Sydney trains are the operator that provide services of rail across metropolitan Sydney area. The Sydney area is bounded by Emu plains, Brora, Waterfall, and Macarthur. Sydney trains are operating the rail operations and they are responsible for the maintenance of assets such as trains, tracks, signals, facilities, wiring, stations, and overhead processes. Sydney trains are also maintaining trains and infrastructure at the large proportions. Sydney trains are using NSW Train Link. Sydney Waratah is one of the next generation service providers that deal with the suburban passenger trains that are designed to provide customers to provide safety, access, and security (Transport. nsw. gov. au).

        The main objective of the present work is to analyze improvement in the lifecycle of IT management in Sydney trains. The report includes analysis and review of services at higher levels of achievements in Sydney trains and how the management of IT can improve the services. The implementation of internet management in Sydney trains is related to the identification of individual activities to improve the efficiency, effectiveness, and service quality of ITSM processes. The report considers the improvement and cost-effectiveness of delivering IT services without having an interruption of customer satisfaction. Quality management methods are used to provide support for the improvement of continual activities. The report of values to business consider the improvements, benefits, return on investment (ROI), and value on investment (VOI).

Management of internet in Sydney trains

        The management of internet in Sydney trains is one of the critical components for the future of field services and have a dramatic impact on the services, working efficiency, and productivity of workers. The internet services in Sydney trains are improving the Big Data services, mobility, drone services, and Wearable technologies. The field services are related to the professional work process (Transport. nsw. gov. au). The management services are recognizing wave to disruptive technology that induces impact on the services and the forum will begin highlighting the best practices to reduce the field service management issues. The focus of issues is to tend to different conditions that can be followed by real-time data processes. The big data transformation is related to the field service mobility and improves the internet services for the customers. The internet management services have three major areas in the future that consider the shift in services under the models of fix before breakage model and costly break-fix model. The optimized service delivery uses a BYOD approach. The Sydney train network is classified into three sectors that are based on the three maintenance depots. Trainsets can be identified based on target plats and each plate is designated with the letter of the class set and individual set (Atsb. gov. au).  

References of Management of internet in Sydney trains

Atsb. gov. au. Derailment of Sydney trains passenger train . 15 01 2014. <https://www.atsb.gov.au/media/5767978/RO2014001%20FINAL.pdf>.

Transport. nsw. gov. au. About Sydney Trains. 2019. <https://www.transport.nsw.gov.au/sydneytrains/about-sydney-trains>.

—. About Sydney Trains. 2019. <https://www.transport.nsw.gov.au/sydneytrains/about-sydney-trains>.