INTRODUCTION of Creating Governmental Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

This chapter will be dedicated to giving an overview of the study, it consists of a background of the study, problem statement, research questions, research objectives, significance of the study, scope and limitation of the study, organization of the thesis, and summary, respectively.

The background of the study will revolve around the rationale behind establishing the follow-up implementation support Unit in the Sultanate of Oman (ISFU), the value that the unit will add on the economic diversification side, and whether it is able to achieve the goals compared to the goals achieved by its counterparts in some countries of the world.

1.2 Background of the study of Creating Governmental Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

In economic, political and social life, and in almost every business, it is important that the system manages all these areas, a system of administrative or economic and undoubtedly high-quality politician capable of achieving the goals in a way that helps to develop and improve.

There are several approaches that have been used to achieve this, but they have not achieved the end, especially if the talk about the country of study, Sultanate of Oman, the ideal and exemplary approach that has been tested in many countries and achieved concrete strategic objectives and translated the promises of influence into reality for citizens is the delivery units ( DU ) which was founded in 2001 through the British Prime Minister's unit (PMDU), followed by many other experiments in several countries including India, Singapore, Indonesia, Pakistan as well as Malaysia ( PEMANDU ). 

1.3 What is Delivery Units?

Deliver ology is derived from the delivery term and is used to set targets, measure performance, and use retro feeding loops, where it was a component of the broader United Kingdom management reforms that included the use of performance compacts and action plans. According to the designers of deliver ology, it constitutes of approaches to manage, monitor, and implement activities (McKinsey, 2011, p. 32). Others defined it as a more scientifically successful delivery system (Watkins, 2013).

There is one thing that governments of Punjab province of Pakistan, the United Kingdom, and state of Maryland of the US. An improvement was seen by all of them in the outcomes of projects when they selected to put delivery at the center of their focus and work. 

This focus can be achieved by an interesting and common way and that is to create a deliver unit. It is a group composed of highly competent and skilled individuals operating at the very center of the government who play a role in assisting line-ministries to achieve specific results for various initiatives deemed critical by the leadership. They can easily work at the national, local, or state level for addressing several issues which include classic objectives, popular concerns of citizens, election promises, and huge capital projects like better educational outcomes. 

DUs or Delivery Units are an innovation with both cultural and technical elements. A completely new group of technical approaches is brought by them for overcoming the obstacles to get outcomes. They assist in instilling a culture and atmosphere of decision-making on the basis of data. Furthermore, they support government properly in keeping its attention on only the top priorities and utmost important tasks (Deloitte, 2016). 

What makes delivery units special? 

Frequent data is used by delivery units for driving cycles of improvement, leading to better and rapid outcomes. Since senior leadership normally oversees and sponsors its functions, DUs have both the capability and authority to overcome the obstacles that contribute to the lagging of a progress, mitigate risks, connect resources, and people. They also assist in breaking down normal obstacles like planning including unclear objectives and insufficient expertise of project management. 

Team members of a DU engage both those managing implementation and those accountable for outcomes in a proactive manner. Officials can be helped by simple but narrowed question in refocusing on problems that contribute the most to the success of a project. Moreover, these questions seem to help in determining if implementers are still being guided by the operational plan to the desired outcome in an effective way or not. 

For carrying this task out, deliver plans are developed by the delivery units that support operational routines together with designated opportunities for a real-time feedback. Owners are assigned to some certain tasks by the plans, data collection processes are established, relevant trajectories, targets, and benchmarks are identified (Yin & Heald, 1975)

Critical elements of Creating Governmental Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

Across the globe, the capability and performance of DUs demonstrate that for being effective and successful, integration of some specific features should be considered by delivery units. 

A new culture in government of Creating Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

Maybe it is the culture and mindset of the delivery unit that form the most fundamental key to the success of a delivery unit. Some of the qualities important for every delivery unit are below. Even in the absence of a formal delivery unit, these attributes are the assets for almost every entity of government that concentrates on delivery. 

Rigor 

Often, delivery units resolve issues in a very focused and dedicated way. Their knowledge and experience of data analysis are used by them for producing insights that seem to inform the consistently growing strategy of a project. 

Trustworthiness of Creating Governmental Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

Members of delivery unit must achieve the trust of their officials and leaders that implement the work. Officials must be capable of feeling comfortable being completely transparent about their greatest and toughest challenges with members of the delivery unit. Leaders also must recognize that they are receiving a transparent image of what is going on there from the delivery unit. 

Partnership of Creating Governmental Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

When it comes to other units of the government, delivery units work as an active partner and not as a disciplinarian or overseer. They facilitate resolving the problem while overcoming obstacles for making implementers gain success and obtain positive recognition. 

Communication of Creating Governmental Executive Unit to Solve Economic Problems, Implementation Support and Follow-up Unit in the Sultanate of Oman as a Case Study

Members of delivery should be capable of asking thoughtful questions and listening well what inspires implementing officials in developing solutions to their issues. They should communicate with transparency and be diplomatic instead of ordering things to be carried out. Furthermore, they also must summarize their observations and analysis efficiently for senior leaders of the government.