In this section, social media
marketing analysis is conducted to find out the most appropriate social media
platform to market subway products. All social media platforms have several
prices and packages for paid content promotion that various with the prices of
other social media platforms. While selecting the appropriate one social media
platform we can’t forget cost and benefit analysis (Retail.economictimes.indiatimes.com,
2019).
Social media marketing campaign will have a specified budget that should not be
exceeded in order to get maximum profit or benefit. Moreover, it's also
important to study the current statistics of social media platforms to select
the best one.
According to the statistical
analysis, information about social media marketing is presented below:
Social Media Platform
|
Profiles
|
Facebook
|
32
|
YouTube Channels
|
9
|
Twitter
|
13
|
LinkedIn
|
1
|
Instagram Accounts
|
6
|
Company is running these social
media pages to grab the attention of its targeted market. Social media
campaigns and responses are also presented below:
·
Facebook
Facebook
|
1.
Fans Gained
|
-33075
|
2.
Total Fans
|
24746897
|
3.
Likes
|
975K
|
4.
Fans Growth
|
-0.13%
|
5.
People Talking on Subway
|
Average 4000 (per day)
|
·
Twitter
According to the above mentioned
graph, the company's response to customer comments and queries is positive.
Graph statistics present that total retweets are 1302, replies 2016, and
proactive is 2022. Somehow situation of Instagram is presented below:
·
Instagram
Instagram
|
Average
Engagement
|
107
|
Comments
|
1510
|
Likes
|
59700
|
Taking into considerations all
requirements the most appropriate social media platform for this social media
marketing campaign is Facebook (Subway.com/, 2019). The major reason
behind this decision is the high possibility of customer attraction and
engagement at the Facebook platform. The key reason for this selection is
presented below:
·
Facebook has the audience more than Twitter and Instagram.
·
Facebook likes or customer response rate is also
greater than Instagram and Twitter.
·
Facebook has wide options e.g. share images,
videos, written posts, share Gifs, start #
(Hashtag) campaigns
·
Facebook response rate can be measured easily
(traffic fluctuation or trend)
·
Facebook
provides the opportunity to set target rating points
·
Flexible budgets and cost-effective services (Thirdrivermarketing.com, 2018)
·
Opportunity to select audience on the basis of
demographic (e.g. age and gender) and geographical segments (e.g. cities,
state, and country).
In light of the above mentioned
reasons, we can determine Facebook as the most suitable social media platform to
market subway products.