Essay on Thinking Process

The thinking process is designed with 5 stages that make a person capable to generate a new idea for a product or service relating to the needs of a specific audience. The thinking process for the new website or app of the WSU library is presented below:    

Stage 1: Empathies and Thinking Process

In this stage, information is collected by researching the market. Research indicates that students are facing several problems with the current library system. Different online timings and unavailability of e-book reading system are causing a problem for students. Furthermore, research also concluded that students are also unable to chat with the librarian regarding the availability of books in hard and soft form (Lagoze, et al., 2005).     

Stage 2: Define  and Thinking Process

In accordance with the collected information about the problem of students caused by the WSU library, it can be said that the current services of the library are unable to fulfill the needs of students. Students need to have a full-time action communication network with the librarian to collect information about their required reading material and e-books. Furthermore, students also require a user-friendly interface to discuss information regarding books and other helping material available in the library. Students need to have an updated communication and texting system with the librarian as the current communication network is quite slow and remains unavailable most of the time. In short, students need to have a better solution for their problems that meets with all their requirements.           

Stage 3: Ideate and Thinking Process

           After brainstorming solutions to the problems identified in stage 2 we are come up with some possible solutions for the students. Firstly, designing and developing a user-friendly website is an option that meets with the requirement of students. The website can provide a full-time active chatbox and e-book reading portal. Secondly, the development of a mobile application can be a solution to all these problems. The mobile application will provide a chatbox, e-reading system, list of books, and other information about the library which is usually required by the students (Allen, et al., 2005).       

Stage 4: Prototype and Thinking Process 

The digital prototype of the digital library is presented below. Prototype covers all the requirement of the students as it will come up with 4 main menu buttons directing to the main page, document metadata, documents search, and online help. In the search page, students will be given the opportunity to search for books by author names, language, date, and format type. While on the main page a fully active 24/7 support system is designed for the students (Venable, 1999).  

Stage 5: Test and Thinking Process

Testing of prototype concludes that the website will work effectively and successfully to connect library and students. Testing also declared that the website is free of error, slow network problem, and bugs issue.