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The
process of the employees requires certain amount of knowledge in the ORC. This
knowledge is partially based upon their interaction among the experts,
coworkers and clients in their own field. This kind of the knowledge is related
to their academic studies however it’s available by the seniors of the ORC for their
juniors. It is also founded in the forms
of the booklets that are referred as the explicit knowledge. It’s also
providing the information related to what thing is most import for the
knowledge management and in the tactic knowledge that is required for the each individual.
This knowledge is captured as it is new and best solution for the innovation in
the organization. In ORC the management has captured their tactic knowledge by
using the various methods as by conducting the regular meeting on the various
issues with the employees
Methods to elicit knowledge from
experts:
The
experts are plays the role of the important contributors of the knowledge
management the workers. These experts can be from the various organizations.
The knowledge can be elicited from the expert by using the few of these
methods;
Observation at on site:
The expert dealing with the clients is observed by the
staff for introducing the innovation in the products of the ORC and they are
also engaged in the use of the knowledge management system.
Meeting:
By conducting the systematic meeting with the experts
and the staff of the ORC the tactic of knowledge can be elicit in good ways.
Workshops:
The systematic workshops and meeting are good source
that can be used eliciting the tactic of the knowledge from the expert. This is
the good source for enriching their knowledge and skills in particular field.
References of Capture of Oman Refreshment Company
Dalkir, K., 2013. Knowledge management in theory
and practice.. s.l.:Routledge.
Pelau, C.
&. S. T., 2013. Analysis of the consumer's reasons and driving factors
for buying.. International Journal of Economic Practices and Theories,, 3(1),
pp. 60-66..
