Nowadays the influencers play a
very important role, and at the same time their recognition is fast growing
(Scoble & Israel, 2006) due to them offering synthesized information in
various forms and functionality (Akritidis, Katsaros & Bozanis, 2011). The
main factors defining the consumer’s propensity of being influenced by a
specific influencer are highly dependent on the right information, at the right
time, on the right place and from the right person (Wu, 2012). The influencers
withstand a special part in the virtual community - they spread information via
various social media channels, such as blogs and social networks; they share
stories and pictures; they relate to their experiences; they express different
opinions about numerous subjects, services and products; they are an
illustration of the particularly important phenomenon of influencing
(Alsulaiman, Forbes, Dean & Cohen, 2015; Alhidari, Iyer & Paswan,
2015).
Contrasting the celebrities who
are usually public figures with vast amount of flowers and fans, influencers
are creating advertorials on social media or on blogs. Sometimes they receive
payment in exchange for writing or promoting products and/or services. Bloggers
have an audience that is interested in specific topics for discussions, and the
popularity of online blogs is not unrecognized by the marketers- after all 77%
of all internet users read blogs (McGrail, 2013). Accordingly, marketers have
started using bloggers as endorsers, as they may be perceived as more credible
than celebrities (Mendoza, 2010). Hence, the connections forged by the internet
mean that brands wanting to be perceived as authentic will turn their marketing
efforts towards seeding information or products with influencers, relying on
their ability to provide the consumers with the feeling of “people like me”
(Solis, 2016, p.1) - cited as the highest form of influence by the consumers
themselves (cf. Nielsen, 2016). This means that brands have to carefully look
for influencers who generate genuine interest, and these influencers can differ
from the traditional celebrities and paid endorsements.