The companies may have to face so
many issues when they are discovered violating the business and moral ethics,
which their obligation to follow. If a company gets a bad reputation in the
eyes of customers and investors, then it can be so damaging for them in
different ways. This is what happened with Volkswagen, when they were found
guilty of emission test scandal. The company sales went down, and they have to
recall their vehicles all around the world. Moreover, their shares and sales
went so low for the first time in their history, and things were absolutely
devastating for them. This was the time for the company to get out of this trouble
and look forward to regain its reputation and market value. It was certainly a
big challenge to overcome. But they dealt with it by applying a proper
strategy, where they settled the financial cases and paid fines, and recalled
their vehicles. It helped them to gain space in 217, when their sales again
started to experience growth (Boudette 2018)
The company reviewed its overall
strategy so that they can get back on track with the sales and profits as high
as they were able to achieve in the past. The company made some structural
changes along with altering their decision making processes, which focused on
rebuilding the brand image and regain its position in the market. This scandal
was a wakeup call for the company to stand up and look for every other issue to
resolve, and get the direction back on track. They worked with great focus to
cut costs in every possible manner. Moreover, the company adopted a
decentralized approach in their management and allowed everyone to take part in
this recovery period so that company can be made number one once again. The leadership
processes for the company were renewed and reshaped, and company focused on its
premier brands to regain the trust of shareholders and customers (McGee 2018)
References of Volkswagen Cheated
Boudette, Neal E. 2018. Volkswagen Sales in U.S.
Rebound After Diesel Scandal. Accessed December 1, 2018.
https://www.nytimes.com/2017/11/01/business/volkswagen-sales-diesel.html.
McGee, Patrick. 2018. What went so right with
Volkswagen’s restructuring? Accessed December 1, 2018.
https://www.ft.com/content/a12ec7e2-fa01-11e7-9b32-d7d59aace167.