a) A lift situated in a ground floor lobby of an
expensive hotel with subdued lighting has the following panel outside the lift door.
All buttons call the lift. The first button tells the lift you want to go to
the basement car park, the middle button tells it you wish to go up, and the
bottom button that you wish to go down. There are no other buttons or displays
etc. once the lift arrives; the doors open automatically. explain the cognitive
walkthrough method, illustrating your answer by applying it to this design for
the task of calling the lift to go from the lobby to the 10th floor,
for a new guest who has not been to the hotel before.
Ans. Explanation: Cognitive walk through is
a method of one step one time. It means the set of tasks are already inbuilt in
the process and during the task procedure of each step evaluator ask different
set of questions according to user behavior which was expected in normal
routine. In other words, a set of questions and a series of tasks performed by
evaluators according to user point of view. It provides support for learn
ability for all those users who are new or infrequent for the system.
Illustration: By applying this method on the design of
lift. Users have to give answer of all questions asked by evaluator in the
system of lift. For new person who come first time in the hotel and want to
reach at 10th floor, he has to use the lift and the cognitive system
of lift ask question about its destination. User presses the up button of the
lift and lift ‘door is going to open at every floor and when it comes to 10th
floor the user should use that point to reach its destination. The cognitive
system of lift allows user to learn the system of lift in most understandable
way. There are different methods to
resolve the issues faced during the operation of lift. If the buttons were
provided with text besides the button the user will be able to use it. The outstanding
system of cognitive walkthrough increases the learnability of users. The
interactive system can be employed for the lift to make the system
understandable for the new users. The modified cognitive walkthrough enforces
the extensive system to accomplish the designed facilities for the users.
1.
Will user know
what to do?
No,
the user will not know what to do because it only buttons are displayed with
text next to it.
2.
Will user see how
to do it?
No,
user will not see how to do it because it does not include instructions how to
do it such as click button to go down and up.
3.
Will users
understand from feedback that the action was correct or not?
The
first button “basement car park” it not clear as the button was pressed or not
and user could not find itself to click or not.
b) The iOS operating system as used on the iPhone
includes two main top-level interaction styles for starting and using apps: a)
tapping on an icon on the home screen and b) speaking a command to the Siri assistant.
Discuss what metaphors these two styles are based on and discuss whether and
how these metaphors make the system easy to use.
a.
The home button metaphors
are useful as it allows always going back to home screen from every other part of
application. It very convenient as user able to navigate to home screen.
b.
The Siri assistant
metaphors are speech recognizer instead having to use touch screen. It makes
easier because allow control by speech and have hands free.
Ans. The I phone
operating system allow users to get easy access to all the features and
different metaphors are used by system that support better understanding of
users and provide easy to use all the devices and their easy usage. For home
screen the quick access metaphor is used that help user to reached on the main
page whatever the other file or document going to run. Because easy access on
home screen is very much important for all type of users as per their devices
and home screen include all the main and basic files or documents that user
want to use. Siri assistance use English language metaphor that provides better
all the information related to vocabulary and all information to Siri. So that
when user asks Siri with the help of speech recognition, Siri find out all the
required information that user want without any touch or typing on screen.
c) Compare and contrast Houde and Hill’s (1997) role and
look and feel prototypes.
Ans. Prototype
model of House and hills explain three type of prototypes; role, implementation
and look and feel. Role prototype include all those models that what the design
is going to describe and explore for better usage and enhance its usage for the
future. In other words, role prototype provides answer of all those questions
that are related with the changes in the user’s life and its requirement. But
on the other side, the look and feel prototype is also very important because
they look and feel future designs alternatives and surprisingly explore and
describe them in the straight manner. In other word, this prototype focus on
the sensory experience related to user and its life aspects. So, both
prototypes have their own specialties and usage for the better results for
user.
Comparison
|
Contrast
|
Role prototypes provides answers to the
questions related to temporary and the tangible designs.
|
The sensory experience about the
implementation of new strategies is considered.
|
Look as well as feel prototypes are
associated with the sensory measures of products.
|
In case of Houde and Hills concept the
approach for design extends on metaphor, innovation factors, and concern of
users is considered.
|
The feel prototype is related t the innovative
design conditions.
|
The feel prototype is similar to the
experiences and foreshowing in the business.
|
d) Discuss briefly what form role and look and feel
prototype could take when developing a Siri like speech-based interface on a
mobile devise.
Ans. Role and look
and feel prototypes both are very important for the speech-based interface like
Siri. These two-prototype help Siri to understand the requirement of the user
and then provide better solution for the users. Better describing and exploring
new and improve ideas and methods are very mush helpful for the users. Siri
interface must kept all the major information and detail information that
required by the user and on the demand of user by using role prototype better
answer going finding out and with look and feel prototype accurate and better
solution or answer must be search out that provide better information to all
its users. Basically, prototypes are providing better designing and
understanding to interface so they perform in their best position and provide
more facilities to their users. Speech based interface provide many easier in
the life of users and they search and find many queries without touching the
screen and obtain their required material according to their need. The change
in role of internet changes the way of accomplishing the task by professionals.
The role prototypes are related to the involvement of designs and applications
of services. The dominant feature is sensitivity regarding the development and rehabilitation
of products.