When Gardner was working as an
intern in the brokerage firm, he uses the
best sales pitches to grab the attention of the customers. Despite limited work
hours he manages to create contact with different clients. Gardner established
various techniques for making sales calls
more efficient. Gardner started to reach high-value
clients which shows that Gardner possesses
good selling skills. For selling the goods,
it is essential to reach new customers
and to develop a strong relationship with them (Hendry 2012).
Training
Program for Salespeople of Pursuit of Happiness
Training the employees is
important because if the employees do not
have the necessary selling skills than
they cannot sell the product efficiently in the market. In the movie, it can be seen that in the beginning, Gardner does not possess good selling skills. He was
struggling to sell the scanners to its clients. However,
after working as an intern in the organization,
he has developed good selling skills which makes him a successful stockbroker at the end of the movie. The movie shows the
importance of training programs and how it leads to success.
Overcoming
Objections of Pursuit of Happiness
In the movie, Gardner has overcome the challenges through hard work &
dedications. The video shows how an
individual can overcome its problems.
Gardner knows that he has taken the wrong decision which leads to severe
consequences. However, he defeats the obstacles
by improving its skills selling and communication skills. In the movie, it can be
seen that he never allow its problems to come in its way. He never tells its colleagues about the issues he was facing. He only focused on its
goals that he wanted to achieve. For achieving the goals, it is essential to
overcome the challenges and focused on the established goals (Spender 2014).
Telemarketing
of Pursuit of Happiness
The telemarketing is a way through which corporations sell their
products to the people. Today many organizations around the world are using
telemarketing approach for selling their products. To become a good telemarketer, necessary skills are required such
as persuasive skills or excellent
communication skills. In the movie, it
can be seen that Gardner uses various
telemarketing skills to make his selling calls more effective. He did not use the old techniques for enhancing its sales.
He created contacts with high-value
customers which makes him a successful stockbroker in the end (Hendry 2012).
Communication
skills & Creating relationships of Pursuit of Happiness
For
the organizations making a strong relationship with clients is highly significant.
No corporation can become successful without building
a relationship with the customers. When
the connection is established an organization can better understand the
preferences of the customer and can offer better solutions to them. Through involvement, customer loyalty can be achieved which is highly essential for generating profit in the long
run. The communication skills are as crucial
as creating a relationship. Through excellent communication skills, the organization can influence its customers to purchase
its products. In the movie, Gardner’s
communication skills play a crucial role
in making a good relationship with clients.
Sales Manager
and Sales Management of Pursuit of Happiness
The sales manager is the
individual who leads the whole sales team of the organization. The sales
manager is responsible for providing instructions and managing the sales of the
organization. The sales managers offer
training to the sales staff and create a sales
plan for the organization. The sales manager are the key individuals in the sales management team. Without sales managers,
the sales manager
is not possible. In the movie, the
importance of a sales manager is evident
who is managing the sales of the organization. He was the one who recognized
the potential of Gardner and made him the
permanent employee of the corporation.
Risks
faced by Chris Gardner of Pursuit of Happiness
There are several risks which
Chris Gardner faced in getting the Job at Dean Witter. Some of the critical risks are
explained as follows:
He did not know it withers the corporation is going to accept him
as an intern.
He was competing with 20 interns,
and it was a huge risk because it was not
sure whether he would be given a paid
position or not.
His wife was not happy with his
job, but still,
he decides to work as an intern.
He faced various challenges in
becoming a stockbroker like limited work hours.
Importance
of Salespeople in the organization of Pursuit of Happiness
The salespeople have huge significance in the corporation because they
are the one who is directly linked with
revenue generation. If the sales people are not going to generate sales than it
will be impossible for the organization to earn a significant amount of profit. The profitability of the organization
depends on the sales of the organization.
The salespeople create a sales plan, manages the sales and create a strong relationship with the customers. Through
the efforts of the sales people organizations expand and sustain in the long
run.
References of
Pursuit of Happiness
Economist, The, and Jeremy Kourdi. 2015. Business
Strategy: A guide to effective decision-making. PublicAffairs.
Hendry,
Chris. 2012. Human Resource Management. Routledge.
Price,
Alan. 2011. Human Resource Management . Cengage Learning.
Spender,
J.-C. 2014. Business Strategy: Managing Uncertainty, Opportunity, and
Enterprise. OUP Oxford.