Although
PR and CSR are different and they impact a company in different ways, they are
very well-matched. A company may use these terms in diverse ways. PR is the art
of focusing on the customer that the
company is targeting to market the business, involving having cordial relations
with the customer. Effective use of PR increases the satisfaction of a client
and is, therefore, a good business practice. (Clark, 2000)
CSR, on
the other hand, ensures that a company is sustainable by maintaining its
reputation, or in other words, the tactic through which a company maintains its
positive image. If a company is successful in having a good reputation in the
society, it can substantially improve the revenue made by a corporation. CSR is
very important to expand the company in the society as well has to go on with
its business productively. (Saunders, 2012)
While
the two terms PR and CSR might mean the same at certain occasions, the fact
that they are different terms cannot be denied. This paper w9uld deal with the
nuances of the terms and analyse the difference between the terms keeping in
mind the business of the company. When a company clinches to the importance of
CSR, the progress is shared with the world to enlighten them by public
relations. (Hartog & Luciani, 2009)
When CSR
achievements are publicized, companies might not get the result they desired
for. In fact, the effect might be the opposite of that. This is because the
company might be seen as doing nothing more than a PR fix, or just marketing on
that certain issue. This might result in accusation of greenwashing, which is
impelling of environmentalism to hint that the company ensures
environment-friendly procedures. (Frankental, 2001)