The balance scorecard (BSC) is a
system of strategic management and planning that is developed by the
organizations. The balanced scorecard communicates with the strategies and
planning of the companies (Yourarticlelibrary. com, 2018). In the balance
scorecard all the day to day work is mentioned about the project, product,
services and strategies. There are four basic viewpoints of balanced scorecard
that includes financial perspective, customer perspective, internal process perspective,
and growth of innovative perspectives (Balancedscorecard. org, 2018). The set of
performance deals with the employees, suppliers, shareholders, and customers.
The balance scorecard demonstrates
the performance of organization regarding the perspective of stakeholders (Yourarticlelibrary. com, 2018). The growth and
learning perspectives of the organization is indicated by the strength of
strategy and the contribution of operations for the financial health. The
customer perspective in the balanced score card shows the added values of
operations and customers (Balancedscorecard. org, 2018).
1. Explain the use of incentives, evaluation and performance
measurement?
The incentives and the reward
system are effective factors that induces impact on the performance of
employees, managers and workers. The incentives improves the performance
measurement and managerial efforts (Business. illinois. edu, 2013). The information
system by the balanced scorecard improves the congruity for the incentives of
firms. The incentives depends on the achievements of goals in the different
areas particular in the financial area. (Business. illinois. edu, 2013).
The balanced score card evaluates
the performance of managers and workers and provides them with rewards. The
scorecard enables to evaluate multidimensional system of rewards and
demonstrates the usefulness in the financial measures (Business. illinois. edu, 2013). The performance
measures and reward system induces impact on the effort allocations (Business. illinois. edu, 2013). The reward system
depends on the fixed payment system, subjective evaluation, one dimensional
incentives, and formula based incentives. The structure of reward system measures
the incentive schemes (Business. illinois. edu, 2013).
The balanced scorecard implements
for the magnitude and timing of the managers and the financial performance. The
non-financial performance along with financial performance determines the multidimensional
reward system. The evaluation for the business unit mangers becomes easy by
using the balanced score card (Business. illinois. edu, 2013).
2. Why might a balanced scorecard like the one in Table13.2
of your textbook be more effective than simply using merit pay for a manager?
The recognition of vagueness as
well as weakness is essential for the management approaches. The use of
balanced scorecard approaches in the organization provides clear prescription about
the performance and the effectiveness of employees and managers in the
organization. The balanced score card is used to balance the financial
perspectives and to measure effectiveness (Your article library. com, 2018).
The balanced scorecard is used as
performance metric for the strategic management for the identification of
internal structures and functions of organizations. The feedback of
organization depends on the improvement and identification of performance. The
quantitative analysis depends on the data and information collection interprets
decisions and performance of managers and executives (Your article library. com, 2018).
The thematic analysis in the
scorecard provides four values for the performance. The use of balanced
Scorecard in the cross case analysis is based on the generic research and
provides effective communication and the strategies (Balancedscorecard. org, 2018). The deep connection
between the performance, vision, mission and values can be analyzed by the
organizational communication. The balanced score card have applications in
building of conditions in the workplace, creativity, employee working
capabilities, and the quality control system in the organization (Yourarticlelibrary. com, 2018).
3. How can the way an organization creates and carries out
its incentive plan improve the effectiveness of that plan?
The
organizations working in the competitive market try to develop competitive
advantage through improving the performance of their workers and employees.
There are several ways to bring improvement in the performance of the employees
as through performance appraisal, reducing barriers that causes to influence
the performance in negative ways and by providing incentives and rewards
systems. Incentive develop motivation in the employees. In fact incentives works
as a technique of reinforcement that encourage the employees to bring
improvement in their performance in order to get monetary or non-monetary
benefits and incentives in reward. However, to get positive results from
incentives management of the company need to introduce appropriate plan for
incentives. They should evaluate the performance of employees on fair basis
without discrimination and any kind of personal biasness, to provide incentives
to the most dissevering person. Only fair plans for incentives can be
considered as effective incentive plans.
References of the concepts of
the Balanced Score Card
Balancedscorecard. org. (2018). Balanced Scorecard
Basics. Retrieved from www.balancedscorecard.org:
https://www.balancedscorecard.org/BSC-Basics/About-the-Balanced-Scorecard
Business. illinois. edu. (2013). INCENTIVES,
PERFORMANCE MEASUREMENT SYSTEMS AND MANAGERIAL EFFORT ALLOCATION. Retrieved
from business.illinois.edu:
https://business.illinois.edu/accountancy/wp-content/uploads/sites/12/2013/03/Incentives-Performance-Measurement-Systems.pdf
Yourarticlelibrary. com. (2018). Perspectives in
Balanced Scorecard (4 Perspectives ). Retrieved from
www.yourarticlelibrary.com: http://www.yourarticlelibrary.com/accounting/performance-measurement/perspectives-in-balanced-scorecard-4-perspectives/53100