Mobile Phone Repair Case

In order to resolve the problems which the mobile phone repair business is facing the first thing that needs to be considered is to improve the current material planning system. It can be seen that the current material planning system is inefficient to handle the operations of the business.

 The business is currently facing the problem of increasing work in process and lead time. Along with that, the inventory cost is also increasing because the investment has been made for slow-moving inventory. The solution to these problems is to implement MPR (Material Requirement Planning) system. The major benefit of this system is that it reduces inventory and lead time. Moreover, the efficiency of the businesses increases up to a lot of extents.

With MRP, the materials & quantities are identified along with their delivery deadlines. Through this, the delay in repair can be controlled. MRP system gives priority to the repairs by keeping the due dates of the customers in mind. With MRP excessive build-up of inventory is controlled; thus, the inventory management cost is reduced significantly. MR system determines the number of components required for performing the job. It means that with MRP the situation of out of stock components will not occur.

Source: https://www.wisdomjobs.com/tutorials/mrp-system.png

Question No2: What is the likeliest main capacity constraint? May its nature impact existing manufacturing layout?

The main drawback of the sequential operations is that each process has to complete first, then it will move forward. It means that a significant amount of time is wasted. The increase in work in process and lead time is occurring due to sequential operations. If another operation design, for instance, concurrent engineering method is implemented, then the issue of time can be mitigated, and the major constraint that is increasing in lead time can be managed efficiently.  

Question No3: Does management use a proper hiring strategy?

The analysis of the business is indicating the HR department is not utilizing the right HR strategy. With not exceeding a certain dollar per hour pay might demotivate the employees, and through this, they will not work with full commitment.

Question No4: How would you address the inherent vagueness of levels of repair mix for incoming phones?

I will address the inherent vagueness by using the various strategies and innovative techniques. In order to identify the level of vagueness in the repair mix of the upcoming phone, the workers who are working in the factories should be trained. Another solution to this problem is to recruit skilled employees and change the management mentality to skilled. When skilled workers are going to work in the business than not only, they can perform repair work with high efficiency, but also chances of errors will reduce up to a lot of extents which will increase the goodwill of the business as well.

Question No5: What would you propose (if anything) to change in shop floor operations? Justify your answer

I will propose new models to solve the problems that are coming in the manufacturing or any other process of the firm. If the above discussion is summarized than it can be aid that the mobile repair business would have to change a lot of things if it wants to mitigate its current challenges. With MRO system and effective HR strategies, many problems of the business can be resolved. 

The latest MRP system has many features which allow businesses to smooth their operations and reduce costs. The business will also have to change its mind if it wants to increase its profits because the primary object of every business is to earn a significant amount of profit.

Summary of Mobile Phone Repair Case

The case study discusses the mobile phone and the manufacturing of mobile phones. Actually, properly manufacturing is not included in case; meanwhile, it is related to the repairing of mobile phones. This firm of the repairing of mobile has been acquired by well-known mobile phone manufacturing firms.  These two major manufacturer are engaged in the manufacturing of 7 various models of phones. The process of repairing of mobile phones are included three levels of mobile repairing it includes cosmetic at level one, display at level 2 and the logic board is on level 3.  

During all of these level both mobile repairing, company face various problems that they need to cover up. These problems are related to operational function. It can about the Hr functions and Hr strategies that must be built for the companies. According to Hr issues; Hr strategies are not effectively utilized by Hr departments because they are hiring the accurate technical staff according to the needs of the firm.

The company is also facing problems related to material planning. The solution to these problems is to implement MPR (Material Requirement Planning) system. The major benefit of this system is that it reduces inventory and lead time. Moreover, the efficiency of the businesses increases up to a lot of extents. By implementing such kind of solutions, firms can save their inventories and implements good plans.

The business is facing many problems, and it has become necessary to implement such solutions which will improve the current operations of the business. The effective management of the operations is directly linked with profitability and performance of the business. It means that effective management of the operations is highly necessary.

The proposed solution, which is the MRP system, can resolve many major issues. Apart from implementing MRP system, other initiatives should also be taken.  

In order to identify the level of vagueness in the repair mix of the upcoming phone, the workers who are working in the factories should be trained. Another solution to this problem is to recruit skilled employees and change the management mentality to skilled. When skilled workers are going to work in the business than not only, they can perform repair work with high efficiency, but also chances of errors will reduce up to a lot of extents which will increase the goodwill of the business as well.

Source:

https://www.slideteam.net/media/catalog/product/cache/960x720/s/e/sequential_flow_chart_for_business_operation_flat_powerpoint_design_Slide01.jpg

The sequential operations allow businesses to complete the operations, but the complexities that arise from sequential operations affect the delivery of the product/service. The main drawback of the sequential operations is that each process has to complete first, then it will move forward. It means that a significant amount of time is wasted. The increase in work in process and lead time is occurring due to sequential operations. If another operation design, for instance, concurrent engineering method is implemented, then the issue of time can be mitigated, and the major constraint that is increasing in lead time can be managed efficiently.