Caterpillar
Inc is a company with an American fortune which is responsible for the designs,
engineers, sells different machineries and engines, final products as well as
gives insurance to the different customers through a worldwide network. This is
one of the largest company that constructs different equipment. At the start of
this year 2018, caterpillar is a company that was ranked as 65 on the fortune
list of 500 in number and was also ranked as 238th on the list of
Global fortune. This is the company that was came into the market in a year
1925 and got merged with Holt Manufacturing Company as well as Best Tractor
Company. Then after few years in 1986 this company was reorganized and made its
name in the market as Caterpillar Inc. this company’s headquarters are located
in Deerfield.
Along
with the making and delivering of machinery parts it also license and markets a
huge line of the clothing and boots of work wear under its company name. The
machinery of this company is recognized from its name and have a logo of “CAT”.
Work Place of
Caterpillar Co
Caterpillar
is a manufacturer company which is making different heavy equipment and engines
as well. Along with the manufacturing this company also offers other services
like insurance and financing to their customers. Maintenance of the products is
also another service which is being given by this company to their customers.
Number of different people can also get training from this company and get
themselves skilled. Workplace of this company is in Illinois while it offers
all the services in worldwide. One can avail their products in any country at
any place wherever they want to. This company has grown and become the world’s
most leading company which is manufacturing different machinery.
Culture:
Centralize:
Educated or Not
of
Caterpillar Co
This
company is very well aware that how to deal with the customers. All the staff
members are educated and well trained who have all the basic as well as
technical knowledge regarding their work. They provide the best value to their
customers. All the machinery and products being manufactured from their company
are long lasting in use and satisfies the customers as well. Through the effort
of their team this company is growing effortlessly and making a very good
reputation in the market as well as in the customers. Their staff deals in a
very good and appropriate way to the customers and all this is just because of
the education and skills. They don’t prefer staff who is not educated enough.
Communication of Caterpillar Co
Starting
from the products towards the communication style, Caterpillar Inc is a company
satisfies all of their customers. Caterpillar have number of different methods
through which they communicate to their customers and make them satisfied:
·
They have strong writing and skills in
management through which they write emails and reply their customers on social
medias or online orders.
·
They know how where and when things need
to be said to make their customers satisfied.
·
They are very well aware that how complicated
things can be solved and how to make difficult tasks easy.
Culture
of Caterpillar Co
The culture at
Caterpillar Co is very dynamic and inclusive as what the company’s website
claims. This is seen into action by the working environment and friendly
culture at the company. The culture is not something that is written down or
handed over to the employees but the diversity is so much welcomed that it is
contributed by the employees. Caterpillar hires the best people out there that
fall within their operational and core values. The culture is influenced by the
high standards of integrity, excellence and most importantly teamwork. The
culture focuses on commitment and sustainability so the economic cycle of the
company is not disturbed. Caterpillar co takes pride in building a culture that
is based on individuals to achieve the best out of them. The company wants the
employees to work in the best of their abilities and in return they reward them
to keep them motivated. The culture at Caterpillar co is certainly a key reason
why individuals there are motivated for the company to become a global leader.
The culture allows the individual to grow which eventually helps the company to
grow and position itself as global success.
Centralization of Caterpillar Co
Caterpillar has gone
through different stages and evolved as a brand. It takes pride in empowering
the employees but the corporate structure is very much centralized and this is
to ensure high quality to maintain the standards set by the company. The
company has a core policy for ensuring implantation of the mission and vision
standards of the company and it doesn’t compromise on the uniformity around the
globe. The reason why CAT products globally resonates the same quality is due
to the centralized approach. There is a difference when it comes to the
dictatorial style and centralized approach for management. The style at
Caterpillar Co is certainly not dictatorial as at the heart of the company’s
policy employees are valued and policies are empathetic towards the work force.
The chain of command in the organization follows the hierarchy. As there are
standards in place the process is refined. Employees feedback is given
importance and any changes may be made. The main concern is maintaining the
uniformity for the brand image and value of the company. The Centralization at
the Caterpillar co is not fully incorporated but it follows a hybrid model that
allows it to maneuver and grow maintaining a homogenous workplace culture. (Caterpillar.com, 2018)
Reference
of
Caterpillar Co
Caterpillar.com. (2018). Catterpillar. Retrieved from
https://www.caterpillar.com/