The
experts strongly believe that current time in business world asks for a good
digital marketing plan so that business firms can compete well in their
respective industries. So, it is need of the hour to come up with digital
marketing strategy, which is planned with all relevant aspects and it is
documented with all steps to follow. Adidas can do that by following certain
steps so that a digital marketing plan is developed, which not only covers all
aspects of their business, but also helps them to boost their sales on
e-commerce platform. The way consumers are showing their interest in online
shopping, it is a great opportunity for Adidas to grab and enhance growth and
progress of their business across the globe. The companies have to realize the
fact that just posting something on social media platforms like Facebook,
Twitter, Instagram, and YouTube would not get them anything substantial in the
competition, because marketing plan should come with a purpose and idea, which
is reflected through well thought content for the social media platforms. Adidas
must answer few questions before developing their marketing plan like what
would be the purpose of showing presence on social media, what type of audience
will be targeted, what kind of content will be shared, what platforms will be
suitable, and what would be the timing of social media campaigns. If a company
can simply answer these questions, then it means they have a roadmap to
continue with their digital marketing plan (Lua, 2019)
Here
are few steps for Adidas to follow with regards to developing a concrete
digital marketing plan:
Step
1:
It
is a fact that Adidas do have existing presence on social media platforms, so
first important step for them is to analyze their current state on these social
media platforms. Before heading towards a new destination, they must know where
they are in current situation, and how far they can reach from here. The
current state of their social media existence shows that they are present on
all major social media platforms such as Facebook, Twitter, LinkedIn, Instagram,
and YouTube. So, it is good to know that Adidas do have their presence across
all major social media platforms, which means that they don’t have to develop a
strategy from scratch for any social media platform; rather they have to polish
and regenerate their social media plan for these platforms. They have different
business divisions, and social media pages are developed to deal with these
different business divisions. So, it is a first step for them to continue with
their new digital marketing plan, and if they are able to get it done in a
proper manner, then all other steps can be easy to follow. It is important to
know that it is not always about products, but sometimes it is how those
products are being promoted and marketed to target audience. Adidas is a style
icon company, and consumers love to have a unique lifestyle with Adidas, so
marketing strategy needs to consider this important element during every step (Whitfield, 2019)
Step
2:
Once
the platforms have been analyzed and it is decided that which social media
platforms will be covered by the new digital marketing plan, then next step is
to answer some important questions regarding target audience. It is important
to mention here that a digital marketing plan should not consider having
presence on all social media platforms, rather those should be selected, which
are most relevant, and if all major platforms look relevant, then plan should
be to continue with all of them. But then Adidas will have to decide that which
platform will be used for what kind of audience. But still, they will have to
determine with proper research and analysis that which social networking
platform has the most potential to reach target audience. The company has to
figure out that which social media platform is popular amongst segments of
customers like Facebook may be a popular amongst customers in one region,
whereas Twitter maybe popular in another region of the world. So, they need to
determine demographics of their target audience. The other thing to consider is
time that how much time will be given to which social media platforms with
number of posts and content. Once these steps are finalized, the other
important thing to consider is the resources and skills to complete these
tasks. The company has to review its human resources and skills capabilities,
whether they have social media marketing experts to develop this plan and
implement it accordingly. If answer is “yes”, then it is good to go, otherwise
first they need to acquire skills as well as resources to perform these complex
tasks (Lee, 2019)
Step
3:
The
third important step in deriving a sustainable and successful digital marketing
plan is to have a look at digital strategy of your competitors. Adidas has to look
at the strategy of its competitors like Nike, Reebok, Fila, and Puma etc. It is
important to analyze your competitive organizations that what steps are taken
by them to boost their digital marketing efforts, and what kind of activities
has proven beneficial for them. It will not only provide a comparative context
of the competitive landscape, but it will also provide a clear picture of the
market that what trends are in and what trends are out. Moreover, analysis of
the competitor allows coming up with a broader perspective of things that how a
company can manipulate with their strategy and what areas of digital strategy
are untouched by the competitors, and they can continue with those areas to
gain considerable competitive advantage. But one thing is to keep in mind that
analyzing your competitors does not mean copying them by any means. Similar
kind of strategy adopted by Adidas may look ugly, and it may not capture the
attention as consumers are well aware in this era more than ever before. They
will not respond to strategies, which are being imitated from other platforms. So,
Adidas just have to get an idea of the situation, and then derive their own
digital marketing plan, which is differentiated and comes with more exciting
elements as compared to competitors in the market. The monitoring of digital
marketing plan of your competitors will always come up with great insights on
market dynamics, and it will allow you to have more space in designing a new
digital marketing strategy (Svyrydenko, 2019)
Step
4:
Once
all of above three steps are properly followed with their all relevant
elements, then fourth step is the continuation of them, and it is to determine
that what kind of content will be created, and what content will be posted on
different platforms. The content is not the only thing to consider in this
step; the other relevant aspect is what would be the frequency of positing this
content across different social media platforms. It means that Adidas will have
to decide that what social media platform will be on top of their priority
list, and what type of content will be posted. In addition to that they will
have to determine a frequency of posting content on each platform. So, this is
a time, where they will have to deal with each platform separately, because
universal strategy cannot be developed for all social media platforms, because
they all are different in dynamics. So, they will have to decide number of
images, links, texts as well as videos to be uploaded on all platforms. Then
next step is to determine that videos will be posted on which platform like
Facebook and YouTube can be ideal platforms in this regard. For images and info-graphics,
Instagram would be a perfect choice. Moreover, the company will have to make a
choice that how much posts will be uploaded on daily, weekly and monthly basis.
For instance, they can post 8 to 20 posts on weekly basis at platforms like
Facebook, Twitter, and YouTube. The frequency of posts can be increased or
decreased as per requirements. Timing of these posts will also be an important
factor to keep in mind (Lee, 2019)
Step
5:
The
fifth and one of the most important steps in a digital marketing strategy is to
come up with analytics so that success or failure can be measured accordingly. So,
Adidas will have to develop a success and analytical metrics so that they can
see that how much success was gathered by new digital marketing plan, and what
loopholes were there in its implementation. There are various metrics to
measure success like conversion rate. It is a success metric, which shows that
after launching a dedicated social media campaign to sell a product, so whether
customers responding to social media posts also purchased the product or not. If
conversion rate is high, then it means that social media plan worked well in
favor of the company. The company can also analyze time spent by the users on
website or any social media platform. The other important metric of measurement
is number of mentions made by users. It means that how many users mentioned the
brand or its product on social media platform asking others to purchase it, and
how many users shared the social media posts from different platforms. It is
said by the Lord Kelvin that “If you
cannot measure it you cannot improve it.” So, measurement and evaluation of
digital marketing plan is crucial, otherwise mistakes cannot be identified and
improvements cannot be made (Kerley, 2017)
Step
6:
The last step of a successful digital marketing plan is
to reviewing all previous steps with their relevant outcomes, and make changes
accordingly. It is important to understand that digital marketing strategy
should never be a rigid one, as companies may have to bring changes and variety
in their strategy. So, Adidas need to develop a flexible social media marketing
plan, which can adopt any kind of changes at any stage. For instance, there can
be a situation, where competitor may come up with aggressive social media
strategy, and Adidas will have to counter that strategy with more aggressive
one, otherwise competitor may go ahead in this race. So, digital marketing plan
should always be flexible, and it should always embrace variety with the
passage of time so that social media marketing experts can come up with
considerable changes in the strategy. A comprehensive review of digital
marketing plan will always allow exploring new areas of the market, and finding
new opportunities to grab the attention of target audience on social media.
References of Steps to Develop a Successful Digital Marketing Plan
Barnhart, B., 2019. How to build your social
media marketing strategy. [Online]
Available at: https://sproutsocial.com/insights/social-media-marketing-strategy/
[Accessed 16 August 2019].
Erkilic, G.,
2018. 6 Things You Should Know About Adidas’ Digital Marketing Strategy. [Online]
Available at: https://digitalagencynetwork.com/digital-marketing-strategy-of-adidas/
[Accessed 16 August 2019].
Kerley, J.,
2017. Measuring Digital Marketing Success: Choosing The Right Metrics. [Online]
Available at: https://www.topfloortech.com/blog/measuring-digital-marketing-success/#gref
[Accessed 16 August 2019].
Lee, K.,
2019. How to Create a Social Media Marketing Plan From Scratch. [Online]
Available at: https://buffer.com/library/social-media-marketing-plan
[Accessed 16 August 2019].
Lua, A.,
2019. How to Create a Social Media Marketing Strategy for 2019 and Beyond.
[Online]
Available at: https://buffer.com/library/social-media-marketing-strategy
[Accessed 16 August 2019].
Svyrydenko,
A., 2019. Why competitive analysis is important before starting a digital
marketing strategy. [Online]
Available at: https://socialmediaexplorer.com/advertising/why-competitive-analysis-is-important-before-starting-a-digital-marketing-strategy/
[Accessed 16 August 2019].
Whitfield,
O., 2019. How Adidas Kill It on Social Media. [Online]
Available at: https://digitalbusinesspower.com/blog/adidas-case-study/
[Accessed 16 August 2019].