Introduction of Oman Air Company

        Oman Air Company is very popular in the airlines industry. For the sultanate of Oman, the Oman air is considered as flagship carrier and also known as 4-star airlines. This airline plays an important role in making the Muscat as a major hub of traffic for the middle east that provide major help in tourism, industrial, and commercial sector. Currently, this airline offers direct flights from all major countries from all over the world. Oman Air along with its different partners makes code share agreement. Oman Air has an excellent interior of aircraft that provided for the first-class passengers along with all the facilities and privacy factors. The business class seats have an excellent ample storage space, modified with the latest technologies, and easy aisle access with most comfortable seats support for the economy class. Furthermore, Oman Air gives the entertainment system features that appoint at the back of each seat. And also gives an internet service for mobile facility to all the passengers during the flight.

1. Critically examine three relevant operation management decision areas (e.g. quality, inventory management, layout or process design etc) in your chosen company.

        Operation management is indeed become a very important part which defined the success of Oman Air. The company has to manage all their tasks, operations and transactions with a complete planning and proper management is required at every step. In this assignment, we are going to discuss the three main operational management decision areas that show major impact on the performance of the Oman air and become the reason of attractiveness and high rate of profit for the company .

Quality of Oman Air Company

            The service quality of Oman air is very much high. They provide excellent facilities and aircrafts to all their passengers that travel in their airplanes and want to come again and again. Excellent seats with complete privacy factors must be provided to every passenger. Business and economy class seats have proper facilities according to status. Internet and mobile facility with entertainment facility must be provided to all the passengers. Airline provides high quality food to all their passengers and their services also very attractive. In simple words, Oman air lines want to maintain their level of quality among passengers and want to provide maximum satisfaction to all their passengers. In airline, tough competition is going too held and many other airlines also present in these fields and giving their services but Oman air has its own specialty and captures a good number of customers among markets. Their time quality is also very good that attract more and more customers and they also take proper check and balance to maintain their quality. Oman air gives more focus on the demand of their customers and tries to meet their expectations with their excellent services.