Introduction of Self-Reflection Paper Work Report on Co-operative training program

Report about which I am going to write about is my Co-operative training program in which I will be discussing about my experience. The name of my organization where I worked is EBBTIKAR TECHNOLOGY COMPANY, and the post which was given to me here was Network Administrator. I worked here for three months and in these three months I learnt a lot. I worked in this company as a full time worker and the estimated time period was 35-40 hours each week. This is the company which provides solutions for the different software which includes the integration of the system as well as the solutions of the infrastructure. It also offers about the information consulting technology and the other outgoing services. It also offers the distribution of the parts of the computer like keyboard, mouse and monitor. This is a private company and it was established in a year 2003. Currently in this company almost 1500 employees are working.

When I worked in this organization there was a supervisor for me who helped me a lot. He was the assistant manager and he taught me a lot. He was very fine, respectful, helpful and educated person. In this whole time period whenever I faced any kind of the difficulty he was the one who helped me out and guided me.

In the report I will write about all of the experience which I had in this company while doing my research program. I will write about the knowledge which I gained, how was the environment? and how it affected my personality. What changes I felt and how I became more confident person I will write about it all. I will also write about the things which fascinated and which I disliked.

After introducing about the name of company and all about it, I will start with my responsibility now. I had a big responsibility on me, very first week I was just asked to see and learn things by staying at the desk so that I could know that how employees deal with their clients in the organization. After that I was given information about the spare parts that how they can be repaired, along with this how software is being installed in the computers. I was also given the responsibility to stay at the desk so that I could know about the issues which are taking place in the other departments by receiving the phone calls. Lastly I was asked to be a support of IT clerk in which I had to manage some of the accounts of the staff and how password problems are being solved.

I will also discuss that how was the environment of the company and how staff interacted with me during the whole time period. Working in this organization for me was a very enjoyable yet learning experience. I learnt about many new things and techniques. I ever get the opportunity again to work with this organization I would definitely not think for a second and would say yes without any of the doubt. I had the best time working in the Ebbtikar Technology Company. Along with the good experience, I also had to face many of the challenges which I will discuss in this report that I would recommend so that they don’t face any problem while dealing with them.

Work Environment Analysis of Co-operative training program

Environment in Ebbtikar Technology Company is very friendly, it doesn’t look like an office but everyone work there as a family. Everyone understands one another and co-operates as well. All the activities were coordinated among the whole staff working there. No one was superior to the other. Boss was not like a boss but he was more like a friend who was very kind person. He listened to the problems of every employee in the problem and whenever they faced any difficulty he was there every time without any anger or tension. He face all the challenges happily in the whole time period when I was there. There was an assistant manager who used to report each and every small detail to the manager. While other managers of different departments used to give report to the assistant manager.

During the three months I didn’t get chance to spend a lot of time with the manager but for few of the times when I met him he was very cheerful and had joyful nature. He used to crack jokes randomly to make their people laugh and relax. I only met him when we used to had meeting or small party gatherings but not personally. Sudden meetings were came up in the company when there used to be any trouble or any of the new technology was to be introduced to the team.

Manger had excellent managerial skills even at the times when something was wrong or team used to get mad at times during the meetings but he used to control them appropriately. I think this is one of the biggest secret reason that this organization was stable and still is and never made any of the big loss. In my whole time duration I noticed another thing that no one got fired from their jobs and everyone was so serious and sincere to their work. Human resource manager had great experience and he always used to make right decision that who should be hired and who shouldn’t.

Manger also used to give small rewards to the employees who had great report and worked well during the whole month. Through this action people used to get motivated and wanted to work more to make their boss happy and be in his good list to get reward.

Pay scale was very well along with the other benefits as well. There was no burden on the employees due to which they become tired or think of quitting the job. Small breaks were the part of job to make employees fresh and relax. After every three months small packages were given to them as well with their pay. In a year employees could take one month off with full pay without any deduction. Environment was very good and satisfying.

Problems of Co-operative training program

According to my observation I noticed that the staff seemed to challenge one another more since there were different people and all were from different backgrounds. All of them had different living styles. This is the reason due to which the working team was not able to come up with a broad range of the solutions which is one of the very biggest challenge for the company. Solution for this problem, I would recommend here that the company should openly articulate about the values and staff should be diversified due to which more amount of customers could be appealed.

Another problem which I noticed that whenever there was the addition of any new technology in the company and meeting was called upon it was on a very short notice and staff wasn’t informed about it. So here I think that this urgent call up of the meeting can scare the staff that maybe some problem has occurred. To give brief information about any of the new technology, meetings should be pre planned so that staff knows to be there on time without any panic or stress.

Analysis of the skills of Co-operative training program

As above mentioned I didn’t just perform one duty there during my whole time period but had couple of duties. No doubt that I enjoyed and learnt a lot and some of the tasks were not that much challenging yet they were simple and easy. There were many challenges with me while I worked there and came to know that I disliked them.

Very first duty was the observation there by sitting on the desk and to see that how customers come and how one can deal with them. I faced that no one was taking me serious there and I didn’t get an opportunity to encounter with the customers. They should have given me chance to learn. Not only through observations can anyone learn until or unless one don’t involve in that activity or duty.

Secondly I had duty the responsibility of installing the hardware and software systems in the computers. At first glance, I faced many of the challenges in the installing and setting of the systems as I had no experience with the routers, switches, cables and the configurations of the LANS. I hated this work of installing the new networks and software as I used to get tired and when I went back home I used to become so rude. My supervisor in this work take advantage of mine in this task and put all of the responsibility on me without thinking once that things should go smoothly and time to time.

Thirdly I used to repair the damaged parts of the computer like keyboards, monitor and all. I didn’t face much of the difficulty in this work as I had a bit of the knowledge about it. This is the part which I hated that the technician just used to put all of the burden on me that as if I don’t know anything about this part. So, to make me learn they just used to put all of the burden one me without telling me anything.

Last role was the managing of the accounts for staff and solving of the password problems. Whenever any error used to occur in the computer regarding password I was asked to help and in this part I didn’t face any of the problem here as it was my favorite task and I had enough of the knowledge about it.

Recommendations of Co-operative training program

I think that the company earns a good amount. No doubt that they give good package to the staff working there but they could give them more if we look at their budget. My recommendation here is that they should encourage the diversity and inclusion to create the workforce of the different kind of people who can be more empowered towards the company and can contribute in a positive way for the success of company. This can make customers happy and satisfied. This will also encourage team work along with this deliverance and benefit of the company will be good.

Conclusion of Co-operative training program

My work experience was so enjoyable, educative as well as challenging. Working with this organization helped me to have control on my temperament and how team works in the given conditions without making any excuses or delaying the work. I think my personality became smooth and I got confidence. Now I think I am capable of doing work at any other organization as well because I have enough of the knowledge now which I have gained from Ebbtikar Technology Company. Whenever I will get the chance I would not think for a second because I miss working there and with the people who were very supportive.

In the end I would like to add in my report that there are many of the decisions that are effected by the environment in which people are in it. I wish that upon my graduation I would start an organization where I can offer many of the different and diverse solutions for the problems. My main target is to make people comfort and give them as much knowledge as much I can. I would use the experience in my company which I gained from the Ebbtikar Technology Company.

I see myself after 3 to 5 years in the future that I would not be working for others of any of the other organization but for my own. I see myself as a manger of my company. Commonly it is being said that if your business is not capable of solving any of the problem then one should think about another business and this is the only reason why I think that I for sure build a company that will definitely offer the solution to the problems of the people. At the end, my experience in working with the company helped me grow mentally as well as emotionally.

References of Co-operative training program

Blair, B., Millea, M., & Hammer, J. (2004). The impact of cooperative education on academic performance and compensation of engineering majors. Journal of Engineering Education, 333-338.

Gyn, G. V. (1996). Reflective Practive: The needs of professions and the promise of cooperative education. Journal of cooperative education, 103-131.

Thiel, G., & Hartley, N. (1997). Cooperative education: A natural synergy between business and academia. SAM Advance Management Journal, 50-62.