Best Email Example

Dear Mr. Gustav Schmidt,

This is regard to the order no. 004268, which you placed with Fashion2Wear on 8^th March 2019.

We are extremely regret that the order you placed will not be delivered on 5^th April 2019 because of a color problem in our stock. As you know that quality of product is always been our first priority that cannot be compromised. To provide you with the best quality of product according to you order we need more time, as the order will be ready on 13 May 2019.

To compensate for this inconvenience, we decided to offer you 25% discount on this order that would be deducted on next invoice.

 You are our most respectable and valuable customers, we are inviting you and all of your staff at “Runners” to participate in “DK Fitness Fair” to be held from August 5 to August 7, 2019.

We will be looking forward to you! The tickets for fair are attacked with mail.

Once again we are sincerely apologize for the inconvenience in your order. We hope you understand, we will appreciate you support in this case.

Thank you