This paper is a business plan of LocalClicks
Pro, LLC Company. This business plan would help the company to do outstanding
business in market and make their overall operations improved. In this business
plan a deep analysis of of LocalClicks Pro, LLC Company’s services is conducted
to evaluate its potential in the market. The PESTLE, SWOT and Portal five force
is also conducted to analyze the current position of business in market. An
important competency of the company is that it is not unfamiliar with the paid
expertise of social media advertising. In order to promote the company using
the means of social media, LocalClicks can use an effective strategy. There are
different services that LocalClicks is providing its clients with including
Search Engine Marketing, Social Media Advertising, Search Engine Optimization,
Live Chat Services, Website Development, Website and Search Retargeting,
One-time Projects, and Google Analytics Set up. Clients can choose any one of
these services according to their needs. At the end of the business plan there
is complete financial plan for the business provided.
Contents
Executive
summary. 2
Introduction. 5
Vision. 5
Mission. 5
Business objectives. 5
Strengths and competencies. 5
Challenges. 5
Long term focus. 5
Our Value Proposition. 5
Company description: 5
Business history/description. 5
Company Locations and
Facilities. 5
Products and services. 6
Product and service
Description. 6
Features and Competitive
comparison. 6
Quality concerns. 6
Technology. 6
SWOT Analysis. 6
Pestle Analysis. 7
Political 7
Economical 7
Social 7
Technological 8
Legal 8
Environmental 8
Porter 5 Forces Analysis. 8
The threat of New Entry. 8
Bargaining power of buyer 9
Bargaining power of
Supplier 9
The threat of Substitute
products. 9
Rivalry between competitors. 10
Competition Analysis. 10
Marketing & promotional strategies. 10
Email marketing strategies. 10
Social media marketing
strategies. 11
Financial Plan. 11
Sales Forecast 11
Projected Income Statement 11
Projected Balance Sheet 13
Project Cash Flows. 14
Operational plan. 15
Services & Management 15
HR Activities. 15
Operational activities. 16
Introduction of LocalClicks Pro, LLC Business Plan
LocalClicks Pro, LLC is providing digital
marketing services in the market. The LocalClicks Pro, LLC is in process since
2014. The main product of LocalClicks Pro, LLC is Google marketing services. The
business is currently working in small level and have about 5 employees, whom
annual salary is approximately $50, 000. The capital investment of the
LocalClicks Pro, LLC is $10, 000.00. This
report is a business plan of LocalClicks Pro, LLC to do exceptional business in
market and make their overall operations optimized. LocalClicks Pro, LLC
service all of the U.S. the business goal is to have locations in: Houston,
Phoenix, LA, and Sacramento (Melville, 2017).
The objective that the company is pursuing is
all about making new customers visit the site of its customers and making them
loyal. This way, old customers keep on returning to the site again and again
which increases the sales of the site. The fourth objective that LocalClicks
Pro, LLC wishes to pursue is to increase the organic traffic that visits the
website of its customers. Although it is quite difficult to achieve, the
company still wants its customers to have a better ranking by modifying the
website in such a way that visitors find it attractive. The company hopes to
pursue this objective by including effective and meaningful keywords and
changing the design. The LocalClicks Pro, LLC is to reduce the bounce rate of
its customers by changing the design and correcting the mistakes which exist.
Direct downloads and purchasing are very important for a company to increase
revenues and LocalClicks Pro, LLC wishes to make sure that its customers are
present at the top where the bounce rate is very low.
Vision of LocalClicks Pro, LLC Business Plan
To outwork our competitors and provide exceptional and quality services
in the market.
Mission of LocalClicks Pro, LLC Business Plan
To provide good quality services in the market that are satisfactory to
the customers, our benchmark and quality, innovation and to be professionals in
services.
The objective of LocalClicks is to increase
leads or sales for all small businesses which need to grow so to improve
revenues. Furthermore, the company uses key performance indicators for
understanding the progress of its customers towards achieving different aims of
the customers. Using spreadsheets, LocalClicks makes sure that its customers
are on the right track towards success. The goal is all about optimizing the
conversion rate of customers. Usually, the traffic visiting the site simply
bounces off without purchasing anything from the site. LocalClicks wishes to
change that by making sites more attractive and achieving the objective of a higher
conversion rate.
The very first strength of LocalClicks is
that the firm is working virtually and its reach is not limited to a specific
or certain place. Countless customers can reach it without having to worry
about the distance considering the fact that there are online marketing experts
available to help them all the time. A diversity of customers can reach the
company regardless of the time and get the solution which they require at the
moment. Furthermore, the firm is aware of all the loopholes which exist in
advertising to save costs while not letting the efficiency down even a little.
The most important strength of the company is
that it builds strong and honest relationships with its customers. Every
business is treated like as if it belongs to the experts. When there is a team
of marketing professionals working on the advertising campaign of a company,
they believe as if they are working for their own company which must not let go
of an opportunity. An important competence of the firm is that marketing
experts rather than being obligated to work, understand the requirements of the
clients. They spend some time realizing just what type of marketing strategy
will be better for the new business. If the content is weak, they will write
the good quality content that is crafted for the traffic. If there is an issue
in the design of the site, they will change it in such a way that it appears
attractive to the visitors interested in the site.
Sometimes, the site doesn’t require any
strategy but just the creativity which must be integrated in the development of
the site. It is a critical strength of the company that there are creative
thinkers who understand the requirements of the clients and mold their approach
and strategies accordingly. This way, no time is wasted and the issue of the
clients is also resolved effectively.
Challenges for LocalClicks Pro, LLC Business Plan
The very first challenge that LocalClicks
must do something about is that digital marketing consumes a lot of time.
Regardless of the effectiveness of the strategic approach, time is consumed
without a certain limit to get a higher ranking and attract more potential
customers. The next challenge is the cost effectiveness of other competitors.
There are several competitors and it is important to make sure that the price
of every service is cheaper compared to others.
The long term focus of LocalClicks is to stay
ahead in the competition while building strong relationships with its clients.
This will help the company in being effective and making sure that it is not
facing a backlash.
LocalClicks
cherishes the bonds which it has with its clients and to keep them strong, the
firm will keep on delivering value and transparency.
LocalClicks specializes in digital marketing
strategies and offers the services which aim to raise the ranking of its
clients. There are several options which the clients can choose according to
their requirements.
There are several facilities that the company
seems to offer to its clients. The very first facility is that there are
different digital marketing services which can be chosen by clients. There are
free quotes available for clients to take and compare the rate of service. This
way, they know the exact price which they will be paying
Product and service
Description of LocalClicks Pro,
LLC Business Plan
LocalClicks is offering the services which
are closely related to digital media marketing. Search engine marketing
involves advertising by paying the Google which ensures that clients get
visitors as soon as they click on the ad. The same can be said about social media
advertising as well through which the site is made popular among a variety of
individuals so that they visit the site. Among others, search engine
optimization is very important because it is customized according to the needs
of a single client. This way, the issue of clients is resolved efficiently.
Features and
Competitive comparison of LocalClicks Pro,
LLC Business Plan
LocalClicks at the moment is standing at a
good place in terms of the competition but it can improve the position by
optimizing certain aspects like the price.
Quality concerns
of LocalClicks Pro, LLC Business
Plan
It is important for the firm to make sure
that the quality of services that it is providing the clients with is
effective. Regardless of the chosen service, it is important to keep the
caliber optimized and perfect.
Technology of
LocalClicks Pro,
LLC Business Plan
LocalClicks uses up-to-date technologies for
helping the customers. There are different tools which the firm uses to track
the progress of sites.
|
Strengths
|
Weaknesses
|
Opportunities
|
Threats
|
|
Product/ Service Offering
|
Good quality services
|
Price of the services
|
Caliber can be increased and prices can be
lowered
|
Competitors offering cheaper prices for
same services
|
|
Brand/ Marketing
|
Efficient brand marketing
|
Not recognized by a good number of people
|
Other strategies can be implemented to
improve marketing
|
There are other firms with better marketing
approaches
|
|
Staff/HR
|
Creative and understanding staff
|
Not enough experts
|
Can hire new digital marketing experts
|
Experts can reject the offer due to low
wages
|
|
Finance
|
Strong finance
|
Needs more focus
|
Can strengthen finance
|
It can affect the performance
|
|
Operations/
Management
|
Coordinated operations
|
Can be improved further
|
Can be further optimized
|
It can consume more time
|
|
Market
|
Good position on the market
|
Not recognized by many
|
Can be improved using different tactics
|
Diverse competitors on the market
|
|
Can any of your strengths help with
improving your weaknesses or combating your threats? If so, please describe how below.
|
Yes, there are some strengths like good
quality service and strong finance which can definitely help in countering
the competitors. After all, it is all about making our services better than
those of competitors which will be facilitated by the strengths. All it needs
is a little work and focus.
|
Based on the information above, what are
your immediate goals/next steps?
|
The next steps are all about hiring new
talents and coordinating the operations to make the dealing more efficient.
This way, it will become easier to make sure that the clients are more or
less satisfied.
|
Based on the information above, what are
your long-term goals/next steps?
|
The long terms goals concern maintaining a
good competitive position on the market while continuously improving how the
marketing company is working.
|
Pestle Analysis of LocalClicks Pro,
LLC Business Plan
For
any organization or business political balance is necessary. Uncertainly in
political circumstances has the great impact on the performance and success of
the local clicks. Political balance exists and after all there is a quite
strong political system in US. This is the fact that Local Clicks Pro, LLC are
favored by political factors. Furthermore, the boundary of online market is
below through this analysis it results that business can easily switched to
online market and achieve symbolic share of market.
Economical of LocalClicks Pro,
LLC Business Plan
On
the LocalClicks Pro, LLC the economic facts have a symbolic impact. There will
be not any major impact on business due to change in economical environment
because recently, because strong minor economic and economy shocks do not cause
any blunder of difference so it represents US. Because of economical ups and
downs as the economy of the Massachusetts is quite balanced that’s why business
should not worry, LocalClicks Pro, LLC have this positive point.
Before
a business should be launch, it is important to understand the nature of a
consumer. Because the customer is the source of achieving business sales.
Before launching the business the LocalClicks Pro, LLC has the consumer
analysis. The research results that the online business has one of the popular;
that’s why, the business is also favored by social fact.
Technological of LocalClicks Pro,
LLC Business Plan
The
businesses which keeps on changing or have to adapt latest tradition or
technology, this business factor is known as technical factor. If the
LocalClicks Pro, LLC will not use the if the latest technology will not be used
by the LocalClicks Pro, LLC then they will give up competing end from their
competitors. The LocalClicks Pro, LLC will be influenced by technological
factor. Also, the business will keep on promoting its website.
The
Government is liable for arrangements for the businesses and building rules so
that they can do standardized work. LocalClicks Pro, LLC business are favored
by Government rules it means there will be no negative impact by legal factors
on the business. After all, the product delivered through cyber security to the
customer from company, otherwise a strict action will be taken against them.
The
business has provided us the product which doesn’t harmful for environment. Its
environment friendly. As we know there is a less chances of paper and plastic
trash in a digital market. As compare to physical market digital market is more
sustainable because it consume produce more trash and more material.
There are relatively high threats of
the new entry in the digital online market. The digital online market is
developing very fast that’s why in online industry many businesses are
entering. The development achieves the opportunity for LocalClicks Pro, LLC to
resolve its market contribution. It results that threat of new entry exists
which can limit the LocalClicks Pro, LLC market share. Furthermore, the company
does not require much cost benefits to develop online business.
The online market is spreading that’s
why bargaining power of buyers will be higher because on the large amount
customers do not buy services of digital marketing. In the industry the size of
the online services is higher and there are a lot of options in the market that
customers can avail and they can directly switch to any other brand, if
customers would not satisfied by the LocalClicks Pro, LLC.
It is a development stage of a
business and to perform its business activity it requires suppliers. The
service provide by the business is not unique. As the LocalClicks Pro, LLC has
a lot of alternatives for the suppliers that’s why at least in the beginning
the bargaining power of supplier will be low.
The threat of dummy services and
products is high because in marketing there are a lot of business that are
providing services of online marketing. Same type of product and services is
provided by competitors such as Reach Local, DexMedia, and Scorpion. It means
if customer did not get customer satisfaction from Local Clicks Pro, LLC , can
shift to other companies.
The rivalry between the competitors
is moderate to high. There are many customers who are loyal customers of big
organizations such as ReachLocal, DexMedia, Scorpion which intensify the
rivalry. The settled businesses brings high-quality products due to which the
customers have to become loyal. That much higher quality will not be provided
by provider of small online marketing service.
Many companies are bringing the same
working and services in the business of the online marketing services that’s
why the competition is much higher. LocalClicks Pro, LLC have great
competition with their competitors. There are 50, 000 business of online
marketing consisting in the United States, $400 billion per annum is earning
revenue of it. Online service is provided by the most important companies are
included such as ReachLocal, DexMedia, Scorpion. The industry of online
marketing is highly splinted in the market and 50 largest companies of the
market has
holded the 20% of the market.
They can be attracted toward the
products that’s why The LocalClicks Pro, LLC will send promotional emails to
the customers along with discount vouchers. When sending the emails to the
customers the company will also deal with the ethical aspects as well.
The LocalClicks Pro, LLC will not
only perform the advertisement of their website will remain highly effective on
the social media where but also take feedbacks from different quality of the
services and customers regarding the services. Through evaluation, the business
can improve itself and can meet the needs of the customers more efficiently.
BREAK-EVEN ANALYSIS
|
|
Continuing
Revenue Break-even
|
$43,106
|
Continuing
Units Break-even
|
1,477
|
Expectations:
|
|
Average
Per-Unit Revenue
|
$34.99
|
Average
Per-Unit Variable Cost
|
$7.00
|
Estimated
Continuing Fixed Cost
|
$34,486
|
Projected
Income Statement
|
|
|
|
|
|
|
|
|
|
|
|
Period
Starting:
|
2019
|
2020
|
2021
|
2022
|
2023
|
|
|
|
|
|
|
Sales
|
|
|
|
|
|
Sales
|
312000
|
343,200
|
377,520
|
415,272
|
456,799
|
Other
|
|
|
|
|
|
Total
Sales
|
312,000
|
343,200
|
377,520
|
415,272
|
456,799
|
|
|
|
|
|
|
Less COGS (Cost of Goods Sold)
|
|
|
|
|
|
Labor
expenses
|
117,000
|
128,700
|
141,570
|
155,727
|
171,300
|
Materials
expenses
|
5,200
|
5,720
|
6,292
|
6,921
|
7,613
|
Overhead
|
4,567
|
5,024
|
5,526
|
6,079
|
6,687
|
Other
|
|
|
|
|
|
Total
COGS
|
126,767
|
139,444
|
153,388
|
168,727
|
185,600
|
Gross
Profit
|
185,233
|
203,756
|
224,132
|
246,545
|
271,200
|
Operating
Expenses
|
|
|
|
|
|
Wages/Salaries
of employees
|
36,000
|
38,880
|
41,990
|
45,350
|
48,978
|
Expenses
of Employee benefits
|
400
|
432
|
467
|
504
|
544
|
Payroll
taxes
|
765
|
826
|
892
|
964
|
1,041
|
Utilities
|
675
|
729
|
787
|
850
|
918
|
Expenses
of Rent
|
9,600
|
10,368
|
11,197
|
12,093
|
13,061
|
Repairs
& maintenance
|
234
|
253
|
273
|
295
|
318
|
Insurance
Expense
|
987
|
1,066
|
1,151
|
1,243
|
1,343
|
Travel
expenses
|
345
|
373
|
402
|
435
|
469
|
Internet
expenses
|
345
|
373
|
402
|
435
|
469
|
Postage
|
234
|
253
|
273
|
295
|
318
|
Depreciation
|
8,756
|
9,456
|
10,213
|
11,030
|
11,912
|
Key
supplies
|
8,976
|
9,694
|
10,470
|
11,307
|
12,212
|
Professional
fees
|
987
|
1,066
|
1,151
|
1,243
|
1,343
|
Advertising
Expenses
|
986
|
1,065
|
1,150
|
1,242
|
1,341
|
Marketing/promotion
|
5,200
|
5,616
|
6,065
|
6,551
|
7,075
|
Miscellaneous
|
765
|
826
|
892
|
964
|
1,041
|
Training
& development
|
23,459
|
25,336
|
27,363
|
29,552
|
31,916
|
Bank
charges/expenses
|
9,867
|
10,656
|
11,509
|
12,430
|
13,424
|
Total
Operating Expenses
|
108,581
|
117,267
|
126,649
|
136,781
|
147,723
|
Operating
Income
|
76,652
|
86,489
|
97,483
|
109,764
|
123,476
|
Interest
(expense)
|
|
|
|
|
|
Total
Nonoperation (Expense)
|
0
|
0
|
0
|
0
|
0
|
Income
(Loss) Before Taxes
|
76,652
|
86,489
|
97,483
|
109,764
|
123,476
|
Income
Taxes
|
|
|
|
|
|
Net
Income (Loss)
|
76,652
|
86,489
|
97,483
|
109,764
|
123,476
|
Cumulative
Net Income (Loss)
|
76,652
|
163,141
|
260,624
|
370,388
|
493,865
|
The table above is presenting the projected LocalClicks
Pro, LLC income statement. In first year it is projected that the LocalClicks
Pro, LLC will produce about $312000 sales (Atrill, 2014). It is anticipated
that in the forthcoming years sales amount will develop with 10% rate. With the
coming years the sales will grow that turn into the core reason for the profit increase
(Fridson &
Alvarez, 2011).
Projected
Balance Sheet
|
|
|
|
|
|
|
2019
|
2020
|
2021
|
2022
|
2023
|
ASSETS
|
|
|
|
|
|
Current
Assets
|
|
|
|
|
|
Marketable securities
|
7,245
|
8,114
|
9,088
|
10,179
|
11,400
|
Accounts
receivable
|
6,756
|
7,567
|
8,475
|
9,492
|
10,631
|
Cash
|
54,675
|
61,236
|
68,584
|
76,814
|
86,032
|
Inventory
|
5,456
|
6,111
|
6,844
|
7,665
|
8,585
|
Prepaid
expenses
|
60,567
|
67,835
|
75,975
|
85,092
|
95,303
|
Other
|
786
|
880
|
986
|
1,104
|
1,237
|
Total
Assets
|
135,485
|
151,743
|
169,952
|
190,347
|
213,188
|
Long-Term
Assets
|
|
|
|
|
|
Less
accumulated depreciation
|
456
|
511
|
572
|
|
|
Property
& equipment
|
198,315
|
222,113
|
248,766
|
278,618
|
312,052
|
Total
Long-Term Assets
|
203,526
|
227,949
|
255,303
|
278,618
|
312,052
|
Total
Assets
|
|
379,692
|
425,255
|
468,965
|
525,241
|
SHAREHOLDERS'
EQUITY AND LIABILITIES
|
|
|
|
|
|
Current
Liabilities
|
|
|
|
|
|
Short-term
debt
|
45,465
|
50,921
|
57,031
|
63,875
|
71,540
|
Current
maturities of long-term debt
|
76,546
|
85,732
|
96,019
|
107,542
|
120,447
|
Accounts
payable
|
7,654
|
8,572
|
9,601
|
10,753
|
12,044
|
Income
taxes payable
|
3,457
|
3,872
|
4,336
|
4,857
|
5,440
|
Accrued
liabilities
|
34,589
|
38,740
|
43,388
|
48,595
|
54,426
|
Other
|
99,867
|
111,851
|
125,273
|
140,306
|
157,143
|
Total
Current Liabilities
|
267,578
|
299,687
|
335,650
|
375,928
|
421,039
|
Long-term
debt
|
56,789
|
63,604
|
71,236
|
79,784
|
89,359
|
Other
long-term liabilities
|
7,890
|
8,837
|
9,897
|
11,085
|
12,415
|
Deferred
income taxes
|
6,754
|
7,564
|
8,472
|
9,489
|
10,628
|
Total
Long-Term Liabilities
|
71,433
|
80,005
|
89,606
|
100,358
|
112,401
|
Equity
of Shareholders
|
|
|
|
|
|
paid-in capital
|
0
|
0
|
0
|
0
|
0
|
Retained
earnings
|
0
|
0
|
0
|
0
|
0
|
Preferred/Common
Stock
|
0
|
0
|
0
|
0
|
0
|
Other
|
0
|
0
|
0
|
0
|
0
|
Total
Shareholders' Equity
|
0
|
0
|
0
|
0
|
0
|
Total
Liabilities and Shareholders' Equity
|
339,011
|
379,692
|
425,255
|
476,286
|
533,440
|
In the
table above the expected balance sheet of the LocalClicks Pro, LLC can
be appreciated. With every upcoming years the liabilities and assets of the
business are growing that demonstrations development in of the activities business (VanNatta,
2017).
The growth in fixed and current asset is a symbol that the activities of business
have augmented because of that the LocalClicks Pro, LLC business has extended its assets. It
is expected that the liabilities and assets of the business will raised with 12%
rate in the coming five years. The debt amount of the LocalClicks Pro, LLC is
also rising that should be consider by the organization (Erickson, 2014).
PRO FORMA CASH FLOW
|
|
|
|
|
2018
|
2019
|
2020
|
Cash Received
|
|
|
|
Cash from Operations
|
|
|
|
Cash Sales
|
$3,702,315
|
$3,972,512
|
$4,407,752
|
SUBTOTAL CASH RECEIVED
|
$3,702,315
|
$3,972,512
|
$4,407,752
|
SUBTOTAL CASH FROM OPERATIONS
|
$3,702,315
|
$3,972,512
|
$4,407,752
|
Expenditures from Operations
|
0
|
0
|
0
|
Bill Payments
|
$1,424,483
|
$2,234,271
|
$2,389,323
|
Cash Spending
|
$241,239
|
$274,055
|
$309,922
|
SUBTOTAL SPENT ON OPERATIONS
|
$1,665,722
|
$2,508,326
|
$2,699,245
|
Purchase Long-term Assets
|
$0
|
$0
|
$0
|
Purchase Other Current Assets
|
$0
|
$0
|
$0
|
Dividends
|
$0
|
$239,800
|
$479,600
|
Net Cash Flow
|
$2,036,594
|
$1,224,386
|
$1,228,907
|
SUBTOTAL CASH SPENT
|
$1,665,722
|
$2,748,126
|
$3,178,845
|
Cash Balance
|
$2,108,534
|
$3,332,920
|
$4,561,826
|
The LocalClicks Pro, LLC expected cash flow
statement is presenting that business is producing important quantity of cash
inflow (Fridson & Alvarez, 2011). In the coming years
the LocalClicks Pro, LLC payments will experience development with the 8% rate.
Though the receipts of the cash business will produce with 10% rate (Erickson,
2014).
It
is compulsory for the LocalClicks Pro, LLC to
target on its services so that the customers can get quality services. In
business services matter a lot in restaurant that’s why customers will get
their order on time because business will specially targeted on the customer
services. So the management can manage the data on the daily basis of
management. In a business customer can place his order through
website developed by the business.
In
the success of the business the HR activities have played symbolic role. The
motivation of the employees increases through the policies created by the HR
departments. The employees of the organization are the individuals who are
responsible for the success of the business and run the operations. That’s why
the HR department will signed all the big issues of the employees so that their
performance won’t effected.
Middle
and upper management are going to manage the operational activities. So that
all employees activities should manage should be manage in a smart way after
the immigration. The business will maintains the
inventory of required stock so that customers should not have to pass through a
problem. The business while immigrating should make sure all about costs and
the resources of the business used by the employees with accurately.
References
of LocalClicks Pro,
LLC Business Plan
Atrill, P. (2014). Financial Management for Decision
Makers (7 ed.). Pearson Higher Ed.
Erickson, K. (2014). Financial Risk Management: A Simple
Introduction. K.H. Erickson.
Fridson, M. S., & Alvarez, F. (2011). Financial
Statement Analysis: A Practitioner's Guide. John Wiley & Sons.
Jurevicius, O. (2013, May 27). Porter's Five Forces.
Retrieved from
https://www.strategicmanagementinsight.com/tools/porters-five-forces.html
McDonough, M. (2017, August 3). Components of a PESTLE
Analysis. Retrieved from
http://www.brighthubpm.com/project-planning/51754-components-of-a-pestle-analysis/
Melville, A. (2017). International Financial Reporting: A
Practical Guide (6 ed.). Pearson Higher Ed.
VanNatta, E. (2017, September 26). Functional vs.
Divisional Organizational Structure. Retrieved from
https://bizfluent.com/info-7830271-functional-vs-divisional-organizational-structure.html
Watrous, M. (2016, March 14). Four trends driving growth in
organic. Retrieved from
http://www.foodbusinessnews.net/articles/news_home/Business_News/2016/03/Four_trends_driving_growth_in.aspx?ID=%7BA97BA0C1-E1AA-408E-AF06-297C080DC834%7D&cck=1