NDIS standards cater guidance and
benchmarking approach to the staff member specifically recruited to provide
services to the customers. NDIS standards make the service providers capable to
offer safe and high-quality services to the targeted audience. Indeed, NDIS standards
are the reasons of framework functionality. The framework works as a theory or
model in this scenario unless actions are supported by the NDIS standards. According
to the information presented in the literature, National disability insurance
scheme standards maintain the outcomes of safety and quality through regular
assessment and improvement (Dss.gov.au, 2019).
The 6 disability standards
represented in the national standards for service providers are rights, participation
and inclusion, service management, feedback and complaints, service access, and
individual outcomes. According to the national standard of rights service
providers are given freedom of expression and decision making rights. While the
national standard of service management cover the ways and methods through
which service would be managed and service providers will have the
accountability of their responsibilities and duties. According to the standard
service provider are required to work with the disabled person and their
families to promote their participation and activities in society. Although, feedback
and complaints related information is also required to be collected and
analyzed to use feedbacks for future improvement in service (Leonard,
2007).
4 core modules of NDIS standards
which relates to the service provider are distinguished as hazards and risk
management of service provision environment, service provision in access areas,
rights, and governance. Services providers are required to provide provision
for all possible environmental factors and hazards such as wastage of
substances, safety, medication, and money. The service providers are also
required to follow up standards concerning with transition of services and
planning. Agreements and responsiveness are the keys concerning issues for
service providers in the area of access. Service providers are further required
to ensure best practices to provide case and high intensity personal duties.
Management of treatment and care services at ventilator and nasogastric feeding
are also included in the supplementary modules of service providers. According
to the national standards, people having issues of disability will be given
special support and assistance in the hour of need or case of risk (Arnott, 2015).
Furthermore, people having a
disability will be provided by behavioral and psychological support also.
Restrictive practices can be considered as the best choice for behavioral
support. Less complex services and low-risk factors are associated with
individual people. The verification process will be initiated for further
confirmation about these complexities of services and risk measures. National
standards also cover steps and proposed actions for the support of disable
children. Early childhood disability-related patients will be given support
which will relate to working collaboratively with the family of disabled
children. Code of conduct also makes the implementation of NDIS standards
possible in the selected framework and targeted area. To practice these NDIS
standards by service providers in the appropriate manner it is essential to
follow up principles in the planning stage (Pc.gov.au, 2011).
Key principles that relate to the NDIS
standards are quality management principle and human right principles. According
to the human resources principle, accessibility, non-discrimination, and
equality are the key consideration. While in quality management principles
emphasis is on continues improvement of service quality. Quality management
principle also emphasizes the active participation of family members, friends,
and caretakers in monitoring and reviewing the quality of services and support
provided to the disabled person. Family and service provider should focus on
the results and outcomes of the service provided to a disabled person. Additionally,
engagement should be made in collaborative partnerships to ensure high quality
services for disabled person (Green & Mears, 2014).
References Ndis Quality
Arnott, G., 2015. The Disability Support Worker. s.l.:Pearson
Higher Education AU.
Dss.gov.au, 2019. NATIONAL
STANDARDS FOR DISABILITY SERVICES. [Online]
Available at: https://www.dss.gov.au/sites/default/files/documents/12_2013/nsds_web.pdf
Green, J. &
Mears, J., 2014. The Implementation of the NDIS: Who Wins, Who Loses?. Interdisciplinary
Journal, 6(2), pp. 25-39.
Leonard, D. G., 2007.
Molecular Pathology in Clinical Practice. s.l.:Springer Science &
Business Media.
Pc.gov.au, 2011. NATIONAL
DISABILITY CARE AND SUPPORT SCHEME. [Online]
Available at: https://www.pc.gov.au/inquiries/completed/disability-support/submissions/subdr0747.pdf