Jazeera Airways strategic plans are to expand the frequency
of travel of customers and capitalize on the current consumer base. They are
focused on economies of scale model and want to expand by increasing frequency
of travel at low cost. Their strategic structure is catering to gulf regions
and close by where the flight time is less and multiple flights can be made
within a day. Jazeera Airways is using top of the line airplanes from Boeing
and Airbus. Jazeera Airways is trying to expand it routes too but is banking on
its operational activities. The Company is focused on it management information
system and marketing to do better. However, despite being a successful airline
there are certain risks with their strategies. First and foremost, remains that
they are state owned and this may bring stability but also takes away the
corporate independence of governance which may directly impact the company’s
decision making. Jazeera Airways is limited to the gulf region mainly with its
flight concentration dense in the arab countries and neighboring countries but
it is a risk with a great potential market. There are many local airlines that
have started emerging in the gulf region with more specialized routes and low
fares. The cost of operation for Jazeera Airways is higher than them as Jazeera
Airways uses better planes and provides better services but due to flight time
being less people go for the most cost effective one. One of the other risks
that Jazeera Airways faces is the issues of marketing. Jazeera Airways is doing
good when it comes to the marketing arena but that has an indirect contribution
to the operations of the company. The strategic risk that is here is that they
can outsource their marketing and work on their operations. They follow the
Singapore Airlines model when it comes to use of MIS. The company should keep
in mind that the niche they have chosen for them may not be utilizing all the
systems in process. Not to expand on other routes is strategic suicide for the
company. The risks however do not outweigh the potential and benefits in which
the Jazeera Airways operate but their strategy will require innovating and
staffing to adapt to change when they decide to transform and diversify their
operations. Jazeera Airways have all it takes to become amongst the best. Their
current operational activities with their HR department are top notch and
exemplary in the scale they operate. ((will be edited))
Analysis of HRM Workflow of Jazeera Airways Airline
Recruitment and selection strategy of Jazeera Airways
Airline
Selection of the employees is one of the toughest job which
requires stamina and experience. A well-mannered and skilled staff can make and
organization much reputable. Jazeera Airline is already one of the most famous
airlines but to make it more common on the tongues of people a proper staff
should be selected on different factors which includes:
Motivation to do work without making any excuses
Skills should be present
Experience is what matters a lot at the end of the day
Proper education should be present
Manners are required because staff is who deals with the
customers, so they need to be polite and humble
Should be able to attain objectives
Look at the past history of the person that where he or she
did worked and how she managed to do work at the previous place
Relationship with the employee is considered to be the most
important strategy to make an organization better from any point of view.
Engagement, proper management, participation and motivation of the staff
towards the work are all of the basic and important key factors for the success
of any organization.
Training and Development plan of Jazeera Airways Airline
Jazeera Airlines have a crew which is considered to be the
best one. Crew of the cabin is not just from one country but the people in it
come from all over the world from different nation and they speak many
different languages. As the crew of the cabin have a responsibility of the
people who fly through Jazeera airlines to look after then and understand what they
need and what problems they face. Therefore, Jazeera Airlines spend almost five
to six percent of their revenues on their training and development. If we look
at other airlines, Jazeera airlines spend three to four times more. Training and development are two main and
important programs for any of the organization to work effectively. Jazeera
Airlines follow a systematic approach for the training of their staff. Three
step process is being used by Jazeera Airlines:
Assessment: It is a question which requires what is needed.
By whom? When and where?
Training activity: It consists of objectives which includes
what things can be done to satisfy the goals of the Airline.
Evaluation process: This step tells about the outcome of
different activities which were being done.
Performance Management plan of Jazeera Airways Airline
Performance management plan is basically a plan which
directors and workers from the Airline work with one another to make a plan, to
have an outlook on the profile of the workers that how each of them is
performing and whether they are making customers satisfies or not through their
actions and behavior. Objectives are also being measured in this goal and how
they are successful towards the organization. There is not just a single
management role but are multiple which includes forecasting, monitoring and
operating as well. Performance management involves the different assimilating
methods which are being used for the up lifting of the efficiency of the
organization through the way of developing the competence and performance of
the workers in the Airline. This plan makes sure that goals are being achieved
or not only in effective manner but efficient manner as well.
Factors which can influence the performances are:
Technical development
Market
Policies set by Government
Quality management
Performance related to the play
Compensation plan:
Compensation plan involves all of the components of s
compensation package which included salaries, wages and other benefits. This
includes that when and how bonuses can be given and how package of salary can
be designed. All these things are being covered in this section.
Wages can be paid on monthly or fortnightly basis. Worker
would be entitled to get a working overtime which is equal to the amount of
wage being paid at the ordinary time. Apart from this additional amount is also
being paid which is not less than 25% of the actual wage.
Jazeera Airlines should have certain rules for their female
staff which are:
Women are prohibited to do work at night between certain
hours except for the few cases.
Juvenile are not allowed to do work at night in certain
areas which can cause risk to the health.
Minimum age must be 15 years.
Holidays of Jazeera Airways Airline
One holiday is given to the employee and they can take one
month leave once in a year with full wage without any deduction.
Working hours of Jazeera Airways Airline
Working hours are from six to eight hours a day which can
exceed in some cases but this happens only in the rare cases not always.
Sick leave of Jazeera Airways Airline
Sick leave can also be taken which but it has certain rules
which are that full wage will be given to the staff if they are taking 15 days
off while for thirty days 50% of the wage would be deducted.
Analysis of Marketing Plan of Jazeera Airways Airline
Situation Analysis
Situation analysis consists of analyzing external
environment and address the Internal and External environment of the
organization
External environment is what attracts the customers at the
very first sight and it includes different parameters which are:
Economical of Jazeera Airways Airline
One of the very first factor which follows the success of
any airlines is to have the sophisticated airports which should be facilitated
with different cutting edge technologies to meet all the requirements of the
customers. Jazeera airline has a major plan on investing and developing of such
an international airports in different countries. The benefits after doing so
is to enhance the enhancement of the economic growth, to make sure that the
number of tourists increases to have more of the profits.
Social of Jazeera Airways Airline
As we all know that the population is increasing day after
day and along with this, social factors also increases. So the profit also
increases by making different airports by Jazeera airlines in different states
and countries.
Technologies of Jazeera Airways Airline
As we see advancement is technologies is taking place and
this new technology can affect the airline in positive as well as negative way.
Make sure to make it useful in the positive way and people can enjoy it as
well. Facility of online payment, ticket booking and all such things can make
peoples life easy and can attract people towards the Jazeera airline.
Internal environment of Jazeera Airways Airline
Obviously no one can know how the internal environment of
the airline is until or unless they don’t travel and become a part of your
flight. But I guess along with the external environment internal environment
matters as well. We all know that beauty attracts our eyes and same is the case
with nature and internal environment of airlines. One customer would give
positive feedback and refer other customer.
To be a part of the flight. Internal environment should
include factors which are:
Behavior of the employee of Jazeera Airways Airline
Nature should be kind and polite. Many people are not well
aware of different things so make sure that the staff is co-operative enough to
guide and help the people with their positive behavior not just guiding is an
important thing here but taking care should be on the top of the list. Make
sure to make people comfortable as much you can because these are the things
that can make their journey comfortable and they would remember you and would
want to fly next time as well.
Food of Jazeera Airways Airline
Journey can be long or short, it doesn’t matter but make
sure to provide fresh and warm food to the people and they don’t feel burden
eating the food but they enjoy every single bite of it. Menu should be good
enough and should have each and every detail on it.
Comfortable environment of Jazeera Airways Airline
Along with the staff plane and seats should be comfortable
enough. There should be enough space that the passengers can drag their chairs
backward or forward without causing trouble to the other passengers. Music
should be light and if passengers want make sure to shut it off. These small
things matters a lot and come with in the form of positive or negative
response.
Budget of Jazeera Airways Airline
Budget of the airline should be not too much that only rich
people can afford it but it should be fair enough so that the tickets can be
afforded by everyone without getting worried. Along with this try to provide
best services with low budget.
Market penetration of Jazeera Airways Airline
Business focuses on the selling of all the existing products
to all of the existing markets which drives the growth strategy for the
penetration of market.
Retain and boost up all the market shares of Jazeera airline
products and its services
Protect the market dominance of Jazeera airlines existing
markets
Enhance the usage of existing passengers
Telecommunication of Jazeera Airways Airline
Telecommunication is the vital and most happening element in
everyone’s daily life. So while travelling and communicating with others who
are the loved ones would be very good addition to the services of Jazeera
airlines. Now people must be thinking that how it can be done? This can be done
just be the adding of some infrastructural changes on the aircraft so that
communication and partnership with the provider of telecom can assist in the
deploy basis. Currently, Jazeera lines is using very high expensive
telecommunication methods for the making of voice calls and internet and changes
can be done to make voice calls and data calls with the mobile phones while
travelling in a plane through the trusted telecom providers.
Opportunity Analysis of Jazeera Airways Airline
Opportunity analysis will help top management to forecast
and evaluate the product or services opportunity in selected market. Here,
marketing analyst should have clear answers based on facts, figures and market
needs if the business owners should launch or start new business idea or they
should wait or cancel. For example, if Jazeera airways want to have new
destination to a specific destination, let’s say for example Damascus, the
analysis should show if this is a good idea of not based on facts. I believe
there are a lot of excellent opportunities for Jazeera airways either by
offering new destinations or offering better services.
Targeting and Positioning process of Jazeera Airways Airline
To do so, Jazeera airways will need to create a segment
which will help marketing department to focus on targeting by promotion and
strategic decisions. The five process of segmentations are; define target
market, Market mapping, construct market model, identifying segments,
segmenting. To conclude the segmentation part, Jazeera is targeting people in
Middle East region who are looking for cheaper ticket cost. These segment will
be our targets on promotions and advertisements and decision making.
Positioning is the process of how Jazeera airways position itself, and how its
customers will view it. Jazeera should be seen as the affordable, on-time,
moderate airlines.
Marketing Strategy for product and Services of Jazeera
Airways Airline
The marketing Strategy of Jazeera airways is to focus on
maintaining and increasing the number of customers by offering them affordable
fares for moderate services for short distance trips. Jazeera rely on cutting
the costs of some of operation and marketing activities to be able to offer
customers affordable tickets.
Customers, most of them are Arab and Asian Employees and
Kuwaitis who want to have short trips in Middle East, Asia, or North Africa,
will be able to purchase tickets online and enjoy Jazeera new terminal, which
will make Jazeera offer excellent service, less crowded terminal in cheaper
fare.
Pricing, distribution, promotional mix of Jazeera Airways
Airline
The competitive advantage of Jazeera airways is to offer
affordable, or cheaper tickets if we compare it to the market. In addition,
Jazeera also offer Business class level or fast entrance and extra luggage kind
of service, which is more expensive than the regular economic tickets. To
attract more customers, more destination, especially for Asian Countries such
as Nepal, India and Pakistan will be a good idea. These kind of offers will
require special promotional mix of advertising, special promotions, and of
course personal selling.
Budgeting of Jazeera Airways Airline
Budget will require the company to have a list of
activities, events, campaign or methods it will implement on annual basis. This
kind of planning will help the organization to have roadmap of activities,
therefore they can easily budget these activities and stick to the plan.
Deliverable 3
Level of diversification of the Jazeera airways of Jazeera
Airways Airline
There are three level of the diversification which are using
as the diversification strategy of the Jazeera airways. These three level strategies
can be divided into three parts as low, moderate and high level of the diversification
strategy. Before discussing the level of
the strategy it is most important to knowing about the diversification strategy
and why it required for the Jazeera airways. Jazeera airways needed the various
level of the diversification but it involves all time in the various activities
as some time introducing the new products in existing markets and sometime its
require for introducing the existing products in the new market (White, 2013).
These three levels of
the diversification which are using in the Jazeera airways are further
categorized in to various types for differentiating the task of the Jazeera
airways according to its revenues and overall performing activities. This
diversification strategy can enhance the revenue of the business and sometime
it can identify the revenue which Jazeera airways are deriving from its various
businesses (Kang, 2013).
Low level of diversification of Jazeera Airways Airline
Low level of the diversification strategy is further
divi9ded ion to various two parts as single and dominant business strategy. Low
level diversification strategy can be describes as the uses of the dominant and
single strategies and it also included the corporate level diversification
strategy. It includes the percentage of the revenue Jazeera airways which it is
generated from its various businesses.
Single business strategy of Jazeera Airways Airline
Within that industry Jazeera airways main business is providing
the services and tickets about the journey of the various passengers as well as
it has largely stayed. Through the Jazeera airways concept Jazeera airways
continuously encourages diversification. Jazeera airways usually made that type
of item which everyone fond of. Jazeera airways is gaining it 95% revenue from its
core business are as providing the tickets to the passengers.
Dominant business strategy of Jazeera Airways Airline
Jazeera airways is involving it 70 to 95% of the sales
revenue from its single business strategy and this revenue is generated from
the single business area as it involved in performing the all business strategies
from its core area.
Moderate and high level of diversification of Jazeera
Airways Airline
Jazeera airways is invalid in gen ration 30% of its revenue
from the outside of the dominating business and there many business which are
similar to providing the functioning seem like Jazeera airways and
these all business are also using the corporate level strategy for the
diversification. There are type of moderate level strategy as related
constrained diversification strategy and related linked diversification
strategy
Related constrained diversification strategy of Jazeera
Airways Airline
The limited diversification is described as within one
industry as well as market when a firm stays and most or else within a single
business all of its business activity is focused otherwise dominant the
business. Jazeera airways implement this
stage when the several strategies linked between the various strategies of the
diversified firms. This strategy is also required when the Jazeera airways is involved in sharing of activities and
resources for its various business (Neffke, 2013).
Related linked diversification strategy of Jazeera Airways
Airline
Jazeera airways have few links among the resources and
activities of the business and the strategy is also leads toward the Jazeera
airways for the unrelated firm. Jazeera airways are also sharing its assets and
resources among their business and it is also involved in the concentrating for
transferring their business resources in to various criteria of the business (Neffke, 2013).
High Level diversification of Jazeera Airways Airline
Less than 70% of the revenues of the Jazeera airways are
gaining from the dominant area of the business as for providing the services to
the various customers. Jazeera airways are also following and implement the unrelated
diversification strategy and value creating diversification strategy. Jazeera
airways is using the value creating diversification for saving the cost which
is created by the Jazeera airways success fully and it is also used to sharing
and capabilities and resources. Jazeera airways are also using this strategy
for developing the corporate level core competencies (Mamos, 2016).
Reasons for diversification by the Jazeera airways of
Jazeera Airways Airline
Jazeera airways is using the diversification strategies by
implementing it various level to enhancing its business , to expanding the
operation of the Jazeera airways and it is also used to adding the products,
services, markets and the several stages of the production for the existing
business. The major purpose of the
diversification it allowing the Jazeera airways to entering in the several
lines of the business which can be differ from the current operations of the
Jazeera airways. Jazeera airways is performing it function at international
level by introducing the various products and services in the existing and new
markets.
To creating the opportunities is the best task of the
organization to launching it business in new market. The Jazeera airways can
expand its business on the map of the entire world by identifying various
opportunities. The first major opportunity which is adopted by the Jazeera
Airways is increased market size. By increasing the size of the Jazeera airways
can expand its businesses and its operations at the huge level. Jazeera airways can expand its business in new
market by providing the cargo services to importing and exporting goods,
passengers and facilities. Jazeera airways are using these opportunities to achieving
the goal of the business.
Jazeera airways has opportunity of the return on investment
because if the Jazeera airways is providing the low return investment its profitability
can be increased by it meanwhile if the Jazeera airways is giving the high
return on investment it can be the cause of decreasing the profitability of the
Jazeera airways. Return on investment also can be the cause of the improvement in
the Jazeera airways because if the investors of the business are satisfied then
the business can grow in good way.
Economies of the scale is the best way for the improvement
of the Jazeera airways because if the scales of the economies will be higher for
the economy of the country. Jazeera airways has various opportunities to engaging
in finance which is used to providing management services for the assets for
supporting the technical aviation of the companies. Jazeera Airways has the
capability of conducting air cargo businesses outside as well as inside Kuwait
within the law stipulated limits. The major opportunity of the Jazeera Airways
is management this capability is valuable, rare, and, costly to imitate, but
not non-substitutable because of various opportunities and space in the
industry.
The management capability is the third capabilities which is
valuable, are as well as costly to imitate but not non-substitutable due to
different opportunities as well as the space for the industry. Marketing is the
fourth capability that is the valuable, and imitate for the costly as well as
non-substitutable due to the quality risks as well as efficiency which is
something that cannot be compromised through customers. Since this is not are
where almost every company tries for the best to create the customer services.
Management on formation systems is the fifth capability which is also the
valuable, rare as well as the non-substitutable, but also the costly to
imitate, due to expert for the oriented capability.
As above describe the opportunities of the Jazeera Airways.
Following strategy is applied on the Jazeera airways like the five porter’s
analysis. More unique corporate level strategies that now a day’s used or applied in the Jazeera company that is
about the resort, Hotel as well as tourism strategy. Also the PESTEL analysis
is done for the Jazeera Company. Jazeera is a one strong brand also the well
known company and also the strong business.
With the craft leasing business the Jazeera strategy is to
eliminate many risks that connected. On a leased fleet model operates the asset
light airline. On the above project we discuss the all corporate and
international level strategies that apply on the Jazeera airways. On Jazeera
airways total focus on airline as well as complementary business. To increase
with the critical mass leasing business would be intensive capital.
Kang,
J. (2013). The relationship between corporate diversification and corporate
social performance. Strategic Management Journal, 34(1), 94-109.
Mamos, T. W. (2016). The legacy of a vanished sea: a high
level of diversification within a European freshwater amphipod species complex
driven by 15 My of Paratethys regression. Molecular Ecology, 25(3), 795-810.
Neffke, F. &. (2013). Skill relatedness and firm
diversification. Strategic Management Journal, 34(4), 297-316.
White, A. E. (2013). . Putting all your eggs in one basket:
Life-history strategies, bet hedging, and diversification. Psychological
Science, 24(5), 715-722.