The group of people in ITSM share common standards as well as disciplines that are mainly based on high-level skills and knowledge. The gain of services is through organized education schemes and support is provided by the training programs. The ITSM measure and recognize the formal qualifications and use its influence on the development of good services and practices. The advice is highly for the improvement of standards and performance processes in the given field. The development of IT network and framework in the organizations will perform ITSM strategies (Hensher, Ellison and Mulley). The standards are not formal and can be used to establish the baseline process. The system develops compliance and improvement processes. Sydney Trains is supposed to keep the process and search for the new ways related to the implementation of ITIL (Youssef and McKinnon).

Social impact of technology and Management of internet in Sydney trains

To estimate the social impact and benefits of the implementation of IT services in Sydney trains, it is important to consider the benefits. The key advantage is to provide high speed rail services to the customers.  the development and implementation of new technology provide potential advantage and benefits that are associated with the improvement of long-distance services and traveling process (Hensher, Ellison and Mulley). The empirical work is intended to consider the general orders and magnitude to improve the benefits. The use of IT in the Sydney trains will induce an additional impact on the activities and services. The transport improvement can increase and improve the strong agglomeration of economics and extend the connectivity for the spatial economy. The flow of services increases the number of satisfied customers with the services and provide potential opportunities that benefit the mechanism of the organization (Hensher, Ellison and Mulley). The workers at the geographical location will be able to connect each other under a limited time frame and it can improve employee satisfaction in terms of administrative zones. It is important to consider the effective density and variation in the transport improvements the process is equivalent to an increase in services and reduction in the distances. The improvement in the transport services of Sydney trains by applying IT management system can reduce the traveling cost. The whole process improves the existing transport network along with services that are dependent on the transport demand and level of services (Hensher, Ellison and Mulley; Youssef and McKinnon). 

Advantages of IT service management practices in Sydney trains

The management of IT services in Sydney trains is expected for delivery of well-defined and specified framework. The company provides an opportunity to showcase internal ITSM based capabilities. The financial payment is then progressed. The higher level of practical ITSM expertise is required to bolster negotiation and engage the broader transition team under the contractual agreement and practical findings. The internet services are working on excel to achieve service management stream (Servicemanagementspecialists. com).

IT service management will provide a complete set of activities that are required to provide services in Sydney trains based on improved strategies and policies. These strategies and policies consider the performance of an organization based on design, plan, delivery of services, operation, and control process (Uts. edu. au).  The Institute of Transport and Logistics Studies (ITLS) ordered the Australian Railway Association (ARA) to work under the advice of potential social benefits and economic benefits. The use of IT service management provides benefits for the improvement of high-speed rail (HSR) services. These services will be provided to the citizens of Sydney and Melbourne. The particular focus is on the identification of wide economy impact (Weis) and regional benefits (Hensher, Ellison and Mulley).