According to Schwartzman,
Pinheiro, & Pillay (2015), an organization does have internal as well as
external stakeholders and they both can affect or be affected by the decisions
made by an organization. So, when an organization made any important business
decision, they need to keep stakeholders in mind. In this situation of Plastic
Packaging, there are two major stakeholders. The first major and most important
stakeholder is employees, as they are being affected by this decision. The
other major stakeholders are customers, as John thinks that their decrease in
demand is asking for downsizing, which means that customers as external
stakeholders making an effect on decision making.
References of stakeholders involved in the given situation
Schwartzman, Pinheiro, & Pillay (2015),