In Hard model of SHRM, employees are
considered as any other resource for the business. In terms of hard model, the control
is associated with different aspects such as performance management, performance
systems as well as strict management of individual and their relevant activities
with the ultimate emphasis so that organization’s competitive advantage can be
secured. The hard model asserts that the resources should be managed in a more vigorous
manner.
Workforce needs are identified
and resources are managed accordingly. This theory has a strong focus on
corporate business planning while communication between high and low levels is
minimal. There is little empowerment or delegation with tall organizational
structures and autocratic leadership style. The traditional management’s view
and hard model do belong to each other, and the purpose of hard model is to control
workplace environment by applying strict rules & regulations. The model
emphasizes maximum output through a productive mean by exercising control.
As per the assumption of Soft model,
the organizational performance will increase with time if the employees show
utmost commitment. As per soft model, the commitment of employees can only be
generated when they are developed & trained, when they are trusted for
their work, and when they have autonomous control of things to work in the
organization. This model strongly proposes that employees must be taken as one
of the most critical resources of the organization as they can help to gain competitive
advantage. Each employee should be taken care of and their needs should be met
by giving rewards and recognition. The workforce planning on long term basis
should be the strategic focus with regular as well as strong two-way
communication. When employees are provided with a competitive pay structure, then
they feel empowered, and work well to take their responsibilities. Organizational
structures are flatter with emphasis on a democratic style of leadership (Truss,
Gratton, & Hope-Hailey, 1997)
The theory X by McGregor is the
basis of hard model, along with its economic model and given strategic control.
On the other hand, commitment and consistency, both are key to manage resources,
in other words Theory Y. There is certain distinction between the soft &
hard model as suggested by the researchers, and both are different in terms of
placing emphasis on resource or human resource. Soft Theory Y of McGregor and
HRM, both focuses on the aspect of high commitment work systems, and aim of
this system is to bring self regulated commitment and automatically brings out
response in terms of performance without any other external pressure or control
(Truss, Gratton, & Hope-Hailey, 1997)
Soft HRM exercises flexible and
adaptive methodologies with communication playing a vital role in management. A
potential as well as conducive work environment is the aim of soft model, which
allows human resources to work with efficacy & efficiency. As per the
essence of this model, workers are inspired to do hard work. The hard model
entails managerial control strategies which are consistent with the behavioral
model, Theory X, which exercises control through strict monitoring. This
relates to how the theory emphases on strategic direction, assimilation, and
performance management of the workforce (Research Gate, 1999)
Following are some of the
advantages and disadvantages of both models:
In soft HR, a company looks at
its employees as the most critical and valuable resources. They are treated as
individuals, whose needs are met with required steps.
Soft HRM Advantages on STRATEGIC HUMAN RESOURCE
MANAGEMENT
A business can get help from Soft
HRM to put up a status to be an ‘efficient’ employer. High-quality staff looks
for to offer their recruits miscellaneous and out of the ordinary jobs and a
chance to extend their skills & capabilities. The environment, conditions
as well as salary on proposal are mainly satisfied and it is made sure by the
employer that workers obtain regular instructions and training to polish their
skills and improve endorsement prospects.
This policy can improve
acquaintance and knowledge management within a company.
This approach may also extend a
very resourceful and ingenious workforce.
Soft HRM Disadvantages on STRATEGIC
HUMAN RESOURCE MANAGEMENT
A firm’s expenditures can be
elevated as they require paying out for preparation, so that enthusiasm can be
built and it also lets the workers to encompass the suppleness they entail.
The decision making and choice
can be strenuous, because everyone desires to be regularly consulted; its
consequence can be a failure for business opportunities that can direct to
potential yield for corporation.
In Hard HRM, the employees are considered as a resource by the company,
who can be used to achieve profits as well as efficiency. As compared to soft
HRM, the employees’ needs and wants are not considered important elements.
Hard HRM Advantages on STRATEGIC HUMAN RESOURCE
MANAGEMENT
A company can get benefit from
Hard HRM to become accustomed in size and symphony of their human resource to
meet the needs of their patrons.
The major outcome of Hard HRM
could be the lower expenditure, particularly in aspect of short term. Uses its workers
with inferior skill level.
It permits the managers to get
hold of manage over the workers and to operate operations as they require.
Hard HRM Disadvantages on STRATEGIC
HUMAN RESOURCE MANAGEMENT
The labor income levels can be
high.
The workforce can be less eager
to work by this ‘hard’ technique for service
(Noon, 1994)
(Blyton & Turnbull, 1994)
References on STRATEGIC HUMAN
RESOURCE MANAGEMENT
Blyton, P.,
& Turnbull, P. (1994). Reassessing HRM. Sage Publications.
Hope, V. (1994). HRM and Corporate Cultural
control: the limits to Commitment. Annual Conference of the British Academy
of mangement, lanchaster University.
Legge, K. (1995). HRM: Rhetoric, Reality
and Hidden agendas.
Noon, M. (1994). HRM, A map, model or
theory?
Rao, M. (2016). Hard VS. Soft Leadership. Strategic
Hr Review .
Research Gate. (1999). Soft And Hard Models
of Human Resource Mangement.
Thompson, J. (1967). Organization in
Action. In M. Hill, Organization in Action.
Tichy, N., Devanna, M., & Fombrun, C.
(1984). Strategic HRM. Wiley, NY.
Truss, C. (1997). Soft and Hard Models of
HRM. (L. Gratton, Ed.) Strategic HRM , 134-148.
Truss, C., Gratton, L., & Hope-Hailey,
V. (1997, January). SOFT AND HARD MODELS OF HUMAN RESOURCE MANAGEMENT:A
REAPPRAISAL. Journal of Management Sciences , 54-73.
Vaughan, E. (1994). The trial between sense
and sentiment, A refelcetion of the language of HRM. Journal of General
Management , 20-32.