Non-verbal communication is also a type of
communication but it is a type, which is slightly different from the other types.
In these communication skills, the person has to use symbols and expression
rather of talking to others. In its a different type of expressions, body postures,
physiological reaction, gesture and eye contact are included. This
communication skill is used at that place where the person cannot be able to
give the answer by talking so they just give the smile and eye contact in order
to answer or react on the question that is asked by the other person (Phutela & Deepika, 2015).
Moreover, this type of communication is
used in that place where the person did not understand the culture and the languages
of different countries. This type of communication is also very useful in the
perspective of the globalized businesses because the entrepreneur has to
communicate with the person who does not know about the globalized language,
which helps the entrepreneur to communicate effectively. For instance, as it is
said above that the individuals or entrepreneur who travels to China but do not
be able to talk than they have to use their skills.
The skills, which are used
at that time, are the skill of non-verbal communication. Through this, the
entrepreneur can be able to give the answer by passing the expressions to other
peoples. Many things should be understood before passing the smiles,
expression, gestures and body exposures to the persons, as the meaning of these
signs is different with respect to the different culture and different
countries. Some of them think as positive sign whereas some of them think as a
negative sign (Leeuw & Sonja, VIEW
Journal of European Television History and Culture).
Gestures are used sometimes by different
individuals, gestures are like the thumbs up expression but different countries
have different meaning about that thumbs up some of the countries thinks that
it’s an appreciative sign whereas as some of the countries and culture used as a
vulgarism,
Facial expression tells the feeling of the
individuals how they are feeling at the time. Adding more the emotion of the
person are also collected from the facial expressions
Touch is another sign of non-verbal
communication like the gestures also of the culture thinks that touch gives bad
effects whereas some of the cultures think that it has positive effects on the
communication. Everything depends on the culture of individuals.
Eye contact is also known as the non-verbal
communication skill in which the person answer the question with the help of
eye contact. Eye contact also has two sides some of the cultures think that eye
contact is the sign of the honesty, dignity and attractiveness. Likewise in
some cultures, eye contact is not considered as a good effect on the
individuals (Groot & Jerome, 2016).
Adding more, with the help of the
non-verbal communication the person can be able to understand the things to the
employees and to the other individuals. For instance, when the person is
communicating with the employees, entrepreneur or individuals then with that
they are using the hands and using a good body posture with the eye contact, and
then the person can easily be able to convey the message to the individuals and
through these skills, the individuals can be able to gain the information (Eggenberger & Eva, 2013).
References of Non-Verbal communication across Cultures
Anna & Roudge, 2013.
Organizational culture and willingness to share knowledge. International
Journal of australian culture, pp. 224-571.
Awadh
& Mohammad, A., 2013. Impact of organizational culture on employee
performance. nternational Review of Management and Business Research, 2(1),
pp. 168-175.
Büschgens
& Thorsten, 2013. Organizational culture and innovation. Journal of
product innovation management, 30(4), pp. 763-781.
Dhoest
& Alexander, 2015. Audience retrospection as a source of historiography. European
Journal of Communication, pp. 64-78.
Eggenberger
& Eva, 2013. Communication skills training in dementia care: a systematic
review of effectiveness, training content, and didactic methods in different
care settings. International Psychogeriatrics, pp. 345-358.
Groot
& Jerome, 2016. Consuming history: Historians and heritage in
contemporary popular culture. s.l.:Routledge.
Hjarvard
& Stig, 2013. The mediatization of culture and society. s.l.:Routledge.
Katz
& Elihu, 2017. Personal influence: The part played by people in the
flow of mass communications. s.l.:Routledge.
Leeuw
& Sonja, VIEW Journal of European Television History and Culture. European
television history online: history and challenges. 2012: 3-11.
Leonard
& Sonia, 2013. The role of culture and traditional knowledge in climate
change adaptation: Insights from East Kimberley, Australia. Global
Environmental Change, pp. 623-632.
Phutela
& Deepika, 2015. The importance of non-verbal communication. IUP
Journal of Soft Skills, p. 43.
Xiaohua
& Qing, 2015. Distributed event-triggered H∞ filtering over sensor
networks with communication delays. Information Sciences, pp. 128-142.