Clark (2017) describes value
chain as the uniqueness attributed to the operation of a certain business in an
organization. This uniqueness enables
the company to undertake certain activities which are linked to the competitiveness
of the organization. The value chain
enables airlines to be unique in service offering; hence many customers depend
on them for business and leisure activities.
Formulation of a value chain takes into consideration the objectives of
the business as well as the long-term goal of the airline. The value chain I propose for this airline
will incorporate the mutual association of organizational strategies, business
and information strategies. The value
will be created through association of these attribute for the benefit of the
customers. Primary activities such as the inbound logistics, operations,
outbound logistics services and sales and marketing will be done with the
consumer in mind so as to convey the maximum benefit possible. These primary activities will be jerked by
support services to ensure product delivery is timely and of expected quality.
These include the provision of an appropriate technology to synchronize daily
operations with the expectations, planned procurement process, selection of the
right personnel to fit in human resource management and provision of
infrastructure to enable the smooth running of the operations.
The airline will provide for
online booking of tickets and notifications to the customers of their processes
tickets. Customer will be able to select their seats remotely at any time of
the day. The customers will be notified of any changes that occur during the
flight or a reminder of their flight schedules. Customer data will be
centralized to enable ease of retrieval in case of repeat travel.
References of Airline Fleet Planning
[1]
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P. Clark, Buying the
big jets: fleet planning for airlines. Routledge, 2017.
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[2]
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M. Rosskopf, S.
Lehner and V. Gollnick , "Economic–environmental trade-offs in long-term
airline fleet planning," Journal of Air Transport Management, pp.
34, pp.109-115., 2014.
|
[3]
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L. J. L. A. G. M. L.
F. Timothy, "Airline Planning and Schedule," in Quantative
Problem Solving Methods in the Airline Industry, Springer, 2012, pp.
462-654.
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[4]
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G. David ,
"Airline Business Models and Networks: Regulation, Competition
and," Review of Network Economics ·, January 2006.
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[5]
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D. Kindström,
"Towards a service-based business model–Key aspects for future
competitive advantage," European management journal, pp. 28(6),
pp.479-490., 2010.
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