This
report describes the issues being faced by Ooredoo. There are various threats
that the organization is facing and some of the most important issues include
maintaining a competitive edge, recruiting workers despite the prominent
language barrier, and digitize rapidly. In the market, there is always some
fluctuations and new competitors are entering. It poses a significant threat to
the organization which has to be dealt with properly. Additionally, the
organization has to make its customer base stronger for which they require
capable workers. However, they are facing an issue of language barrier. Most of
the workers in the organization are native and localities. It means that
employees are unable to communicate better when it comes to English language. They
are not that proficient in the foreign language and the organization is unable
to hire the workers that are not only capable but also skillful in English. That
is the main reason why the organization is facing a recruitment issue.
This
is one of the most important and challenging task because the organization is
constantly unable to hire the workers. The third issue is about keeping up with
the increasing digitalization. With the introduction of new technologies, it
has become important for the organization to digitize as well to keep on
providing the services which are reliable and effective. However, employees are
unable to keep up with such a rapid digitalization. These are some of the most
important issues which will be addressed in this report and solutions with
further implications will be proposed.