The
Aldar properties are working in the Middle East countries as the leading real
estate developers. Right from the start company was paying attention to build
customer equity as asset of the company through improving their satisfaction
level. Customer services and customer relationship management strategies set at
the corporate level of the organization are the encouraging factors for the
company towards success. However still waste management, lack of congruence
with stakeholder, inconsistency with data collection and lack of long term
customer relationships with company are some issues and areas of improvement
that should be resolved through focusing more on marketing and communicating
with customers and stakeholders of the company.