Assuming that you are going to suggest the candy manufacturing company to illustrate a hassle-free process flow for opening the bags, which they can promote via their advertisements.

Problem Solving Tools & M&M’s

The above process flow diagram suggest a hassle free opening of the bag. If the individual are going to flow this process than the bag of M&M can be easily opened without any inconvenience. Holding the bag accurately and opening the bag from the right corner can resolve the difficulty that many face during opening of the packaging. I recommend the above process flow diagram because it would allow anyone to open the bag without much effort.

Data Collection

Histogram

The reason for the variation in candy count in each bag occurs due to several factors. The bags were actually measured by weight instead of counting the candies. The hot environment have huge impact on the chocolate therefore it also become the reason for reduction in candies. The issue in the machine can also cause variation in bags.]

The reasons of the variation are ranked as follows: (1-Highest, 4-Lowest)

 These issues can be resolved through proper inspection, documentation and building strong relationship with suppliers (PANNEERSELVAM, 2012).

Reference of Assuming that you are going to suggest the candy manufacturing company to illustrate a hassle-free process flow for opening the bags, which they can promote via their advertisements.

PANNEERSELVAM, R. (2012). PRODUCTION AND OPERATIONS MANAGEMENT. PHI Learning Pvt. Ltd.