For any business to be competitive, there is an urge for efficient and
effective management of organizational as well as accounts and finances’ data.
For this management, correct and accurate information is required at a specific
time. This flow of desired data and information is only possible through the
use of the latest technology (for example, an effective information management
system). The purpose behind is to provide the surety for data reliability and
compliance with the rules & regulations (Carter, 2012). For business or audit, some of the examples of the effective systems are
given below:
Executive Information System
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Business Intelligence System
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Customer Relationship Management System
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Marketing Information System
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Transaction Processing System
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SalesForce Automation System
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Knowledge Management System
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Financial Accounting System
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Human Resource Management System
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Supply Chain Management
|
To cater to the business needs and to meet the customer’s expectations,
the above-said systems need to be implemented in the business flow up to a possible
extent. It will make the organization control internal as well as external
matters of the organization.
Following is the significance of IT controls for businesses and
auditors:
New Product and Services: To understand the customer demands and
expectations, market demand, product/ services’ sales, and market competitors,
the use of an information management system is crucial. Also, it will better
help to manage the workflow of the business. It deals with the future
considerations of the business.
Information Storage:
The concept of “internet of things” has made everything quite easy. The
accurate information flow requires, as a prerequisite, an innovative system for
resources and data management (Berisha-Namani, 2011). There is a great
saying that “a company not using management information system (MIS) in its
business processes tends to have a shorter period” (Jitpaiboon, 2014).
For properly saved data and information, not only an analysis of the
problems can be made, but also, a solution can be provided to these problems.
The operational data can be recorded and better stored by using the business
information system. If we maintain records manually, then it will be the
wastage of the time. Also, there are more chances of error and manipulation by
using this method for saving information. For example: to record the periodic
data, a well-designed database: meeting the business needs can be used. It
helps to use the queries for making the search of a specific record easier.
Simplified decision making: The organizational strategies are if
formulated wisely, by using some information system, then these strategies can
be implemented in a better way. These strategies will be based on proper data
and information, which is gathered by using MIS (management information
system). It helps the organization to increase its profitability and increase
customer’s count. All of this is based on the proper implementation of IT
controls. The organizational long term objectives, goals, and profitability is
based on this implementation.
Auditing: For audit purposes, the MIS system
serves as a basis to maintain the accuracy of the data. (Weber, 1999)
elaborates the significance of information systems auditing. The evidence
collection and its evaluation through the computer system to determine the
assets’ reliability, data integrity maintenance is taken as an example for auditing through the use of the information
management system.
Accounts: For accounts and finances’ management,
the use of MIS (management information system) is mandatory. There are a few
reasons for this: These are as follows:
The loss of financial data will occur due to the loss of the records and
the data.
The decision making will be manipulated.
Data consistency and reliability will be compromised.
Important data of the organization will be leaked.
Computer systems can be misused.
Due to accounting mistakes, financial results can be misleading.
Company Culture: The company culture and its values can
be better highlighted and acted upon by efficient management of the IT
controls.
Behavioral change: The communication gap between the
employer and employee is bridged by IT controls. For example the use of
business information system for passing the information from higher to a lower
level or from lower to a higher level. The employees tend to use the data that
is stored in files and the folders for future use and analysis.
Business Valuation: The IT controls serve as a determinant
for the overall valuation of a business entity. Along with a sequence of
numerical calculations, they tend to provide the means for determining the
future potential for the firm. So, it can be said that for a business, the
efficiency, effectiveness of operations and its capability is judged through
the IT controls.
Fraud Control: The profitability and the goodwill of
a business are concerned with the fact that how efficiently it controls the
frauds linked with business operations. For this purpose, strong controls are
desired to pre-access the nature and effect of fraud. These frauds are if not
monitored early and controlled efficiently, and they can cause loss of millions
or even billions of dollars to the organization. IT controls are if implemented
correctly, they can help to avoid such frauds by timely reporting.
Compliance Controls: The public reputation of a firm is
associated with its compliance with the state & federal regulations. An
annual audit is a legal requirement for public entities. The non-compliance may
lead to heavy fines and penalties. IT controls better help to comply with the
laws and regulations.
References of Information Technology (IT) Controls
Berisha-Namani, M. (2011). Information Systems Usage
in Business and Management. International Journal of Innovation in the
Digital Economy, 2 (2), 12-23.
Carter, L. (2012). The Impact of Information Technology Internal Controls
on Firm Performance. Journal of Organizational and End User Computing, 24,
39-49.
Jitpaiboon, T. (2014). The Study of Competitive Priorities and Information
Technology Selection: Exploring Buyer and Supplier Performance. Journal of
International Technology and Information Management, 23 (3).
Weber, R. (1999). Information system control and auditing. Journal of
Business and Information management.