Hi all. I have attached scoring and debriefing information for our final self-assessment. What do you think cultural intelligence has to do with your success or failure in personal and work negotiations? Have you had an employer that assessed your CI or any other personality assessment? If so, what happened to the information? Did you get feedback? What value do you think the assessments that we conducted in this class are worth? Other semester-ending thoughts?

Answer Here:

CQ-Strategy - 6

CQ-Cognitive - 7

CQ-Motivational – 6.5

CQ-Behavioral – 5.5

        Cultural intelligence or CI is quite significant when it comes to both personal negotiations and work-related negotiations. The success rate highly depends on it when there are members in the group belonging to different cultures. I was satiated with the scores that I got as all the dimensions had sufficient scores except for the behavioral which I now know needs more attention. I have carried out various tests by volunteering for work in various companies without a cost and it helped me in all the dimensions except for behavioral as I didn’t have that much of an experience interacting with others. Additionally, I have to yet to receive any feedback as I haven’t had an employer or manager assess my personality. Though, I did get the comments that my interaction needed improvement and that is what I aim to do. The knowledge that I got in class along with scales help me in doing a better practical work. I need to interact and get diverse experience for the improvement of my behavioral dimension.

Four Dimensions scores:

CQ-Strategy or "metacognitive" : 6

CQ-Knowledge or "knowledge" : 4

CQ-Drive or "drive" : 7

CQ-Action or "action" : 5.6

Overall CQ score: 5.65

        Overall, I was pretty satisfied with my scores. My lowest score was in the knowledge category since I don’t think I can quantify exactly how much I know about the rules and cultural values of hundreds of different cultures. The questions in that section were too broad for my understanding. I can assert my high scores in the Strategy and Drive section to my upbringing in a Military family. Growing up, our family moved every 2-3 years due to the nature of my dad's job. As a result I have had to be conscious of how I interact with people from varied cultures living in different parts of the world. I seek to gain more knowledge of various cultures and enjoy interacting with people from all over the globe. I continued to experience this when I moved to America from India at age 17 and enjoy living in a country with people of varied ethnicities.

        Cultural Intelligence can be applied to company culture's as well, not just in the traditional sense of culture. I recently interviewed with Amazon and their entire interviewing process is based around an Amazon "culture fit". They asked me a lot of behavioral questions surrounding their 14 leadership principles that defines Amazonian culture. Amazon as a company is highly dedicated to customer service and is at the forefront of innovation. They asked me to give examples of how I have handled difficult customers in the past and how I have improved processes to give them a feel for a cultural fit within Amazon. I strongly believe that more employers need to give more value and focus to Organizational culture fit when interviewing job applicants. I did receive feedback at the end of the interview on how my answers aligned with their culture at Amazon.

        This scale as well the SINS scales that we have used in class has been really helpful in putting the theory that we learn in class into a better practical perspective. It has made me realize how my personality type and values play into my choice of negotiation tactics. I have also learnt about areas that I can improve based on my knowledge in different aspects of cultural intelligence. I do believe that I can be a better negotiator if I can develop a thorough understanding of different cultures and their norms. This can also help me perform more effectively in workplace situations that require adaptability to cultural diversity.

Replay Here:

        It is true that Cultural Intelligence or CI is very important when it comes to either personal communication or business related work. In big corporations, there is a diversity of cultures and ethnicities which sometimes makes it difficult to work effectively with them because collaboration and communication both are necessary among employees. I also agree that as far as negotiation is concerned, a personality with broader cultural tactics and skills is effective. In various situations at the workplace, knowing different cultural values can help in efficient collaboration and producing well results for the corporation as a whole.

CQ-Strategy - 6.5

CQ-Cognitive - 3.83

CQ-Motivational - 4.4

CQ-Behavioral - 6

        I'm from Puerto Rico but have spent more time living in Florida (Miami, Orlando) and Texas (San Antonio, Dallas). I'm very observant of other people's culture just because I'm fascinated by the large world we live in, but I haven't really ventured this globe beyond Puerto Rico and the Dominican Republic. I would like to, though.

Replay Here:

        I agree that for interacting with people from different cultures, it is important to spend some time with them, interact with various people from the same community and understand just how they have adapted to their cultural values. Living in a specific region captures the person and doesn’t allow that individual to get enough experience about diverse cultures. It doesn’t mean that visiting other countries or regions is necessary because there are different cultural communities also present in a specific region. Interacting with their members can also offer a lot of knowledge about how the culture works. Though, visiting different countries can expand the magnitude.