This paper will provide brief overview regarding the
environment impact of retail facilities in Australia. The retail sector of
Australia contributes significantly in the economy of Australia and provides employment
to lot of individuals. There are many retail organizations which are operating
in Australia and have their facilities. The facility managers today face
various issues in which environment impact of the facility is among the most
common issue. If the retail organization wants to provide best customer
services to their customers and want to sustain in the long run, they have managed
the facility waste appropriately. This paper is going to discuss the
environment impact issue in facilities management and why it is important to
mitigate the environment impact of retail facilities.
In Australia the retail sectors have major contribution in
the country’s economy and consider the second largest sector that provides
employment to the people. It means that the operations of this sector should be
perform in such a way that it would leads to economic growth. The facilities of
different retail organizations are managed by facility managers who are
responsible for facility management. There are many issues that arise in
facilities management in which the most important is to protect the
environment. In recent years the facilities have stated to affect the nearby
environment because the facilities are not being managed properly. Not only the
resources are utilized inefficiently bit also the facilities have start
generating waste in abundance which is causing environment pollution [1].
The main reason for increase in environment impact are the
operations of the facilities. The operations are not being performed accurately
which leads to various environment concerns. Many retail facilities of the
corporation require huge amount of energy and the waste that is generated on
facilities is not dispose of effectively which should be a matter of concern
for the facility managers. In order to manage the facility appropriately it is
important to control the impact of the operations of the facility on the
environment so that not only the environment can be protected but also through
effective utilization of resources the organization can reduce its costs [2].
It is important to manage the facility I such a way that it
does not harm the environment and utilize the resources I such a way that the
cost of the organization would not increase. It means that sustainability of
the facility has become a major concern for the facility managers. The
customers in recent years have become quite aware about the environment protection
and corporate social responsibilities. Which means that if organization is not
going to focus on environment protection then it won’t be able to generate
enough sales which means that sustaining in long run will become quite
difficult for the corporations. Therefore if Retail corporation in Australia
wants to generate significant profits they will have to manage their facilities
I such way that they won’t have any impact on environment [2].
The environment impact issue of the facilities are analyzed
critically to know their impact on the organization performance, health and
environment. Through analyzing the issue related to facilities management from
various angles not only provides the significance of the issue but also allow
organizations to think why the solution of the problem is necessary and helps
them to improve the performance, profitability and efficiency. The impact of
the issue on health, environment & Organization stability is explained as
follows:
Health of Facilities Management
If the Australian retail facilities operations are not going
to manage accurately and are not going to dispose of their waste efficiently
than it can have impact on the health of the employees who are responsible for
disposing off waste but also for the people who live near the facilities. When
the level of pollution increase it has significant impact on the health of
living beings that live in that region. It means that the retail facilities
would have to focus on their waste manage to reduce pollution. In short it can
be said that the increase in the level of pollution have great impact on health
[1].
In the facilities the safety of the employees is important
and the employees who manage the waste should get awareness about their
protection & safety. While handling waste the employees should wear gloves
and the waste should be in packed in proper bags so that it can be disposes off
effectively. The facilities should also kept clean so that the customers who
come in the facilities won’t face any inconvenience r health issues. The retail
facilities hygiene factor play significant role and directly related with waste
reduction and cleanliness approaches. The food items such as vegetable and meat
should be displayed in clean and hygienic environment so that customers won’t
face any health problems. If the corporation is going to follow clean &
green approach than health issues will not arise [3].
Environment of Facilities
Management
The operations of the retail have significant impact on the
environment. It is important that operations are performed in such a way that
it won’t generate much pollution. In managing the facilities waste management
is major part that should be done accurately. Today many retail corporations
unable to dispose off waste effectively which is increasing the environmental
issues. Protecting the environment t is
important for the business because through this it can provide maximum benefit
to the society and can fulfill its social responsibility. Today the businesses are becoming sustainable
and implementing such alternatives which improve environment protection. For
this significant amount of investment is required along with training &
development of the employees [4].
For managing the facilities efficiently, it is important that
the individuals who are responsible for facility management are experienced and
have necessary abilities to perform various operations accurately. Sometimes
the organization recruit such employees how does not have the required skills
which cause problem for the organization in future. The corporation should hire
such individuals who have necessary knowledge of facility management in the
environment protection perspective.
The environment protection policies of the retail
organizations are directly related with their stability and sustainability in
the long run. The facility managers are not going to focus on environment
protection than it means that not only the costs of the corporation will
increase but also the corporation reputation will starts decreasing rapidly.
Moreover in recent years the government have made such regulations which allow
the corporations to follow the rules related to environment protection. Therefore,
it is a major challenge for the facility managers to manage facility in a
cleaner and greener way [5].
In recent years the customer awareness regarding environment
protection has increased significantly and they only want to purchase from such
corporation which have taken environment protection initiatives. The
organizations who does not perform corporate social responsibilities will
unable to generate god reputation and over the period their sales starts
decreasing. The reputation of the
organization increases when the organization protects the environment. Such
corporation stays in the spotlight and able to generate who amount of sales. In
short it can be said that the corporation have to include environment
protection strategies in managing the facilities so that customers can get best
experience when the visit the retail centers [1].
The facility management can be improved by building strong
strategies and their implementation. The first thing that organization should
do it to develop a facility management plan in which environment protection
policy should be included. A strategy should be formulated in which the
operations and performance of the employees should be improved. When the
operation will be improved the organization will be able to manage the facility
more efficiently. The main problem today in facility management is its impact
on the environment and it can be reduced by improving the practices of facility
management [6].
The employees of Australian retail organization should focus
on the needs and preferences of the customers so that high quality customer
services should be provided. The customers will be satisfied when the waste of
the organization is going to be managed accurately. In retail corporation hygiene
and cleanliness matters a lot which is linked with waste management. If the corporation
is going to dispose of the waste efficiently than not only it will able to keep
the facility clean but will also able to clean its environment.
Another solution of the problem is to get ISO standard which
are related to environment protection. When the organization get certified it
follow the rules and regulations which leads to success of the organization.
The training and development of the employees can improve the facility
management as well. For managing the facilities, the employees require
necessary experience and qualification. However, the organization do hire such
individuals who are not expert in facility management which leads to so many
problems therefor training of the employees can increase the skills and
knowledge of individuals which would be beneficial for the corporation in the
long run. Corporation can manage its facilities effectively by taking the help
of technology as well.
Today there are several technologies available in the market
which not only improve the efficiency of the organization but also allow organization
to utilise their resources efficiently, reduce waste and manage their operation
more effectively. The examples of such technologies are inventory management
software and data related applications which does not require much energy and
provide solution to so many issues. The facility management can also be
enhanced by implementing such methods [6].
Conclusion of Facilities
Management
If all
the above discussion is summarized than it is evident that the main reason for
increase in environment impact are the operations of the facilities. The
operations are not being performed accurately which leads to various
environment concerns. Many retail facilities of the corporation require huge
amount of energy and the waste that is generated on facilities is not dispose
of effectively which should be a matter of concern for the facility managers.
In order to manage the facility appropriately it is important to control the
impact of the operations of the facility on the environment so that not only
the environment can be protected but also through effective utilization of
resources the organization can reduce its costs.
The customers in recent years have become quite aware about
the environment protection and corporate social responsibilities. Which means
that if organization is not going to focus on environment protection then it
won’t be able to generate enough sales which means that sustaining in long run
will become quite difficult for the corporations. Therefore, if Retail
corporation in Australia wants to generate significant profits, they will have
to manage their facilities I such way that they won’t have any impact on
environment.
The
facility management can be improved by building strong strategies and their
implementation. The first thing that organization should do it to develop a
facility management plan in which environment protection policy should be
included. A strategy should be formulated in which the operations and
performance of the employees should be improved. When the operation will be
improved the organization will be able to manage the facility more efficiently.
The main problem today in facility management is its impact on the environment
and it can be reduced by improving the practices of facility management.
References of Facilities Management
[1]
|
D. Campbell, D. Edgar and G. Stonehouse, Business
Strategy: An Introduction, Macmillan International Higher Education, 2011.
|
[2]
|
A. Tierney, Retail Facilities Maintenance: the Circle of
Management: A 30-Year Experience Management Narrative, WestBowPress, 2013.
|
[3]
|
K. Roper and R. Payant, The Facility Management Handbook,
AMACOM, 2014.
|
[4]
|
T. Economist and J. Kourdi, Business Strategy: A guide to
effective decision-making, PublicAffairs, 2015.
|
[5]
|
"Retail & facilities management," 2018.
[Online]. Available:
https://www.suez.com.au/en-AU/our-offering/businesses/who-are-you/industries/Retail-and-facilities-management.
|
[6]
|
R. Best, G. d. Valence and C. Langston, Eds., Workplace
Strategies and Facilities Management, Routledge, 2007.
|