It
has already been discussed that role of HRM is getting crucial with the passage
of time as business world is getting more dynamic and dealing with intense
competition. So, it is important to look at one example from many that how
companies can achieve success and competitive advantage through HRM policies
and its alignment with their strategic goals. One of the considerable examples
for this fact is FedEx Corporation. The company has been renowned for its great
HR policies and practices, which makes it one of the best places for employees
to work. The company has been able to develop an HR strategy, which not only
helps them in achieving profitability, but productivity as well. Being a
service company, it was important for FedEx to come up with a strategy, which helps
them to become one of the best in their industry. Since its start in 1971, the company
has understood that if they want to stand out in the competition, then they
have to develop a work environment, which is great and flexible for employees,
and helps its employees to understand their roles in achieving company’s
objectives. From its beginning, the company believed in empowering employees
with great HR policy so that employees can play their part in obtaining
organizational success (Verasai, 2016)
FedEx has always believed in a
positive HR policy, which is flexible for the employees and encourages them to
do well. They came up with different programs to make sure their HR policy is
aligned with their strategic goals, and they can reach the level of long term
success by achieving competitive advantages through their great work force. One
of their programs is named as Survey-Feedback-Action Program (SFA). This great
feedback program was started in 1992 so that company can get valuable feedback
from their employees to improve their HR and business policies, and take
relevant critical decision keeping employees views in mind. This program proved
to be a great initiative for them to attain organizational success at all levels.
With the essence of such programs, FedEx is a great example of a successful
company, who based its success on great HR policies and practices (Verasai, 2016). That’s why the company
has been able to achieve good name around the world due to its great HR
practices. One of the evidence is from China; when company was included in the
list top 100 Best HRM Companies in China in 2012. It clearly shows that how HRM
has been the focus of their strategic plan, and they have gained so much by
being a best HR company (FedEx Newsroom, 2012)
A opinion can be made after reviewing
so much information on HRM policies and their role in organizational success
that HRM is one of the most crucial things for an organizations to be
successful. There are certainly many other aspects as well like organization do
have a great business idea or not, do they have enough resources and capital to
keep the business on the right track, and are they capable enough to make
products or services, which are attractive for customers, and keep them satisfied;
all of above mentioned aspects have their own kind of importance, but above
all, HRM practices and policies are the most significant. It is so because
whatever the plan has been set, and whatever the mission and vision of the
company is, they can’t achieve it without the help of people. So, when it comes
to selecting right people for the right job, and makes sure that everyone is
capable enough to fit in organization’s strategic role, and support any company
to achieve that strategic objective. It has been proved that when a company is
good in its HR policies and encourages as well as motivates its employees, then
such company always remains ahead in the competition, because their employees
always understand the core objectives of their company, and work with full
commitment and dedication to achieve those core objectives. As one of the
examples is given from such companies is the example of FedEx Corporations, who
has been enjoying success because of its great HRM policies and practices since
its beginning.
References of Organizational Success through HRM
Bagga, Teena, and Sanjay Srivastava. 2014.
"SHRM: alignment of HR function with business strategy." Strategic
HR Review 13 (4/5).
FedEx Newsroom. 2012. FedEx Recognized as One of
100 Best Human Resource Management Companies in China. Accessed December
18, 2018. FedEx Recognized as One of 100 Best Human Resource Management
Companies in China.
Martin. 2014. How HR Strategy Can Help You Gain a
Competitive Advantage. Accessed December 18, 2018.
https://www.cleverism.com/hr-strategy-competitive-advantage/.
Storey, John. 2007. Human Resource Management: A
Critical Text. illustrated Edition. Cengage Learning EMEA.
Verasai, Anna. 2016. Implementing Best HR Practices
makes FedEx a Great Place to Work. Accessed December 18, 2018.
https://www.thehrdigest.com/implementing-best-hr-practices-makes-fedex-great-place-work/.