On 15th May 1973 Oman
Chamber of Commerce and Industry (OCCI) was established as an organization of public
service that aspire in protecting, representing, regulating industrial and commercial
interests in dissimilar fields. The OCCI has its branches at a variety of
governorates and headquartered in Muscat, it has its own self-governing
juristic individuality. The OCCI is the private
sector representative in international and local actions and in all interest decision
for the keen and sector on raising the private sector by means of the available
potentials and resources (John Pisapia & Coukos-Semmel, 2005). There are also
about 4 departments: Administrative and financial affairs department- Customer
service department-Public and relations department- department of Information
technology. In this report there would
be the discussion about the seven structures and systems, vMEME theory, Leadership
Value Systems, competitors, organization’s continued growth, success and
challenges and problems in the organization.
Application of theory Chamber
of Oman Organizational Systems and Structures
1.
Having considered the theory, research and science, characteristics of
organizations identify and assess:
a. Seven
Structures and Systems
OCCI Company’s seven areas
in the McKinsey model and vMEME theory are actually divided into ‘hard’ and
‘soft’ areas. Systems, structure, and strategy are the hard areas which are
quite easy to manage and identify compared to the elements which are soft (Jurevicius,
2013).
Systems are basically the company’s activities and
procedures which help in revealing decision making processes and daily
activities of the business. In terms of a company, systems make up the area
which play an important role in determining the processes of a business and it
must be the focus of managers when there is a change in the organization.
Structure illustrates the organization of units and business
divisions. Additionally, it holds the responsibility of accountability.
Considering a firm, structure is actually the organization chart. When it comes
to a framework of the vMEME theory, this element can be changed easily.
Strategy is in other words structured by an organization for
achieving a competitive advantage that is sustained and full in the competitive
market. Generally, an attractive strategy is the one that is best suited for
long-terms and articulated for helping in the achievement of a competitive
advantage. It is also backed up by strong values. When it is analyzed
separately alone, it is difficult to analyze if the alignment is fine with
other elements as well. Not looking at the OCCI Company is actually the key
element in the vMEME theory for finding systems, structure, and strategy which
are great and its alignment with other elements. A strategy that is short-term
might become productive if it is aligned with other factors as well (Ccl.org,
2013).
Skills are actually the capabilities of employees of a firm. Competences
and abilities are also included. When an organizational modification is taking
place, a common question arises just what type of skills are needed for the
reinforcement of new structures.
Staff factor is basically related with the type, number, recruitment,
rewarding, motivation, and training of employees in OCCI Company.
Style is related with the management of company by the interaction of
top managers, their symbolic values, and their actions. To simply put it, it is
clearly the management style of leaders of the company.
Shared Values form the foundation of 7s model of
McKinsey and vMEME theory. They are the standards and norms that guide the
behavior and action of employees. Therefore, they are the OCCI Company’s base.
b. Leadership
Value Systems and Structures
Considering cultural members, shared ideals,
beliefs, and values are very important about what is undesirable and desirable.
Attitudes and behaviors of individuals impact values and become guidelines in
almost all conditions. Energy is released by values because people are
motivated (Strategy-business.com, 2014).
Integrity and Ethics of Chamber of Oman Organizational Systems and
Structures Theory
In other words, the duo of rules or
principles of ethics and integrity interpret into conducting the accurate thing
in a responsible, fair, and honest way. The development of the whole company on
the basis of integrity and honesty requires a long time for building powerful
relationships with customers, stakeholders, and employees.
Innovation of Chamber of Oman
Organizational Systems and Structures Theory
“Innovation and not imitation” is the
principle of OCCI Company for being far away from in an advance way from their
competitors. This is quite important when a firm needs to develops new services
and introduce them for its consumers.
Drive of Chamber of Oman Organizational Systems and
Structures Theory
Constant improvement can be achieved when the
person is not being satisfied. This is one of the main principles of the OCCI
Company for making a dynamic platform for their workers. It helps in exploring
their skills along with the enhancement of abilities of the employees.
Analyze differences to competitors of
Chamber of Oman Organizational Systems and Structures Theory
Some
of the local competitors of the company are following:
·
Oman Chamber of Commerce &
Industry / غرفة عمان للتجارة والصناع
·
Oman Chamber of Commerce &
Industy Rusayl
·
Chamber of Commerce and Industry of Oman Nizwa
The
international competitors of the company are following:
·
Meadowlands Regional Chamber of Commerce
·
Rutherford Chamber of Commerce
·
Statewide Hispanic Chamber of Commerce of NJ
·
Nutley Chamber of Commerce
·
Greater Paterson Chamber of Commerce
The local competitors
of the company are more likely to have an impact on the business of the OCCI as
compare with any other international competitors. The organizational and
leadership strature of the local companies like Oman Chamber
of Commerce & Industry / غرفة عمان للتجارة والصناع is also quite
similar to the OCCI. The OCCI is also older player in the market as compare
with the competitors. The OCCI is the
primarily the representative of the private sector in the industry while some
of the competitors are working under the provisional and federal government of
the Oman country (Wang, 2017).
Differences positive differentiation
or negative traits of organization
The
positive differentiation of the competitors of the company is that OCCI is more
experienced in the market and compare with the local competitors. On the other
side the international competitors of the company now have a lot of impact on
the business of OCCI. The negative traits of the company is that the it is
likely to suffer from political and business reforms in the industry more than
the competitors who are working under governmental sector. In the global level the OCCI Company is not
said to be very competitive as compare with other international companies Rutherford
Chamber of Commerce and Meadowlands Regional Chamber of Commerce (Generali.com,
2018).
Analysis
of Chamber of Oman
Organizational Systems and Structures Theory
2.
Now that you understand your organizations structure considers your
organizations sector. Critically analyze:
a. How has your sector evolved?
The
OCCI Company is working in the private sector of the Muscat. The OCCI Company
have to transform and evolve the part of the organizational structure keeping
pace with all of the competitors of the company in the local and international
market or in order to adjust to new
market technologies or trends. Things in the organization for example the restructuring,
mergers, process enhancements, technological developments, changing demands of
the customer and new lines of the product are quite widespread in today's environments
of the business. In case the company
recall, all of the changes can be qualified to external environment of an organization's
and also internal environment of the OCCI Company. All of the evolution of the
company also focuses on all of the changes that take place in a internal as
well as external environment of the company, regarding the strategic, structural, process and people changes in the company (Goldberg, 2013).
b. Differ to competitors (local or global?)
The
overall culture, structure, environment and the OCCI company sector is quite diverse
from all of the other companies in the market. First of all the competitors in
the market are not all working in the private sector like OCCI, some of them
have affliction with the government, for example Oman Chamber of Commerce
& Industy Rusayl is working with the government of Oman all of the sectors
of the company is under the governmental control, this company also not able to
make decisions about the organizational structure. Other than the local
building there are also some of the international companies that also
indirectly a competitors for the OCCI. Meadowlands Regional Chamber of
Commerce and Rutherford Chamber of Commerce are said to be one of the
major companies of the Champers of commerce and working well in the
international market. These companies are also independent in their decision
making that also makes them tough competitors of the OCCI (John Pisapia
& Coukos-Semmel, 2005).
Differences positive points of
differentiation or negative traits of organization
The
positive point of the differentiation in case of OCCI is that the company is
much independent in its decision making and also has control over the all of
the operations and functions of the business. It also makes the company less affected
by the political and governmental activities in the country. The other local competitors of the company who
are either public or semi governmental sectors have to follow all of the policies
and regulations of the public sector in order to do their business Oman.
One
negative thing about the organization as compare with the competitors in the
local and international market is that some of the competitors like Oman Chamber
of Commerce & Industy Rusayl prove to be hard competitor for the OCCI
and competitors actions also likely to have a impact on the competitors
environment and trends in the market. The organizational structure of the OCCI
is also affected by the competitors in the local and international market that
also have an impact on the business functions and operations of the company.
3.
Having examined change and transformation critically assess an analyze how to
ensure your organization’s continued growth and success, organizations need to
undertake transformation and growth.
a. Successful Change in the Organization
Developing Political Support
In OCCI the phase of change management in the
organization is frequently unnoticed, it is obvious that the political power is
very important for the OCCI company. The political support is significant for organization
when go-getting for the influence and resources essential to effectively carry
out all of the operations of the company in the future. The governmental supports
are significant when determined to maintain security of the business. It is also comes from reliability, from strong
integrity or expertise. Supports of the government also come from the organization
authority position. In the organization
the employees might have a strong unenthusiastic reaction while discussion
about politics because power frequently is connected with negative purpose, for
instance, abuse, manipulation, or harassment in the organization. On the other
hand, power, like disagreement, be real in human connections and is not for all
time bad (Wang, 2017).
It is quite obvious in case of OCCI that the politics
and power are significantly important to be familiar with and manage during
organizational activities of the change. Change frequently means transfer in control
across the levels functions, management and groups. for the OCCI organization
to be successful, change effort have to employ the holdup key players in the
market, for instance, subject matter experts, senior management and those who
are familiar as have strong integrity and expertise. A mechanism of the company
for make sure placement of power with effort change is to build up a
power-players network that interrelates on each other to guide and support
effort to change in organization.
Managing Transition of Chamber of
Oman Organizational Systems and Structures Theory
The
transition management is also an important factor of change in the OCCI Company
to make the authentic transition from the present state of the organization to
future. In discussion, phase of change typically occurs for the action plans implementation.
The plans in the organizations can comprise an extensive range of activities considered
to put together a change, for instance, modifying and creating most important processes
and structures in the OCCI. All of the changes may involve ongoing training, coaching
and new policies and actions of enforcement. In adding up, effective means of
change have to carry on, with clear, strong, continuing communication regarding
the need for change, change status and organization members solicitation ongoing
contribution to effort of change. Preferably, a variety of measures are incorporated
into plan of the change management that comprises definite objectives, or goals,
that have to be proficient by deadlines, with tasks for objective achieving. Typically
these plans implement exactly as designed. Consequently, as significant as plan
development, is making the continuing modification to the plan with key organization
members, while maintenance of the other associates up-to-date concerning the
changes in the organization (SMITH, 2018).
b. Organization at the Forefront of
Transformation
Transformational
leadership behavior is one of the best leadership styles that the OCCI
organization managers must adopt in order to effectively implement the change. Some
of the actions that must be taken by the leaders in case of change are the
following (John Pisapia & Coukos-Semmel,
2005):
Involve
every layer. The strategic planners in the
organization frequently fail to take into account the frontline and midlevel people
to break an initiative of change. The method to implement the change is infinitely
smoother in case the OCCI people are tap untimely for contribution on issues that
have an effect on their everyday operations in the organization. The leading
edge people be inclined to rich knowledge repositories regarding the possible
glitches may happen, what logistical and technical question require to deal
with, and how the customers of the company might react to the change. In adding
up, their engagement in case of the complex initiative of change, while their
struggle will make accomplishment a continuing challenges to implement the
change in OCCI.
Make
emotional and rational case. The Leaders in the
organization frequently make the case for most important changes on the strategic
business objectives basis for example the OCCI company is willing to enter new
markets or will also grow about 20% each year for next 3 years. these kinds of
goals and aims of the company are fine but they not often emotionally get to
people in an approach that make sure authentic cause commitment. The employees
in the organization being reactive to action calls that connect the hearts of
the people with their minds, and also make them undergo part of something significant.
Engage,
engage, and engage. It is very important for the leaders
to engage the people to the goals of the company, some of the leaders make the blunder
of visualize that if they convey a strong change message once the initiative start,
it also help the people to understand
the people to understand what to be done. Sustained and powerful change in the
organization need stable communication, not just all through the rollout but
following the main plan elements is in position. The more communication kinds engaged,
the more effectual the overall process of change would be done effectively
without any limitations in the
organization.
4.
Every organization faces challenges and problems, which can be driven from
rapid growth or serious decline. Identify and critically assess:
a. The top two or three big issues
your organization is facing
There
are many of the issues that the organization has to face while implementation
of the changes. It is hard to bring the change in the organization unless we have
to spotlight on changing the view. By adopting strategic approach in the
organization to change, accompany in new procedure is very early in the
organization. The Change in the organization has an effect on everyone; it can
be insignificant staff reformation or a merger of the business in the OCCI
organization. The change is said to be a critical component of evolution and growth,
and with management of the organizational change, the company can make possible
an even changeover into new successful business. The resistance is predictable,
but ability of the company to cooperatively overcome will demonstrate character
of the organization. during the change implementation the communication is essential
to set doubts to have a rest, while encourage unwilling team to accept change
with self-assurance. There will unavoidably be obstruction along technique of
change. These are all said to be the parcel and parts of change, but can be predictable
to lend a hand to the company manage the troubles faced on way to the successful
change. it is also likely to defend the business by recognize some common
challenges faced by leaders in the organization, and how to manage them (John Pisapia
& Coukos-Semmel, 2005).
Conflicts of Chamber of Oman Organizational
Systems and Structures Theory
The
Change in the organization can bring to mind emotions like ambiguity and doubts;
I can also make the staff frustrations out on one another. Conflict is said to
be a common unintentional result, so it is the responsibility the leader of the
company to help out the staff overcome impenetrability. Some of the Conflicts can
also disturb the schedule of the organization, so every time possible company has
to interfere and lessen the issues. Be prepared to proactively undertake the
main issue root, and discover a solution that incorporates staff input. A problem will be solved if an active
leader understands the issue and while working according to the change
management of the company. Specifically, patience is very important in keeping
an effective staff management. An issue is significant if it is able to catch
the attention of a manager and the manager must be able to adapt to the change
and ready to use a strategic approach (SMITH, 2018).
Planning
of Chamber of Oman Organizational Systems and Structures Theory
If the planning is not correct, a change will
be almost nothing. Only a systematic procedure is able to derive benefits which
help in adapting to the rapid change. It is also important in making sure that
changes are permanent and not temporary. For instances, if a new system is
being introduced, it is important to compare it against the system that is old
and how essential information will be transferred. In successful planning,
delegation is involved for maximizing the staff’s potential and increasing the
efficiency. If all duties are covered efficiently, an efficient timeline will
be created for a change which will be responsible for unintended consequences
and downtime (Strategy-business.com, 2014).
b. Key actions organization needs for
future sustainable success
Setbacks
of the OCCI Company are inevitable, but the company can also decrease their
impact by recognizing them ahead of they happen. It is also important for the company not to
take back steps while change is occurring. The overall method would not be
infallible, and it’s hard to truthfully anticipate the future of the company. In case something went wrong while
implementation of change it is very important to maintain a optimistic mental
approach, implementing measures to prevent recurrences. If your team
pitches in to help, delay will shorten significantly. Expecting the entire setback
is one thing, but also recognizes the face the challenge in advance will make
sure the company well organized. During challenge surfaces, the company can
charge whether it is one off, or a hazardous outcome that need to reshape
of the overall process of the organizational change in the OCCI organization (Goldberg,
2013).
In
order to make the OCCI organization more sustainable in the future it is very
important for the business of the company to be more responsible towards the
environment and the society. It is obvious that any business that company is
doing is directly and indirectly related with the people in the society and
also has an impact on the environment in which it is doing its business. In the future it is also important for the
company leaders to adopt more sustainable practices for the business to that in
the longer run the business would not create any harm towards the society and
the environment. The OCCI must also need to take part in some social care
activity and conduct some environment friendly seminars to make the people in
the society realize that company care about the society and environment that
eventually have the image of the company more strong and positive in the market (Wang, 2017).
Conclusion
of Chamber of Oman Organizational Systems and Structures Theory
Summing
up the discussion it can be said that in terms of a OCCI company, systems make
up the area which play an important role in determining the processes of a
business and it must be the focus of managers when there is a change in the
organization. OCCI Company is actually the key element in the model of 7s for
finding systems, vMEME theory structure,
and strategy which are great and its alignment with other elements. Attitudes
and behaviors of individuals impact values and become guidelines in almost all
conditions. Energy is released by values because people are motivated. The
development of the whole company on the basis of integrity and honesty requires
a long time for building powerful relationships with customers, stakeholders,
and employees. The OCCI is the primarily the representative of the private
sector in the industry while some of the competitors are working under the
provisional and federal government of the Oman country.
Recommendations
By
analyzing the whole case of OCCI Company it is recommended that Transformational
leadership behavior is one of the best leadership styles that the OCCI
organization managers must adopt in order to effectively implement the change.
The technique to implement the change is infinitely smoother in case the OCCI
people are tap untimely for contribution on issues that have an effect on their
everyday operations in the organization. The employees in the organization
being reactive to action calls that connect the people hearts with their minds,
and also make them undergo part of something significant. The more
communication kinds engaged, the more effectual the overall process of change
would be done effectively without any limitations in the organization. It is
important to be prepared to proactively undertake the main issue root, and
discover a solution that incorporates staff input. Specifically, patience is
very important in keeping an effective staff management.
References
of Chamber of Oman Organizational Systems and Structures Theory
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https://www.ccl.org/blog/5-steps-for-leadership-behavior-change/
Generali.com. (2018, JULY 31). EVOLUTION OF THE
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Goldberg, R. D. (2013, December 13). Successful
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