Customer service of emaar malls groups is about the taking care of the requirements as well as needs of the customer. For the customer services Emaar malls group have different strategies as well as supportive policies are encouraging to make their highly perfect services in regards to quality as well as for their services satisfaction delivering to the taste of customers in the professional style that appeals. For the business to enhance the customer’s equity this is the main objective of the customer services with the help of improving the satisfaction level of customer for the new real estate project development that is started by the Emaar malls group.

        The first priority of the Emaar malls group is the satisfaction of the customer. To improve the lifestyle vision and mission statement of the company is the opportunity to fulfill all their dreams. Maintaining the ongoing client relationship customer service is an important part to continue revenue that is the key. At a company behind the scenes many people might be work, primarily it is personnel with customers that interact directly that form perception of customers as a whole of the company. In their customer service to make the improvement with time Emaar malls group are committed toward their responsibilities (Cook, 2008).

        Whenever the Emaar malls group started a new project, firstly they consider the demands of their customer that what type of a buildings, colors, as well as material. Emaar malls group spends large amount of money to fulfil the requirement of the customer as well as their expectation toward the new real estate. By improving the customer’s experiences toward the service offered by the organization, according to the research organization could improve the customer’s equity. As mostly the customers of Emaar malls group are those who like the quality work. The Emaar malls group customer are searching for their comfort, delight, as well as quality.

        They bring every time new technology in their projects. In the construction as well as the residential area security threats as well as is the main focus. That type of things increases the satisfaction level of the customer as well as the loyalty towards the services offered by the Emaar malls group. The Emaar malls group also focus on the promotion of their hotel’s and malls. They always active on the social media and made their apps on mobile. This provide the facility to their customer that they book the hotel from their apps. As well as its vital then to respond the customer quickly (Knapp, 2014).

References of Customer service of Emaar malls group

Alabbar, M. (2015). The future of living.

Cook, S. (2008). Customer Care Excellence: How to Create an Effective Customer Focus. Kogan Page Publishers.

EMAAR MALLS GROUP PJSC. (2014). SALE OF SHARES OFFER IN A PUBLIC SUBSCRIPTION IN THE UAE ONLY.

Knapp, D. (2014). A Guide to Customer Service Skills for the Service Desk Professional. Cengage Learning.