Corporate Social Responsibility
(CSR) is known as a self-regulating business model which support a company to
work on social accountability. Companies following CSR strategy pays attention
to their stakeholders including management of the organization, investors,
public, and customers. Unilever Company is a famous name in the consumer goods
industry. Unilever offers several products such as shampoo, soaps, detergents,
and body care products. Unilever managerial staff has the responsibility to
develop CSR strategy and business operations related policies to execute
operations in the desired manner. The prime objective of this assignment is to
study a case of Unilever and its BOP plans. The present work will cover
information about the product line and services portfolio of the Unilever
Company. Moreover, Unilever efforts to work as a for-profit organization will
be also discussed in detail. Followed by this detailed information about
Unilever Commitment and its CSR strategies would be presented.
Unilever’s Commitment
of Unilever Company
The Unilever Company is highly
committed to its targeted audience to cater to the best services and products
for them. Unilever's commitment is to provide the same products to the poor
people that they offer to the other high-income segments. This is the prime reason
for Unilever's success. They have made possible for the poor and low-income
groups to use the same products which are generally used by affluent. Unilever
is concerned with sustainable sourcing. Company has set benchmarks in the
industry for responsible sourcing to ensure sustainable business growth in the
selected market. Considering the importance of sustainable growth company is
building long term and strong relationship with its suppliers. In accordance
with the perception of corporate management of the company, suppliers can
support them in delivering highly competitive and sustainable products to the
market. For supply partners standard guide and outlines are presented below:
v
Standards set for the workforce and Unilever
team
v
Expectations from the partners including
suppliers and retailers
v
Focusing on the achievement of sustainability
goals
In
environmental footprints, a key contributing factor is the sourcing of
agricultural raw materials because of our vertical integration strategy. Thus
working with suppliers and other business partners has crucial importance in
sustainable business growth.
The three
significant outcomes represented in the Unilever sustainable living plan are
presented below (Unilever.com, 2019):
v
To ensure 100% sustainability of agricultural
materials
v
To ensure environmental footprints for the use
of Unilever’s products
v
To support 1 billion people in the improvement
of well-being and health.
According to the plan, Unilever will
firstly focus on the top ten agricultural raw materials. Records present that
Unilever had made efforts on this plan and they have successfully sourced 24
percentage of agricultural materials sustainability in 2011. Under the plan,
Unilever will have 100% sustainable agricultural raw material by 2020. Enhancing
livelihoods for millions is also a prime goal of Unilever. Under this goal, the
company would try to increase the livelihood of millions of humankind
(particularly proposed customers) as the company would work on growth strategy.
The company would provide empowerment to 5 million women by next year (2020). The
environmental impact would be reduced by controlling waste and packaging waste.
Unilever has set out a goal for emissions from energy and reduction of greenhouse
gas impact by 6%. Commitment statement presented by the Unilever has vital
importance in the global market. Several companies are implementing this
commitment statement in their organizational systems to secure a sustainable
position in the local and international market. Although, companies have also
identified the need for massive marketing and advertisement (Unilever.com).
The aim of Unilever is to make each
dollar green by improving bottom as well as the top. Industry and market
evaluation indicate that Unilever plans and strategy both are working well. The
plan is basically a combination of both CSR and strategy. Serving the bottom of
the pyramid (BOP) and poor people develop a positive reputation of Unilever Company
in the targeted market. Thus serving BOP also work as CSR strategy. Somehow,
Unilever is not only interested in server BOP and poor people as the only sole
proprietor on a commitment but in fact, they are interested to team up with
other corporates to work collaboratively for the betterment of our society. Moreover,
emphasis on the profit generation from these action plans can influence this
CSR strategy as people assume all these efforts as a strategy to earn the
attention of proposed customers. CSR itself works as a marketing strategy
therefore sometimes companies like Unilever just work on BOP for marketing and
image building purpose (Davidson).
Why is it or is it
not acceptable for a for-profit company to profit from poverty?
The best way to help thousands of
people for a business to help poverty and its eradication is just to follow the
basic law of economics that means giving an opportunity for both sectors either
poor or rich investors to earn that results in consideration of fascinating
profit from their participation. It is acceptable for-profit company to profit from poverty as many companies are able to
run the business with 4 billion people to who have developed the bottomed of
pyramid experts. They offer products at extreme less costs thus create suitable
profits by selling huge quantites including low margins, less cost and massive
volume model.
These models held sway for years on the basis
of success of Uniliver which also plays
an important part in selling different products to low income consumers in many
countries. Therefore, in such ways many companies have presented innovative
ideas that simply offer products or services to poor that results in increments
of profit. A poor person if try to borrow money at 12% to run business , he
would not get loan because of zero credit history or asset and finance late
will also be provided less. To resolve many issues, either Hindustan Lever with
low cost products or Citibanks, US banking or Grameen banks offer much cheaper
finance that make a rational choice for poor.
The
poor as a market must ensure integral to a firm success so that he command
senior attention of management and resource allocation in equilibrium. These
steps would provide dignity and greater chance if aviabilities are allowed to
open that work side by side to eradicate the poverty as well.
2-Unilever Company
and its CSR strategies
Corporation of Uniliver contributes to social
responsibilities that strengthen the brands of consumer great business. Main
strategy of this company is to corporate citizenship and social
responsibilities that prioritize the stakeholders. These steakholders particularly
effect the business performance including consumers, investors and communities
as well. As a whole, in the entire global consumer goods market Unilever
playing its best responsibilities strategy in the form of well supported
approach. It also maintains industrial level at high position and well
organized business as a major firm. The products
mainly requires the raw material in the form of natural oils, agricultural
produce etc.
That
is why it is required for the company to get the access of this resource for
many years to come and that would be possible only if they care for the nature
and make others also learn from it. The Unilever commitment is to provide the
products to the poor that are much similar to the one they provide to the
others. This is something that they are quite successful in as they have made
the poor also learn how to use those products that are generally used by
affluents. The implementation of Unilever gives out systematic strategy that
support ideas of company citizenship as well as satisfying the expectations and
interest of consumers in the form of steakholders. For example CSR
‘prioritization of Unilever has put forward the consumers at top. These
strategies helps to arrange the stakeholders group in the form of Uniliver’s
good business such as
1. Consumers
and Employees
2. Investors
and suppliers
3. Communities
and many others
It corporates
social strategies that relates to highest priorities to consumers and focus on
the product quality and price as well. Moreover, Unilever consider the
employees as second priorities and organize the performance in the form of
competitive compensation and appropriate career development
Conclusion of
Unilever Company
The whole discussion concludes that
Unilever Company is working in the consumer goods industry. Concluding
discussion about BOP it can be said that Unilever is improving its business
operations by developing the best suited strategies at the bottom of the
pyramid. Company is serving different income segments with their widely spread
product line. Unilever focus is on serving the poor people with the products
and services which are offered to the people who belong to the above average
income group. The Unilever has set out some plans for the sustainable growth
and promotion of sustainability in the market. The prime goals regarding
sustainable development can be summarized as reducing the environmental impact
by 50%, improvement in the health and wellbeing of 1 billion people, and
enhancing livelihoods for millions. Moreover, the company is also actively
working on the promotion of sustainable agricultural raw material.
References of
Unilever Company
Davidson, Kirk. "ETHICAL CONCERNS AT THE BOTTOM
OF THE PYRAMID: WHERE CSR MEETS BOP." Journal of International Business
Ethics 2.1 (2009): 1-11.
Unilever.com. Together we can change the way the
world does business. 2019.
<https://www.unilever.com/sustainable-living/>.