Introduction of Civil Aviation for two reporting periods

In this report, the overall internship report will be presented in detail that I have been involved in doing an internship in Civil Aviation for two reporting periods. I will briefly discuss about the organization and its different aspects like its mission & goals, its structure, and its main competitors etc. For each reporting period, I will discuss different details of the report like my roles and responsibilities that what kind of tasks was handled by me. I will briefly explain that how many areas of the work were covered by me in this internship. I have done this internship in Financial Affairs Administration Department, so I will also briefly talk about the department that what kind of operations are handled in this department. The organization will be assessed and any improvement areas will also be recommended for the organization. The report will also talk about the work environment and what lessons were learned with the help of this internship opportunity.

I. Description of the Organization of Civil Aviation for two reporting periods

The organization is responsible to perform various kinds of responsibilities like managing the International Airport as well as supervise all relevant facilities and services regarding air transport traffic. The airport area also has to go through various maintenance and construction processes, which are also managed by the Civil Aviation. The organization also works to make sure that civil aviation safety standards are met properly and international air navigation services are provided with required procedures. The other main function of the organization is to supervise all private bodies along with government authorities with regards to the international airport (Civil Aviation, 2018). The organization falls under the category of public sector as it is managed by the government. The main office of the Civil Aviation is in Kuwait. The structure of the organization is not complex to understand as there is President of Civil Aviation. The second category under President is Director General of Civil Aviation, and all other relevant offices and departments come under this category. The GM of Civil Aviation also works under the Director General. The overall structure of the organization reveals that it is a centralized structure, where things are managed from top to bottom (CA, 2018). There are various services are managed by the organization as they have been above mentioned in terms of responsibilities. It is important to know that organization has no main target competitors.

II. Internship Expectations of Civil Aviation for two reporting periods

I would like to share various expectations which I had before going for this internship in Civil Aviation. It is a fact that practical things are quite different from the theoretical knowledge in so many ways, but practical things are driven by that theoretical knowledge. So, I was expecting that I will explore practical nature of my accounting field that how things are being done in real world situations. I was expecting to learn about work management techniques along with time management. I expected that internship will help me to deal with the management staff and help me to learn proper communication in a working environment. The biggest expectation was to develop and enhance my professional skills in a professional work environment.

III. Structure of the Department related to your Major

In this internship, I was in the Financial Affairs Department, where different types of functions are being performed. The accounting has been my major and so I was assigned the tasks, which are relevant to the accounting field. Overall, the department is responsible to handle various activities so that International Airport’s economic management is in the right direction. However, there are three major sectors for this department; the first one is related to general accounting by supervising budget, auditing, revenues, expenditures, and auditing, the second one is supervising purchase with different divisions, and third one is supervision of warehouses. It is important to understand that finance management is the most critical factor for this organization and it is done by this department. The general accounting and budgetary control are the primary functions of this department. The department’s role is so crucial in the success and long term sustainability of the organization as it deals with some very critical and essential financial functions (DGCA, 2018)

IV. Duties Discussion of Civil Aviation for two reporting periods

As I have mentioned above that auditing is the major thing, which is relevant to my major. So I started this internship in this direction. It was important for me to involve in tasks and duties which are associated with the auditing field so that I can enhance my auditing knowledge with the practical exposure. The department was dealing with various responsibilities and I was assigned to observe that how they audit the financial statements and system so that I can learn about these functions. This was my primary role, and my daily duties were around this primary function. I used to involve in preparing journal entries, which was the first ever task which I performed in this department. Certainly, in practical terms, it was quite difficult for me to do this as I never did it before, but with daily practice and supervision from the supervisor, I quickly started to learn that how I can combine my university knowledge so that I can handle such tasks.

The other major duty that I performed was to match invoice statements with the transactions. This was another tricky task but very useful on to enhance my practical and professional knowledge that how one can correctly match the transaction with invoice statements. It really helped me to focus on quality and learn doing tasks with utmost quality because as an auditing professional you cannot make wrong entries or incorrect matching of transactions with invoice statements. There were few other auditing tasks assigned to me as well. I was involved in auditing airline invoices for collection of management revenues and audit special contract transaction before disbursement. The both tasks were quite technical in nature, but I was able to perform them effectively with the help of my supervisor. The financial transactions do need an audit before their disbursements, so I was also involved in performing this audit duty as well. I am happy to state that I was able to complete all of these duties with quality and efficacy as both these aspects are crucial in the auditing field. The tasks and duties were certainly crucial in terms of value for the organization and its Financial Affairs Administration department. I was able to learn so much along with adding my value to the organization by performing different task like an experienced audit professional.

V. Organization assessment and Recommendation for Improvement

Being an intern and first time going in the field to work in a professional environment, it was hard for me to assess the organization with utmost accuracy, but as I came near to complete my internship, I was able to assess few issues in the organization, which I believe can improve in the future for better and swift performance of the department of Financial Affairs Administration. I must say that in most parts, the organization was an efficient one. It had all the ingredients of being a successful organization. There are various reasons to say that like the organization has a very experience staff in its all departments. It is important to have skilled and experience staff so that an organization perform its function properly and efficiently. In the Financial Affairs Administration department, they had experiences auditing and financial experts, who knew tricks of the trade. They knew that how to effectively perform auditing and financial functions with 100% quality. They knew that quality is so crucial and even one mistake in the process can be very costly, so quality was given intense focus by the management.

In this industry, the operating organizations are under the public sector managed by the governments. For instance, the national authority in United States is called the Federal Aviation Administration (FAA). FAA is an authority, which performs various functions like Civil Aviation, and it performs some great practices to make sure that all regulatory civil aviation issues, tasks, economic and safety regulations are done with the given standards. FAA has very strict rules and regulations regarding the airworthiness and safety of the aircrafts being operated, and they make sure that maintenance process is also good enough to keep things on the right track. The rules and regulation for the safety standards are very strict and to the point, and for all air carriers, it is must to follow those rules, otherwise their aircrafts can be grounded. Moreover, the FAA also involve in other best industry practices with regards to its economic regulation which involves all kind of financial matters (Stolzer & Goglia, 2016). When I analyze these kinds of standards in the Civil Aviation, where I did my internship, I can say that they are also following the best industry standards. The organization is also following the international standards for the safety and maintenance of aircrafts along with best management of their financial matters.

These practices can be applied in any civil aviation organizations like Civil Aviation, and they can take a lot out of these best practices. Overall, the work processes in my department of internship and other departments were good enough in so many ways, and I could not analyze any major flaws. But there are one or two things, which I would like to recommend to the organization. I observed in the department of Financial Affairs Administration that number of employees is less than its daily requirements. I was performing various tasks, which were part of the organizational documents and I was given various side duties to perform as well. I observed that many employees were handling multi tasks because there were not enough workforces to do so. So I recommend that organization should hire more employees across the organization. Moreover, I observed that general building was bit congested and it has small spaces to work, so I recommend them to construct more building or expand this one.

VI. Work Environment of Civil Aviation for two reporting periods

The work environment was so friendly and open, and it had so much for everyone to learn. Overall, the behavior of leaders was a friendly one. The leadership style was democratic in style as I observed that management was taking feedback from employees, and giving enough value to their suggestions. It was helping to develop them to engage all their skilled workers’ creativity and experience for the better performance. I was very comfortable in communication with employees as well as superiors, because they all showed very supportive nature. Whenever I needed help, it was to offer by anyone I asked. One thing that I noticed that work pressure and work load was too much on employees, because the number of employees was less as per my understanding. The pressure in the work environment was developing some stress amongst employees, which I felt from many employees, when I talked to them. So organization should look into this carefully.

VII. Lessons Learned of Final Student Progress Report

I certainly learned a lot of lessons from this internship. I worked in the Financial Affairs Administration department, but I was able to get better understanding of the organization, because I was able to see various kinds of processes of our department relevant to many other departments. I was able to learn from the experience that how one should administer his/her works. This work management and administration was one of the biggest lessons learnt as supervisor did help me that how I can per from certain tasks with less time and more quality. I extensively learnt time management skills. I also improved my analytical and professional skills like I learnt by observing other employee that what is important to maintain quality. I also learnt that how one can communicate professionally in a professional work environment. I am happy to disclose that my expectations from the internship met successfully, like I was hoping to learn management techniques and time management skills, and I was able to learn these things effectively. And when it comes to my contribution for the organization, I certainly did contribute a lot. I helped in making journal entries and doing various audit tasks. I must say that internship was a great experience to make my future career plans. I was able to gauge that what areas I must focus in my studies, which should help me in professional career, which I would chose by suing this experience. The greatest lesson that I take away from this internship is to focus on your skills and abilities, and always work with full attention to make sure quality is there in each task you perform. I had various challenges and issues in doing various tasks for the first time, but I learnt that if you focus on your abilities and stay confident, you can learn to do anything difficult.

References of Civil Aviation for two reporting periods

CA. (2018). ORGANIZATION CHART. Retrieved December 4, 2018, from https://www.dgca.gov.kw/en/civil-aviation/about-us/organizational-charts

Civil Aviation. (2018). RESPONSIBILITIES. Retrieved December 4, 2018, from https://www.dgca.gov.kw/en/civil-aviation/about-us/responsibilities

DGCA. (2018). FINANCIAL AFFAIRS DEPARTMENT. Retrieved December 4, 2018, from https://www.dgca.gov.kw/en/civil-aviation/about-us/dgca-director/financial-affairs-department

Stolzer, A. J., & Goglia, J. J. (2016). Safety Management Systems in Aviation (2nd Edition ed.). Routledge.