In terms of economy that is based on the modern knowledge, a
major role is played by human capital as people with their creativity and
innovation could purge growth and expansion within their organizations. Therefore,
similar to the financial capital, human capital’s performance has to be
monitored and watched by the executives. But within organizations, a strong
framework for the monitoring, managing, and measuring human capital had yet to
be established by human practices. Highlighting the human capital’s concepts
and addressing the human capital’s evolution in recent years will be attempted
by the writer in this chapter. Additionally, the author will attempt to tackle
human capital in the context of both (micro level) organization and (macro
level) nation. In this chapter, HCS or human capital strategy and intellectual
capital are also going to be tackled along with its implementation in a
corporate strategy or business.
Capital and Resource
For understanding and defining ‘Human Capital’, it is
important to consider the evolution and meaning of the word ‘capital’ and just
how it is not similar to the term ‘resources’. It will facilitate considerably
in realizing just why and how ‘Human Resources’ is not similar to ‘Human
Capital’. Available supply’s total sum or the assets that are available at the
moment and can be used when required refers to Resources. In a simple context,
resources can be utilized until they are exhausted. Meanwhile, Capital can be referred as a form
of means or wealth that can be used for producing more wealth or means. In
simple words, capital is capable of growing with investment for producing more
capital. Therefore it can be seen that while one is decreasing upon
utilization, the other actually requires to be manipulated for sustaining
growth that is continuous.
The evolution of the term ‘resources’
Considering the resources’ evolution, it has not been
complex and there is not sufficient debate or literature on its representation.
In France, it was first used in the 17th century and Oxford Dictionary is
currently defining it as ‘The supply or stock of staff, materials, money, and
other values capable of being utilized by a company or a person for functioning
in an effective way’. With the passing time, it can be said that the definition
of ‘resources’ that actually constitutes it has become quite broad. We didn’t
have nuclear resources or technological resources in the 19th century but
considering the tectonic modifications in technology and society, it can be no
doubt said that the resources’ definition has been broadened by us. It has
become simpler to extract and explore natural resources with the superior
technology’s evolution which was impossible in the past. Even though in the 19th
century the term ‘Natural Resource’ was referred or defined, the term’s
definition has expanded ever since that moment.
The evolution of the term ‘capital’
For understanding capital’s evolution, a lot will be drawn
or captured from the research of Geoffrey M. Hodgson in 2014 named as ‘What is
capital? Economists and sociologists have changed its meaning: should it be
changed back?’ From both economic and financial viewpoints, capital’s evolution
has been approached by Hodgson in his study. In 1211, Italy, the term ‘Capital”
was first used. Then from 1283, it was used ‘in terms of a trading firm’s
capital assets. Gradually, the word started to point at ‘a merchant’s or a
firm’s money capital’. It also reached Western Europe in a little time. In the
16th century in Britain, its monetary meaning was retailed and was captured by
companies to be used in accounting processes or methods. The English sources or
references of 1759, 1750, and 1730 all have been cited by Fisher (1904) that
refer capital as ‘the assets or money brought by the merchant in his account or
trade’ or the money that the trading company advances. Similarly, to England in
the 18th century from Italy in the 13th century, the term was used mostly in
the context of money that shareholders or owners advance for establishing a
business or company.
With the entrance of Adam Smith and other future economists,
the word’s meaning changed. The new fixation of ‘The Causes and Nature of Nations’
Wealth (Smith, 1776)’ is actually the labor’s division and the rising physical
things’ productivity. It has been written by Smith that: “Such talents’
acquisition through the acquirer’s maintenance during the process
apprenticeship, study, or education no doubt costs real expenses which is the
realized and fixed capital, like in the person himself. His fortune is made
partially with such talents and similarly, such talents contribute to his
society as well. A workman’s efficient dexterity might be recognized in the
same context as a trade’s instrument or machine which abridges and facilitates
working, even though it is expensive but pays back with gains Smith (1776)”.
Sure, the word ‘human capital’ was not used by Smith but it
plays an important role in understanding that the word represents not only
humans but things as well. Through the extension of capital’s notion to the
labor and people, its meaning was changed by Smith to productive resources
rather than money values or money. Ever since then, the capital’s meaning has
been expanded by economists for including people as well with instruments. But
the financial community didn’t avert from a wealth perspective. The debate has
been shaped by this different over the capital’s definition in the past ten
decades. Capital has been defined broadly by Fisher (1896) as a ‘material’ body
or entity that developed an income’s flow over some specific time. People were
regarded as capital by Fisher. In the Wealth of Nations of the Smith, the
implicit was made explicit by him. Objections which were capital met, their
notion was broadened by it. It has been noted by John A. Hobson (1926) that the
capital’s meaning is disrupted by economists all the while ‘not paying
attention to the fair and constant meaning which the word possesses in the
world of businesses. It has been pointed by Hobson that in the ‘world of
businesses’ capital actually refers to ‘money’s control or money and sometimes it
is also referred to as credit’. It is referred to as ‘marketable matter’s all
forms in which labor is embodied’. During the 19th century and moving on, the
monetary meaning was retained by financial circles and business elsewhere
despite the economists’ efforts. For instance, it has been noted by Mitchell
(1914): ‘Every other commercial man and banker knowledge money is the only
capital.’ Deeper into the 20th century, Frank Fetter, the American economist
influenced by original institutionalism and Australian economics attempted to
restore the term’s earlier meaning. In the expansion of capital concept, danger
was seen by him: “Necessarily, capital is a separate investment, financial, and
concept of acquisitive ownership. Compared to the physical objects, it isn’t
coextensive with assets but with authentic rights and rules as claims to
incomes and uses. It must be a concept linking in an unequivocal way to the
present pricing system and private property”
Moving on a couple of years, Knight (1934, 1935) and Hayek
(1936, 1935, and 1934) debated on the topic of capital in a broad context. Meanwhile,
it was insisted by Schumpeter (1954) that capital should focus only upon
financial assets. It was stated by him:
Even before economists found the word’s employment, it has
been partaking in the business and legal terminology. … Later on, it rose to
denote the money’s sums or assets equal to them brought by participants in a
company or partnerships, the whole assets of a firm, and the similar. Therefore,
the context was monetary referring to either evaluation of goods in money, or
claims to assets, or real money. … It would’ve actually saved a lot of futile
and invaluable controversies only if economists had stuck to the monetary
definition rather than attempting to increase the depth!
Economists however didn’t follow this point of view and
continued to ignore the financial status of capital. With this, a new question
is brought, ‘Then what is Capital’? Paying attention to the above description,
two different points of views can already be seen: One is aligned with the post-Smith concept in
sociology and economics and refer capital actually as a reliable attribute or
thing that is capable of leading to requirements’ satisfaction. This definition
tells that ever since the humanity’s dawn, capital has been present and is not
bound to a certain production’s mode.
The other perspective that aligns with Schumpeter, Fetter,
Mitchell Innes, Weber, Sombart, and Hobson returns the capital’s meaning to the
one that developed in the 13th century in Europe in terms of investment and
trading. Moving own, capital is referred as the money’s fund to be invested in
an enterprise by a firm or person. For his whitepaper’s aim, the first perspective
will be followed by us that will assist us in the exploration of the concept ‘Can
capital refer to humans?’
Can humans be capital?
In economics’ prominent journal, ‘human capital’ first
appeared. Irving Fisher (1897) had written the article and proposed that
capital must refer to all the elements of labor, land, and machines. Prior to it, however, African Commerce’s
under-developed standard has been addressed by (1807-48) Sir William Cornwallis
Harris. He stated: ‘Only a few if present of the materials bartered by her with
other nations for limited and rude supplies sought by her are the industry, or
labor, and human capital’s production’. A thorough research of the above perception
points towards slaves according to Harris.
This interpretation actually has a reason. For centuries,
capital was defined by non-economists as a monetary spending in the context of
fixed assets which are not consumed by the production but still are bought and
used. The appointed labor and raw materials are excluded by the usage of this
commonplace. However, an owner retains the slave similar to an instrument. This
way, not an appointed worker but a slave can become capital. William Westgarth,
an Australian politician, statistician, historian, and a merchant born in
Scotland wrote about the Science of Money and Capital: ‘Work or labor can be
capital or wealth … but only with its bonding and thus limited to an
exchangeable value’s subject. In this sense, a free man is not capital but a
slave. Wealth is produced by labor but in other bonded forms, I have to state
that it’s not wealth. … A free agent is not capital as a bound person is a
subject that definite marketable. (Westgarth, 1875)’
In 1897, the post definition of Irving Fisher in the context
of ‘human capital’ encountered opposition (little). It became a commonplace,
specifically after the pieces of Jacob MIncer (1958), Gary Becker (1964), and
(1960, 1971) Theodore W. Schultz. Therein, the elements of production along
with others are meant by ‘Human capital’. Training and education enhanced its
magnitude. For economists, an important objective was the estimation of its
values so this labor’s quantities could be placed into a function of production
aligned with other inputs for ‘explaining’ the output’s magnitude. Human
capital is described by Mincer and Becker as:
‘The useful and acquired skills of all members or
inhabitants of a community; Such talents’ acquisition through the acquirer’s
maintenance during the process apprenticeship, study, or education no doubt
costs real expenses which is the realized and fixed capital, like in the person
himself. His fortune is made partially with such talents and similarly, such
talents contribute to his society as well. A workman’s efficient dexterity
might be recognized in the same context as a trade’s instrument or machine
which abridges and facilitates working, even though it is expensive but pays
back with gains.’
Human capital has been defined by Schultz (1971) as ‘a
productive capacity’s embodiment within individuals. Specifically, it is the
overall sum of fortitudes, motivations, attributes, knowledge, and skills of
people which permits them to offer value to a product, organization, or a company
by performing duties. Although it can be rented or given to others but only for
a short period; as far as its ownership is concerned, it cannot be transferred’.
Human capital’s above definitions dominated the others present in the 20th
century. However, as we moved further into the later century, it became a
tangible body by many academicians focusing upon it. Similarly, management of
human capital has been described by Hall (2008) as the ‘network or system for
the improvement of individuals’ performance with strong authorities-those
affecting the core competencies. It has been proclaimed by Hall that the
requirement for a new way to expand human capital through (1) describing the
efficient human capital clearly and how it is linked with the outcomes of a
business, (2) managing and measuring human capital similar to the financial
capital’s discipline, and (3) allowing managers to gain efficiency from
experience to improve decisions of human capital. There are other human
capital’s definitions as well. Such definitions involve 1) the bundle of
energy, knowledge, life experience, and attributes that individuals decide to
use in their duties, 2) the effect of management practices of people and 3) investments
of people in the form of non-financial and financial reward on contribution and
value creation to an organization’s performance that is bottom-line (Hall, 2008;
Weatherly, 2003; Fitz-enz, 2009). It has been recognized by Bounfour (2009)
that ‘in terms of a value of an organization, an unclear picture is provided by
balance sheets … specifically in an economy that is service oriented and to the
corporate assets’ measurement, the physical paradigm is not adapted’. Lev (2004
and 2001) here represented the context of “intangibles” for explaining a
company’s assets which are not illustrated in the current reporting of finance.
It has been concluded by Hall (2008) that on the theory of
human capital, Human Capital Management is actually created-‘the theory is
about contribution is made by human capital in the success of a business’. It
has been described by him that understanding the theory of an organization is
very important in realizing just how things will be processed and just what is
significant to be managed and measured. The exploration of human capital’s
evolution in the recent decade will take place in the next section. In it, the
concentration will be upon its measurement of human capital in terms of
quantification.
Can human capital be quantified?
Over the recent fifteen years, definitions of Human Capital
have focused upon the measurability’s concept. Several scholars or academicians
have attempted to offer a quantitative aspect for understanding the term; it
has modified to a quantitative entity from a qualitative one. These
academicians have attempted to instill an idea that measurement of the Human
Capital can be carried out and the alignment of outcomes of Human Capital with
objectives at macro level will assist in the achievement of objectives in a
holistic and agile manner. In this section, the remaining portion will
concentrate upon several scholars who have explained the Human Capital’s
quantitative aspects. It has been explained by DiGregorio and Stallworth (2014)
that ‘the financial disclosure’s absenteeism is complained by investors
concerning assets which are intangible and often, managers find it quite tough
to use and measure intangibles for gaining a competitive advantage. It has been
traditionally summarized by them: with respect to intellectual properly,
intangibles have been prodded by accountants. However, in the business
environment at present, intangibles’ concept has extended to involve intellectual
or theoretical capital, involving the critical contributions which have been
made by people and innovations (human capital).’ It has been cited by Norton
and Kaplan (2004) that ‘the measurement of intangible assets’ value like the
skills of employees, management systems’ knowledge, and company culture is the
accounting’s holy grail’. According to their perception, it is recognized by
executives that intangibles are strong resources of competitive advantage that
is sustainable and their replication is tough as well. Additionally, they
illustrate that from the measurement of tangible assets, managers scoot away
because of their subjective nature. For it, solutions are discussed by them for
firms in ‘the desirable measurement rather than measuring what they are capable
of’ (Norton and Kaplan, 2004). Seven separate ways have been identified by Spehrer-Patrick
(2010) with a single aim to develop awareness and transparency for human
capital’s impact on the performance of company. These measurement ways are
illustrated by below figure.
Human capital context – Nations
Towards a production’s different focus, economy has turned
in the recent sinecures. Phillips (2015) exclaims that economy is now
knowledge-based from industrial-based, from agriculture-based. Within the era
of agriculture, the production’s focus was in land and the way to raise
productivity. Meanwhile during the age of industry, which ruled over the 20th
century’s first half, the production’s focus was on how profit and efficiency
could be created with machinery usage. Within the economy of knowledge, the
production’s focus is upon the human mind and the way through which knowledge
is used for building an efficient and productive economy. Therefore, it is
quite safe for concluding that human mind is recognized as the most significant
asset in the knowledge’s era (Martin 2014).
At a separate nation level, planning and investment of human
capital at a long-term is not that critical but it requires at an international
level, a political leadership for moving beyond the negligible competition and
a workforce for countering challenges at the present day[1]. Problems
concerned with worldwide migration and mobility requires an approach that
coordinated for unlocking opportunities and minimizing risk for economies and
individuals as a complete entity. Additionally, appointing working-age and
young populations of the nation with skills and education for surviving in the
4th Revolution of Industry will need collaboration over industrial borders and
sectors.
Such a Human Capital’s wide standard understanding has been
molded by various worldwide firms such as the OECD, Organization for Economic
Co-operation and Development, ILO or International Labor Organization, the
World Bank, and the World Economic Forum. Human Capital’s importance and
growing influence is signified by it along with the necessity to recognize it
from a perspective of macro-economy.
For explaining the context of human capital among countries
i.e. how the elevation of human capital has been managed by various regions, data
from the report of World Economic Forum 2016, named as ‘The Report on Human
Capital’. ‘The Index of Human Capital’ has been defined by the annual Report on
Human Capital and 130 volunteering regions have been ranked on the state of
deployment and development of potential concerned with the human capital. Outcomes
of Employment and Learning are assessed by the Index according to a scale ranging
from the worst 0 to the best 100 over 5 separate groups on age (above 65,
55-64, 25-54, 15-24, and 0-14) for capturing the country’s complete demographic
profile. Pure potential of human capital and exclusion of labor market’s
specific age patterns have been highlighted by the generation lens.
‘Human Capital’ is
defined by the report as ‘the skills and knowledge possessed by individuals
which permit them to develop value In a system of global economy’. Quantification
of key concepts and providing a practical instrument to business leaders and
policy-makers is the aim of Index. A human-centric perspective is formulated
concerning the work that understands individuals’ skills, creativity, talents,
and knowledge as a good economy’s drivers.
The Index highlights that regions can further improve the
potential. Over it, only nineteen countries reached human capital’s 80 percent
or more. At the spectrum’s other side, 5 countries remained under 50 percent
while 28 countries scored in between 60 and 50 percent.
North America only passes the threshold of 80% nearly. Central
Asia, Eastern and Western Europe scored between 80 to 70% among 3 others, North
Africa and the Middle East, Caribbean and the Latin America, and Pacific and
the East Asia between 70 to 60 percent. 60% threshold was not passed by
Sub-Saharan Africa and South Asia. But there is also a effective utilization of
human capital’s wide variety in every other region with underperforming regions
and success stories in each place.
It has been stated by the report that concentration upon
human capital will be controlled by government’s initiative in their specific
regions. If Middle East’s data is analyzed for instance, it can be observed
that (87[2])
KSA is capable of improving human capital immensely by only leveraging and
learning initiatives of human capital from (46) Bahrain, (69) UAE, and (66)
Qatar. All of these reach a higher ranking and the same region’s part. In the
region, a smaller economy is boasted Bahrain (46) with $26 billion GDP compared
to KSA (87) with a $633 billion GDP. Notwithstanding these issues, human
capital is focused upon by them, regulating investments which are sustained in
education and training for creating a future workforce. This is the initial
marketing element of Bahrain for getting the attention of foreign businesses
and they have been successful in attracting western companies and
organizations.
It is emphasized by above elements to consider development
of human capital at a global or national level along with organization level. A
development’s foundation will be offered by it for human capital’s overall
caliber which is capable of then being leveraged in private and public firms.
Human capital context
For evaluating ‘how’ human capital mainstream has become, it
is important to consider a concept on how it adjusts into a macro-economy and
an organization’s plan. Therefore, in understanding the context of human
capital, we will consider synergy and adoption of human capital within nations
and organizations.
Human capital context – Organizations
Indeed, the consideration of human capital as an
organization’s intangible asset can take place that could impact its
performance greatly. But the tracking or quantification of this intangible
asset is tough through the old practices of accounting. Federal Reserve Board’s
former chairman, Evan Elan Greenspan stated that the tracking of intellectual
assets’ investments was not being performed by business accounting and the
methods of financial reporting that every other organization uses (Financial
Accounting Standards Board FASB) were actually offering a wrong image to needs
of accounting profession and corporations’ actual comparative value for
adjusting to the economy that was new (Phillips 2015). Sure, the categorization
of intangible assets is in various ways but the author believes in a broad
grouping in which a firm is separated into financial capital, intellectual
capital, and tangible assets. Actually, the intellectual capital is divided in
structural capital and customer capital as shown in the below image (Phillips
2015).
Figure 1 Intellectual
Capital’s relationships and categories
Sure the objective of author is the evaluation of context of
human capital from an organizational point of view but it is important to
define HCS or Human Capital Strategy as well. Basically, HCS refers to modulus
operandi of the firm with respect to its ranks’ human resources, adjusted to
fit the company’s objectives, strategy, and vision. Motivating, enabling,
managing, and securing a workforce are looked at by it for executing a formal
plan.
The strategy of Human Capital stems from the organization’s
culture, itself, and its ecosystem. For understanding just how well
organizations are operating and how others are failing at the employment of
effective plans, it is important to consider the world’s trends of the human
capital as a single entity. This perspective will assist in knowing the
ecosystem that becomes a resistance to the growth of strategy of human capital.
HCS’s purpose is the transformation of human capital into a deep asset that is
tangible, planning to, and matching up to organization’s personnel in the
strategic requirements of the firm. It is the aim of process to give an answer
about the priority’s question regarding human resources’ investment and
building a plan including all groups and employees in the organization. Lifecycle’s
end-to-end considerations of every worker in the organization are addressed by
HCS beginning from the identification of requirements of the human reouece to
let go.
This is the stop where we must identify just how HCS is not
like HRM or Human Resource Management while upgraded first during 18th century
within Industrial Revolution in Europe. It will assist us in understanding the
necessity of strategy of Human Capital in times when the dominant ideology was
HRM. The overall strategy of end-to-end people is encompassed by the strategy
of Human Capital. Meanwhile, tasks related with people are represented by the
HRM such as labor law, benefits, and payroll etc. It may be translated as
people management’s tactical aspect while HCS might be translated as the people
management’s strategic aspect.
For fully understanding the organization context of HCS, the
determination of its adjustment in the organization structure and its action
for impacting the goals and visions of the organization are important. The
interdependencies are captured among organization strategy, HRM, and HCS by the
following framework:
Figure 2 Mercer framework for HC
strategy, HR function and operating model
It is illustrated by the above depiction that may be
assisting to see HCS as a connection among organization’s strategy and HR
function. For understanding the above, let’s consider that training and hiring
requires more resources compared to their retaining. When budgets are
tightening and there is a need to increase efficiency as well, losing a good
worker ca affect the company’s bottom line. When a worker is lost by the
organization, resources are utilized for finding a substitute; time is required
and is spent in training the worker for matching the required expectations. Specifically,
6 months are taken by a new worker for becoming fully efficient with the
position or duty[1].
Considering the cost related with the abandonment of a good employee, it is
wise to pay attention to human capital and invest in it.
Therefore,
it is integral to consider HCS as a concept that is holistic encompassing the
organization’s complete strategy. Thus, multiple dimensions are constituted in
HCS such as policies, technology, culture, and organization, all that assist in
making individuals efficient and more skilled at realizing the organization’s
business strategy.