Mentoring/Coaching New Staff with Robert Greenleaf’s Servant Leader Model

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In order to enhance the efficiency, performance, effectiveness, and overall revenue of the organization, it is essential that the employees possess relevant skills & knowledge which are required in the organization. The organization becomes successful on the basis employees and their skills. If the employees are not going to perform their work efficiently, then the goal of becoming a major multinational corporation would only remain a dream. For making this dream a reality, the organization will have to invest time & money on its employees so that in return, they can boost the operations of the company with their exceptional performance.

The organizations of the 21^st century implement various methods or techniques for improving the skills of their employees. Sometimes they hold seminars/ workshops, and sometimes they hold meetings in which the top management of the corporation provides information to the new staff members. The employees who gain relevant experience in their respective field gain a significant amount of skills & knowledge, however, the newcomers do need to learn a lot of things so that they can perform their duties efficiently. That is why many corporations provide coaching and mentoring to the new staff members’ so that their knowledge and skills can be enhanced.

For mentoring or coaching the new staff members Servant leadership model proposed by the Robert K. Greenleaf would be a rational approach. According to a servant leadership approach, the leader considers himself a servant first and have a natural feeling for serving other individuals. With this approach, the new staff members who are going to be recruited by the organization are going to be treated with extra care. The traditional leadership approaches do not provide this much level of care to the newly recruited employees. The servant leaders make sure that all the needs of the employees get fulfilled.

With the servant leadership model, the organizations can better understand what their employees are looking for and how they can be transformed into a professional. In traditional approaches, the leaders are the one whom the authority and they lead from the top of the pyramid. However, in the servant leadership approach, the leader shares the power with employees and give them the autonomy to make decisions and work freely at the workplace. With employee empowerment, not only the employees’ level of motivation increases, but also the employees realize their significances in the organization. in short with servant leadership approach employees get more opportunities to learn than traditional approaches.

Many organizations today are providing autonomy to their employees because they know that through this, employees can interact more freely with the management. With a servant leadership approach, the leaders understand the employees more deeply and enhance their those skills which need more improvement. With a servant leadership approach, the employees are given responsibilities so that they can learn new things. The servant leaders allow their employees to take part in the decision making the process from which unique or creative ideas are generated, which ultimately help the organization to boost its performance and profitability.

It is evident that when the employees learn new skills, their performance increases, which ultimately help the organization to boost its efficiency. When employees are going to work with accuracy than not only the business will experience an increase in profit, but also it will get the opportunity to expand the business. In short, when employees are going to work well, it will have an impact on the performance of the organization. It has been seen that the traditional leadership approaches do not provide the level of freedom and learning opportunities which the servant leadership approach provides to the employees.

The servant leadership approach provides many benefits to the corporation. The first major benefit is that it allows the organization to create a strong organizational culture where employees are allowed to make the decisions, and they are given the responsibilities to handle different tasks. The corporations where the employees are not allowed to take part in the decision-making process have weak cultures. With the servant leadership model, the work environment of the organization does not get disturbed because the concerns of the employees are addressed by the top management on time. Whenever any employee experience any issue, it has the facility to directly contact the top management so that it can provide the solution to the problem.

When employees are going to realize that the organization management is investing a significant amount of time and money on them, then they will definitely try to work hard for the benefit of the corporation. It means that with servant leadership, the employees can be made loyal to the organization, and the organization can gain their trust. The motivation level of the employees will increase when they are going to be given responsibilities. When motivation increases the performance of the employees also increases as a result.

Training/coaching the employees is important because if employees are not going to be trained than the company’s goal to become a major organization cannot be fulfilled. Sometimes the training is required because new staff members are untrained and they did not know how to perform various activities of the business. However, sometimes the market trends change due to which organization would have to change their technology or current businesses processes. Even the experienced employees, in some cases, have to be given coaching &b training because they do not have the idea about the latest technology and processes.

If all the above discussion is summarized than it can be said that the organizations should definitely utilize Robert Greenleaf’s servant leadership approach because through this, the employees can learn a lot more than traditional settings. With this approach, the organization can retain talented employees in the organization for a longer period of time. However, only the time will tell regarding the people who are served by the servant leader. The behavior of the employees cannot be 100% predicted; therefore, only the time would tell how much the employee's performance has improved after using a servant leadership model.