If
we take a look at the Seven Leadership Mindset Theory or vMEME which founded by
the psychologist Clare Graves in the year of 1952, the leadership style in Oman
would be presented as the blue vMEME with the characteristics to follow the
rules which is only considering one correct way, obey to the tradition, do the
right thing, gives more moralistic lessons, born into community, law
restricting the people, etc (see appendix A) (Beck & Cowan, 2014). The leadership
styles in HSBC Bank in Oman are definitely created following the leadership
styles which occurred in the country as well.
Six Sigma Approach
Six Sigma could be
described as a well-organized, data-driven approach and procedure for removing
imperfections in any process – for example such as starts manufacturing until
the transaction processes, or else start from the product to service. Six Sigma
at lots of companies simply defines as a measure of value that attempts for
close accomplishment (Cudney & Agustiady, 2016).
There are five
principles in six sigma approach mentioned as below (see appendix B):
Define the issue and the anticipated result
Measure the process capability
Analyse the information and realize the cause of
the deviations
Improve or revise the process to produce less
deviations
Control the entire processes with averting and
fixing the deviations.
Six Sigma approach could
be used to enhance the leadership styles in HSBC Bank in Oman since the
approach would be suitable for the transformational leadership style which is
one of the leadership styles that appear in HSBC Bank in Oman. If the company
would able to adapt the six sigma approach, then it would give the benefits such
as revenue, the satisfaction of the customers, enhance the morale of the
employees, etc.
Transformational
leadership style gives the influences to the central approaches as well as
expectations of the employees of HSBC Bank in Oman with producing a common and
better personality to reach the main goals of the company. The reason
behind it is obvious, transformational leaders known to have charisma,
motivation, intelligent inspiration and customised deliberation of employees.
Such leaders which inspire for the good communication systems along with an
essence of trust which allowing the transmission and also distribution of
knowledge along with the generation of knowledge slack as well. The transformational
leadership style is also able to influence the assimilative capability. This
style of leadership allows for the development of individual integration, and scheme
of a framework which is suitable with the organization's features (Bass & Riggio, 2006).
In the other hand,
participative leadership style gives the influences for enhancing the
performance of HSBC Bank in Oman. The reason behind this is that, the leaders
with participative leadership style embrace and practise the idea to create a
good relationship in work together to achieve the goals of the company. In
fact, the morality of employees is also able to be increased since the
participative leaders create a work environment with the atmosphere where the
employees could get involve in the process of making decisions for the company.
This definitely will impact on the productivity of the employees itself and
support to create a better performance from the employees as well (Mehrotra, 2005).
Since the transformational leaders are defined as captivating,
passionate, optimistic, adoring and every so often even considered to be idealistic
persons, these criteria giving them the capability to modify the long-held
opinions and views from the employees. Those characters are able to spread out,
and when they do, both leaders and employees will be able to engage further
efficiently and also allowing the actual transformation to really perform in
the company. In the context of HSBC Bank in Oman, the leaders will be easily
make the employees to follow them with the help of this transformational
leadership style. The employees will able to follow this style with giving the
positive feedback to their leaders. For example, when the transformational
leaders have presented the inspirational message, then the employees will
become activated, and, if the employees will able to fulfil their activated
requirements, it will finally give the result to increase their motivation to
perform the best in their work.
And for the participative leadership style, the employees
will also able to follow this leadership style easily, since the leaders will
be participated and work together, side by side with the employees to achieve
the main goals of the HSBC Bank in Oman. For example, if there any promotional
event, the participative leaders will not only give the order to the employees
and ask them to do their responsibilities. Instead, the leaders in
participative leadership styles will join in the discussions and also
participate in the works with the employees to make the even successful.
The strategic direction for HSBC Bank in Oman would be
in the hand of its leaders. The reason behind this is that, the leadership in
this company, styles which are transformational leadership style and also
participative leadership style have been given the prove for their
effectiveness in the company. For that reason, the leaders should always able
to maintain their leadership styles so that the employees will also remain faithful
and follow their leadership. Plus, these leadership styles also have made HSBC
Bank in Oman to achieve its best position so far, therefore, the leaders should
keep the good and remove the bad, in order to maintain the successful of the
company (Gosling, et al., 2012).
To be noted, the support from the employees is very
important since the leaders will never able to gain the success without the
support from their employees. In addition to this, the employees also need
leaders to give the right direction for them, motivate, inspire, and encourage
them, so that they could give the best performance on their work. This action
and reaction, in the end, will give the result on the achieving goals of the
company itself. For that reason, the needs of good relationship between the
leaders and employees are quite essential for any companies if they want to
survive in the business and also if they want to improve their business
reputation as well. This in the same line with the needs of HSBC Bank in Oman
to maintain the reputation of the company, and also to improve the performance
of the company in the business (Ricketts & Ricketts, 2010).
The potential job role of HSBC Bank in Oman based on
the seven leadership mindsets theory are mentioned as below:
Situation: The situation which appear from the HSBC
Bank in Oman is that, the company needs to maintain the productivity of the
employees, in order to give better performance to achieve the main goals of the
company. The two leadership styles in the company which are transformational
leadership style and participative leadership style have been proven to give
positive impact to the reputation of the company.
Task: The task of this job would be mostly on how to
maintain the stability of the leadership styles to put in practice and followed
by the entire employees of HSBC Bank in Oman. The other task will be to make
sure that the employees are comfortable with these leadership styles and will
make them to become more excited to give the best performance.
Action: Join in the discussions or work activities of
the employees to make sure that they all will follow the entire practise and
procedures which have been made by the company. Improve the practice of
leadership styles to become more effective and efficient, which will lead to
the improvement of the company as well.
Result: HSBC Bank in Oman will get the positive result
if the company is able to maintain the leadership styles of their leaders, and
if, the leaders also remain with their styles and perform as they always do to
achieve the main goals of the company.
References of Seven Leadership Mindset Theory or vMEME
Bass, B. M. & Riggio, R. E.,
2006. Transformational Leadership. s.l.:Psychology Press.
Beck,
P. D. E. & Cowan, C. C., 2014. Spiral Dynamics: Mastering Values,
Leadership and Change. s.l.:Wiley.
Cudney,
E. A. & Agustiady, T. K., 2016. Design for Six Sigma: A Practical
Approach through Innovation. s.l.:CRC Press.
Gosling,
J., Sutherland, I. & Jones, S., 2012. Key Concepts in Leadership. s.l.:SAGE.
Group,
O. B., 2016. The Report: Oman 2016. s.l.:Oxford Business Group.
Iqbal,
T., 2011. The Impact of Leadership Styles on Organizational Effectiveness.
s.l.:GRIN Verlag.
Mehrotra,
A., 2005. Leadership Styles Of Principals. s.l.:Mittal Publications.
Ricketts,
C. & Ricketts, J., 2010. Leadership: Personal Development and Career
Success. s.l.:Cengage Learning.