs
and preferences of the customers. This can only be done by providing them best
quality products on affordable prices. The organization can only provide
affordable prices when their costs are managed appropriately but this becomes
quitter difficult when the corporation supply chain management is weak.
Analysis
& Discussion of Supply Chain Management
Through analyzing various studies it can be said that the
supply chain management have huge impact on the performance of the corporation.
Through effective supply chain management the organization not only can improve
its efficiency but also have the opportunity to increase the satisfaction of
its customers. The organization can improve its operations which will
ultimately help the organization to achieve its desired goals. Through
effective supply chain management the corporation will have the record of
various activities through which the internal control of the corporation will
become stronger. Through effective supply chain the organization will able to
make strong relationship with its suppliers & customers
For cost management the supply chain management is highly
important. The organization can achieve balance between the services and costs.
The organization will get the opportunity to meet the needs and preferences of
the customers more efficiently. The demands of the customers can be processed
in less amount of time and they will able to get the products on low prices.
Furthermore due to globalization various organizations are expanding into
different parts of the world. The effective supply chain management help the
business to not only manage the cost in the international market but also help
the company to develop strong relationship with the customers (Coyle, et al., 2008).
As from literature review it has been known that the supply
chain management have huge effect on the performance of the organization but
the thing that still needs to be discussed is how to improve the supply chain
management in the organization. There are many ways through which the supply
chain management activities can be improved. First thing that should be done is
to create a plan regarding the supply chain management. In the plan the goals
and objectives of the supply chain management should be identified. The
organization then take help of the IT experts in implementing the latest
software.
It is highly important for the organizations to focus on
their efficiency & performance because if the performance of the
organization is not up to the mark than the organization cannot generate enough
profit. With low profitability the corporation will unable to run its
operations effectively and ultimately sustaining in the long run will become
very difficult for the organization. The effective SCM practices can help the
organization to improve the performance.
It is recommended to the organizations to implement effective
supply chain management practices so that the issues like, delays, high costs
and customer dissatisfaction can be resolved. Through new technologies there
are endless possibilities for the organizations to grow and compete with other
organizations. Through robust SCM strategies organization can distinguish
itself from the rest of the organizations and can provide variety of
product/services to its customers. The only thing that needs to be realized
here is to implement those strategies which allow corporation to improve the
supply chain management practices.
Conclusion
on Supply Chain Management
If all the above discussion is summarized than it is evident
that through effective supply chain management the organization not only can
improve its efficiency but also have the opportunity to increase the
satisfaction of its customers. The organization can improve its operations
which will ultimately help the organization to achieve its desired goals. Through
effective supply chain management the corporation will have the record of
various activities through which the internal control of the corporation will
become stronger. Through effective supply chain the organization will able to
make strong relationship with its suppliers & customers.
It is evident that when the customers are going to get their
product on time than the customer satisfaction will increase. The customers
today are looking for high quality with affordable price. The high quality
goods will only be produced if the supply chain of the organization is
effective. If the supply chain activities are not up to the set standards than
the quality of goods can be decreased which will ultimately effect the customer
satisfaction. There are many ways through which the supply chain management
activities can be improved. First thing that should be done is to create a plan
regarding the supply chain management. In the plan the goals and objectives of
the supply chain management should be identified. The organization then take
help of the IT experts in implementing the latest software. It is recommended
to the organizations to implement effective supply chain management practices
so that the issues like, delays, high costs and customer dissatisfaction can be
resolved. Through new technologies there are endless possibilities for the
organizations to grow and compete with other organizations
References
of Supply Chain Management
Chan,
A. T., Ngai, E. W. & Moon, K. K., 2016. The Effects of Strategic and
Manufacturing Flexibilities and Supply Chain Agility on Firm. European
Journal of Operational Research, pp. 1-35.
Chavez, R., Yu, W., Feng, M. &
Wiengarten, F., 2014. The Effect of Customer-Centric Green Supply Chain
Management on Operational Performance and Customer Satisfaction. 25(3), p.
205–220.
Coyle, J. J. et al., 2008. Supply Chain
Management: A Logistics Perspective. s.l.:Cengage Learning.
Green, K. W., Zelbst, P. J. & Bhadauria,
J. M. a. V. S., 2012. Green supply chain management practices: impact on
performance. Volume 17, pp. 290 - 305.
Gunasekaran, A. et al., 2016. Big Data and
Predictive Analytics for Supply Chain and Organizational Performance. Journal
of Business Research, Volume 70, pp. 308-317.
Lambert, D. M., 2008. Supply Chain
Management: Processes, Partnerships, Performance. s.l.:Supply Chain
Management Inst.
Paulraj, A., Chen, I. J. & Blome, C.,
2017. Motives and Performance Outcomes of Sustainable Supply Chain Management
Practices: A Multi-theoretical Perspective. 145(2), p. 239–258.