Quality of McDonald food and drinks field

        The key success of any organization includes customer satisfaction. The quality include product based, user based, value based, manufacturing based transcendent. And eight dimensions are present here to determine the quality of the product that are perceived quality, aesthetics, serviceability, durability, conformance, reliability, features and performance.

        Total quality control is the continuous improvement in the quality of the products’ are going to used that ensure the high quality processes to achieve the high quality products.  That include seiri, seition, seiso, seiketsu and shetsuke.

        Complete follow up to determine the quality of the processes and products include planning of quality, control of quality, improvement of quality, determine the customers, determine the actual performance of the product, infrastructure establishment, find out the needs of the customers, compare the actual performance with the standards of product goals, improvement project identification, act on the difference, project team establishment, develop product features that response to need of the customers. To produce the product features, develop the process, team has provided motivation, training and resources for transfer the plans to the operating force, establish the control to hold the gain, stimulated the remedies and diagnose the cause. Organization use different quality standards to ensure the quality of the products and these are ISO 9000, ISO 14000. SIX SIGMAS. another evaluation process that help experts for consulting the design of the products and system are handle three dimensions which are outcome of the deployment, the deployment of the system across the organization and soundness of the system. (ukessays.com 2016)

        Different theories are going to use within the organizations that support the performance and working of the organization and further determine the efficiency of the strategies that re going to implemented within the organization.

        The best practice of the McDonald includes 5 c’s i.e. customer, communication, culture, continued improvement and collaboration. Customers are the main concern of organization because customer relationship make their revenue increase and their production completely depend on the customer relationship. McDonald is going to share information which include in its statistical process to prepare tracking for control, sharing of data completely and plant level sensory programs. It is the responsibility of the organization to build the culture of high standards and bring new changes according to the time requirements. Improve the standards of quality, services and value of the products.

        In work and dedication, continuous improvement always involves. It is not only to build something one time and forget it. Organization have to change itself continuously and fight with complacency. Take challenges to handle the best system possible, taking and maintain the leadership role with great innovation. (Lupo 2007)

References of McDonald food and drinks field

emirates247.com. 2019. 5 major problems that McDonald's is facing. april 1.

GREGORY, LAWRENCE. 2017. McDonald’s Operations Management, 10 Decisions, Productivity. feb 05.

Lupo, Lisa. 2007. [Best Practices] The Quality 'Cs' of McDonald's. june 29. https://www.qualityassurancemag.com/article/-best-practices--the-quality--cs--of-mcdonald-s/.

Ovenden, James. 2019. McDonald's’ Supply Chain Success Shows The Benefits Of Collaboration. https://channels.theinnovationenterprise.com/articles/mcdonalds-supply-chain-success-shows-the-benefits-of-collaboration.

thomas, rachel. 2014. How Digital Technology is Changing McDonald’s Structure, Offer and Customer Relationships. april 17. https://www.business2community.com/digital-marketing/digital-technology-changing-mcdonalds-structure-offer-customer-relationships-0851153.

ukeaasys.com. 2016. Innovation and Technology Strategies of Mcdonalds. 12 5.

ukessays.com. 2016. Quality and Systems Management in McDonalds. 12 5. https://www.ukessays.com/essays/business/quality-and-systems-management-in-mcdonalds-business-essay.php.