The
third model concerning with the cloud computing service is known as Software as
a service (SaaS) model. Considering this model of service, Cloud providers
provide software application at datacenters that can be installed from these
datacenters with paid subscriptions. A fine example of Software as a service
(SaaS) model is Office 365. In office 365, all productivity and collaboration
applications are bundled with each other. Integration of all applications is
the part of subscription. Users do not need to use their own emails and servers
to maintain and updates. For instance, Office pro plus can be installed from
the web based portal rather than buying the application and all relevant files
from a store as packaged software. Web portal provide ease of access to these
applications to make users enable to download and use these applications. Installing
such application from the web portal comes up with additional features and
functions. For example, after the completion of application or software
installation other bug fixes and updates works automatically in the background.
Thus in short, the key advantage of Software as a service (SaaS) model is ease
of use for users. It does not require continuous efforts of users to manage and
maintain these applications and software to work effectively. In fact,
installed features and web portal work on maintaining and managing related
tasks.
Advantages of Cloud Computing
One
of the most major advantages of cloud computing is the reduction in the cost of
businesses. The organization can reduce their IT cost significantly through
cloud computing platforms. Many organization's main aims are to earn profit by
keeping their operational & capital expenditures low. Through cloud computing, the organizations
get the opportunity to save their capital because with cloud computing the
corporations will not have to invest in IT infrastructure such as in house
storage. With could computing the corporations will not have IT infrastructure
on their premises, which means that the costs associated with their operation
and other costs like administration cost and power cost will be saved. With
cloud services, the organization only pay for services which they have taken
from the cloud services provider. Another benefit of cloud services is that the
corporations can disengage whenever they want from their services provider (Wang, et al., 2011).
Another
major advantage of cloud computing is that they could computing service
provider are much more reliable than the in-house IT department. The cloud
computing service providers can make an agreement with the organization to
provide them 24/7 availability, which means that when the organization needs
the services, it can get it without any difficulty. This might not be possible
with the in house IT department. By
taking services from the cloud computing service providers, the organization
can minimize the risk of IT system failure. For instance, if in house system
experience any major technical issue, then the organization can face a problem,
but if the cloud service provider server fails, it can easily switch to another
server. Through this, the organization will not have to face any major issue.
Through could compute the organization gets the availability of a variety of IT
resources which it can use for performing various tasks (Chandrashekhar, et al., 2015).
The
management of the IT infrastructure is eliminated when the organization takes
the services of cloud computing. The cloud computing service provider is
responsible for the management and maintenance of the IT infrastructure through
which it provides its services. The cloud computing service providers enhance
manageability through SLA backed agreements, administration of resources and
vendor managed infrastructure. The major advantage which the organizations get
is that they do not have to upgrade their IT systems. The organizations can
enjoy the services without installation. Organizations can enjoy access to
software, services, and applications without any major problem (Association & Resources, 2015).
Another
major advantage of the cloud computing services is that the organization can
shift its focus from IT management to other operations of the organizations.
Through this, the organization can improve its operations, which ultimately
help the corporation to sustain in the long run. The organization, by lowering
its costs, can compete with its competitor’s more efficiently. The organization
will have the opportunity to give a tough time to its competitors through
higher performance and good quality products. Although technology plays an important
role in the success of the organization, other factors are as much important as
the technology. So with improving performance, organizations can experience
growth in the upcoming years.
With
cloud services, the corporation can not only increase their profits but can
also understand the needs and preferences of their customers more efficiently.
The cloud services providers provide a variety of resources to the
organizations to take advantage of. It means that by utilizing these resources,
the organization can understand what the customers are looking for and how
their satisfaction can be increased. Ultimately though these services, the
organization can create customer loyalty, which will ultimately become the
reason for the high amount of sales revenue. When sales go up the profitability
will also increase as a result.
Through
cloud services, the organization gets the opportunity to expand its services in
different parts of the world. Sometimes when the business expands, flexibility
issues occur because due to the increase in the size of the business, the
current infrastructure of the company have to be changed because it cannot
handle a huge amount of activities. This is not the case with the cloud
infrastructure. The cloud services are flexible and can help the organization
to achieve its desired goals. The IT department of the organization might need
upgradation when the size increases but cloud infrastructure are designed to
change according.
The disadvantage of cloud computing
As
there are many benefit or advantages of cloud computing, there are some
drawbacks as well, which must be kept in mind before taking help from the cloud
services providers. The first major drawback of cloud computing services regards
to access to services. It is obvious that the cloud services provider can also face
technical issues. Due to these technical issues, the organization might have to
face temporary unavailability of services. When the organizations are not going
to get the services on time than most of the organization tasks will experience
a delay, and ultimately, the business might suffer loss. The cloud services
heavily depend on the internet connection and if the internet connection gets
unavailable than getting access to services to become impossible. The cloud
service providers provide services to a lot of organizations or clients and
sometimes they unable to manage their system efficiently, which cause the
failure in their system (Association & Resources, 2015).
The
security concerns are the second major drawback regarding cloud computing
services. The cloud computing services providers usually assure their clients
that they pay special attention to their clients’ data and follow the highest standards
of security. However, the risk of data breaches and frauds still remains high. As
technology is becoming advance day by day, the techniques which the hackers use
for stealing the data are also becoming more advanced. Today the hackers come
up with various techniques through which they find loopholes in the cloud
computing systems, and they take the advantages of the vulnerabilities they steal
the client’s data which they then use for their own advantage. Therefore it is
highly important for the cloud computing service providers to monitor their
systems continuously so that the threat of hacking can be mitigated. The
services providers can take the help of IT experts in this regard as well.
As
the cloud computing services providers perform the maintenance, management, and
monitoring of their IT systems, they transfer the control to their customers up
to a certain limit. The clients or customers of the cloud services providers
cannot manage the IT infrastructure because cloud service providers do not give
access to their clients to manage the IT system. It means that the
organizations will only be able to control the applications and data which the
Cloud services providers provide to their client. It can be said that limited
control is a major drawback of cloud computing (Wang, et al., 2011).
Switching
cloud services is also a major issue in recent years. The cloud services
provide the state that it is not difficult to switch, and their services are
flexible, but in reality, different issues can occur. Hosting the current cloud
application to another platform can raise an issue regarding support and interoperability.
For example, the application which is developed on a Linux platform might not
work on the Microsoft platform. Therefore such flexibility issues cause many
problems for the organizations. Many businesses do not consider cloud services
because they think that such issues will cause a problem in the upcoming future
(Buyya, 2013).
Another
major issue is regarding the features which the cloud services providers
provide to their clients. Today there are lots of could computing organizations
which provide a variety of features to their clients. Different cloud service
companies have their own policies and features. It means that the features
which one cloud computing company is providing another cloud company might not
provide similar features. In other words, some cloud services provider may
provide limited features. It is recommended to the businesses that before
taking service of any cloud service provider, the organization must make sure
which services they are going to get.
The
bandwidth issues can also occur, which may cause inconvenience to the
businesses. Forgetting the best services, the client should plan effectively. The
redundancy issues also need to be considered will take the service of cloud
computing (Association & Resources,
2015).
The cloud services providers do not back up the data, which means that in case
of any issue, the chances of losing the data remain high. The solution to this
problem is to have a small data center in the organization, which would help
the organization to have a backup of the data in case anything goes wrong.