Table of Contents
Organisational Background 3
SWOT Analysis 4
Key Issues 4
Growth Drivers 4
Mission &
Vision Statement 4
Marketing
Objectives 4
Strategic
Marketing Plan 5
Segmentation,
Targeting and Positioning (STP) 5
Segmentation 5
Targeting 5
Positioning 5
Models and
Methods 5
Marketing Tactics 6
Marketing Mix 6
Implementation schedule
(Gannt chart) and budget 6
Evaluation &
Control 6
References 7
Organisational
Background
Organisation name; Type of organisation;
Size of organisation; Range of products and services; Customer base; Main
competitors (1-page max.)
Marking Scheme – Achieved?
|
Organisation background: Organisation
name; Type; Size; Range of products/services; Customer base; Main
competitors.
Background provides a clear context for
the SWOT analysis and one-year plan
|
SWOT Analysis
Next you should include a data rich and
rank ordered SWOT analysis (2-pages max.). Although your SWOT will be closely
based upon your Marketing audit, you must NOT submit your marketing audit notes
(but do please save these as they may be required later to justify your SWOT).
Marking Scheme – Achieved?
|
High standard of critical analysis in the
SWOT based on appropriate internal & external conceptual frameworks
Swot is rank ordered and data rich, with
many sources cited
Swot is customer (not product) and
marketing (not sales) focused
Opportunities list external positive
factors (not a “wish-list” of things to fix in plan)
A limited number of key issues and growth
drivers been identified from the Swot and provide a “scope” (focus) for the
Plan
|
Key Issues
Growth Drivers
Mission & Vision
Statement
Marking Scheme – Achieved?
|
Both critiqued & improved using cited
framework
|
Marketing
Objectives
Marking Scheme – Achieved?
|
Customer focused Objectives are Smart
Objectives use mixture qualitative and quantitative
targets
Objectives indicate a sensible improvement
over the 1 year of the plan
|
Strategic Marketing
Plan
Your One-year Strategic Marketing Plan (15
pages max.) should be well structured and in addition to the SWOT should
contain: Mission/vision statement; SMART marketing objectives; Strategic
options with clear recommendations & justification; Marketing tactics
(mix); Implementation schedule & budget; and a Control section including
metrics/measures (as indicated in the Marketing Assignment structure and
weightings document provided (below).
Segmentation,
Targeting and Positioning (STP)
Segmentation
Marking Scheme – Achieved?
|
Has segmented segment customers, NOT
products
Uses segment tree and segment
attractiveness grid
Potential customer segments rated for
attractiveness & competence
|
Targeting
Marking Scheme – Achieved?
|
key customers, their needs (other
stakeholders) see seg’ above
Choice of target customer(s) identified
and justified
|
Positioning
Marking Scheme – Achieved?
|
product/service market match, how to
differentiate
Map uses customer criteria and plots us,
them, now and next
Statement identifies competitive points
of difference, do = customer behavioural objective; because = external reason
to believe
|
Models and Methods
Marking Scheme – Achieved?
|
Marketing strategy – Ansoff (strategies
need a timeline), Porter generic, Kotler & Singh = Defend or attack, all
choices justified
Key themes – Customer service, Comms’,
Branding, Loyalty, Digital, etc.
Variety of Marketing strategy models
adopted to meet objectives
|
Marketing Tactics
Marking Scheme – Achieved?
|
Marketing Tactics - The new improved
Marketing Mix for the year of the plan
Tactics fit organisation capabilities and
resources, all justified
|
Marketing Mix
Implementation
schedule (Gannt chart) and budget
Marking Scheme – Achieved?
|
Implementation schedule (Gannt chart) and
budget for the year of the plan
Implementation schedule is achievable
within year one given the available resources/capability
Size of marketing budget for
communication and marketing research is appropriate to organisational context
Schedule and budget choices made are justified
|
Evaluation &
Control
Metrics/measures derived from objectives,
use of key performance indicators (KPI’S
Marking Scheme – Achieved?
|
Measures relate to the specific objectives
for the plan
Dashboard used to show Strategic,
Operational and Tactical measures
Controls monitor/measure progress toward
completion of tactical activities to achieve the 1- year objectives
Metrics use a range of input, lead and
lag key performance indicators
ROMI = the extra profit (not sales)
divided by marketing budget
|
References
Harvard Referencing