In supply chain management, the
supplier development is considered to be extremely critical so that a world
class and successful supply chain is achieved. The criticality of suppliers in
the process of supply chain management itself asks for supplier development
process to be initiated so that suppliers are able to become world class
suppliers, and they can gain capabilities to support supply chain management
system at the highest level (Ericksen, 2016). To define the process of supplier
development, it is important to define the supplier development itself. The
term has been used for many decades in the supply chain management, and many
researchers have given various definitions. One definition was given in 1993 by
Watts and Hahn, which stated that “A
long-term cooperative effort between a buying firm and its suppliers to upgrade
the suppliers’ technical, quality, delivery, and cost capabilities and to
foster ongoing improvement.” (Mohanty, Gahan and Choudhury, 2014).
As mentioned above that various
definitions have been given to supplier development and one of the definitions
stated as “activity that a buyer
undertakes to improve a supplier's performance and/or capabilities to meet the
buyer's short - and/or long-term supply need.” (Wisner, Tan and Leong, 2018). It is also
important to understand that supplier development programmes can be of two
kinds, one they can be process oriented, which means they are done to achieve
certain process with better efficiency, or they can be result oriented, where
overall purpose is to develop suppliers so that better results can be obtained
by the supply chain management (Lysons and Farrington, 2010). After looking at
the supplier development programme initiated by Nissan, it can be said that it
was mix of both strategies, like they wanted to improve their design process in
UK, so that they can get better results in terms of getting better designs for
their product to meet customers’ demands (Taylor, Taylor and Brunt, 2001).
Supplier Development and Required Organizational Structures
It is important for every
organization to understand that they need certain organizational structures
before implanting any kind of supplier development programmes. If organizational
structures do not have required elements in its structure, then it is quite difficult
to implement any organizational structure, and things can go totally wrong. The
overall structure of an organization performs different functions, and these
functions can improve its productivity and efficiency. The organizational structure
should have the ability to support overall supplier development process (Hanks, n.d). The Cogent initiative
taken by the Nissan was a good one, but it was important for the management to
create a suitable environment through their leadership, which facilitates
Cogent on all levels, and no issues are faced in this regard. When employees
get support from their management, they feel more valued, motivated and work
harder for the given tasks. So, this is how Nissan was able to integrate their “Cogent”
programme by creating a suitable management and organizational environment (Erridge, Fee and McIlroy, 2001)
Another important part of any
organizational structure is its communication. It is important to have a better
communication process so that ideas and any changes with any programme are
communicated with clarity. If employees, suppliers and all stakeholders would
not be able to understand the purpose of a supplier development programme, then
it’s true meaning cannot be passed on. The communication process needs to be accurate
so that message is clearly shared with each other and all stakeholders can
remain on the same page. Any lack of communication is deadly for any programme
to be successful (Lambert, 2008). When Nissan Cogent programme is
reviewed closely, it was evident that Nissan had better communication with its
network of suppliers. Both were on the same page to have same meaning and understanding
of ideas and concepts being applied in Cogent, and they were responding well to
each other. This better communication between suppliers and Nissan helped them
to understand the desires of their customers, and work together to achieve
their supply chain performance goals (Nissan Cogent YouTube Video, 2013)
The other important element of an
organizational structure is that they have group of people, who have different
kinds of skills, and they collaborate those skills, and work together so that
they can be able to achieve a common objective. An organization has different
departments and all departments perform different kind of functions, but it is
important to understand that all their functions are for achieving a common
business goal. The good thing for Nissan was that they have a good cross
functional group of people to work together so that they can achieve their
targets related to cogent programme. Their marketing, sales, R&D &
manufacturing departments should good collaboration to achieve the better
supply chain management (Rapra Technology, 1999). One more crucial
part in the organization is cooperation and development with their suppliers to
achieve high end performance in their supply chain. If things are going well
and suppliers are getting good support from their manufacturers, then they both
can develop a great supply chain management process with desired outcomes (Jürgens, 2013). Nissan had great
level of cooperation and development with their network of suppliers, which
helped them to integrate cogent programme (Nissan Cogent YouTube Video, 2013)
Linking Theory with Practice of Supplier Development
A cogent programme was initiated
by Nissan, which was their co-development programme for their suppliers, and it
had various objectives to achieve. The first objective was to enhance the
design performance as well as cooperation with their suppliers along with
Cranfield University. The other purpose was to make sure that their cycle time is
reduced as much as possible and they are also able to make designs, which are
more attractive for their customers. They also wanted to mitigate any kind of communication
gaps with their suppliers network so that they all work together to achieve the
goals set by the cogent programme (Nissan Cogent YouTube Video, 2013). Looking at
different suppliers development concepts and theories, it was evident that suppliers
network was bit reluctant to communicate on various issues with the Nissan
management. The co-development process adopted by the cogent programme was
based on different process, perceptions, targets as well as enhancing their
design and come up with better performance in the supply chain management,
which is part of any supply chain management process.
Conclusion of Supplier Development
After reviewing Nissan’s Cogent
Programme and looking at it with practical theories and concepts related to
supplier development, it can be said that programme had the capability to be
successful, as it had required ingredients, but they needed to makes sure that
everything is in place in their strategy. The company was able to develop good cooperation
and development with their suppliers, which helped the programme to excel at
good speed, and come up with desired results, which were expected by the cogent
programme.
References of Supplier Development
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A., Fee, R. and McIlroy, J. (2001) Best Practice Procurement: Public and
Private Sector Perspectives, illustrated Edition edition, Gower
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U. (2013) New Product Development and Production Networks: Global
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D.M. (2008) Supply Chain Management: Processes, Partnerships, Performance,
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