(SHRM) brought forward an interview from Dan Pink. Dan
is a bestselling author who wrote the book To Sell is Human. This
book focuses on the power of persuasion by emphasizing the importance of
non-sale selling. Non-sale selling is the process of convincing people to
part ways with things such as time and effort (SHRM, 2013). To the
professionals in HR non-sales selling is important because the majority of
human resource’s work focuses on selling ideas to the employees.
Essentially, human resources needs to effectively persuade, influence, and
convince its employees to align with the corporation’s views (SHRM,
2013). In most cases HR’s non-sale selling focuses on large groups in an
attempt to influence staff to align with change. According to Dan Pink
(SHRM, 2013), it is HR’s role to take a large amount of information and distill
it into something meaningful that works at an individual level and a large
group level, and that limiting choices will increase acceptance.
The
information brought forward in the interview focuses on several different
concepts within the textbook. One area of emphasis is drawn from the
performance management chapter of the text. Performance management is
essentially the process of ensuring an employees work abilities are in line
with the organizations goals (Snell, Morris, & Bohlander, 2016). In
an effort to ensure the employee’s goals are in line with the organization it
is the responsibility of human resources to persuade, influence, and convincing
staff to conform to the organization through the use of non-sales
selling.
The best Example of Replies
I
agree with you that Dan Pink is the best-selling author and has written a book.
You have well depicted depicted about what is mentioned in the book of the Dan
Pink and how he has focused on the importance of Non-sale selling. You have
focused on the non-sale selling’s because it is an important factor nowadays
because many of the human resources and the organizations focus on the selling
ideas and how they can sell the ideas to the employees. But you have focus on
how to effectively influence and convince the employees to shift towards the
non-sale selling and you have also depict about influencing the staff to adopt
this change and align themselves. And you have also focus on some certain
aspects like the performance management because it is necessary to identify the
performance of the employees working in the organization and if this
performance match with the goals of the organization. You have identified the
main aims of the HR to influence the staff to adapt the change and start with
the use of non-sale selling.
Taking this course as an elective for the MSA program I didn’t have specific
learning expectations going into it, so that mindset left the learning door
wide open. One of my favorite parts of the course was learning about the NLRB
and the virtues and laws they uphold to protect employees and employers from
unfair work practices. The case against Boeing was especially interesting and
getting a chance to spend more time researching the documents available through
the NLRB website was great. I have not had any work experience with labor
unions, so everything learned in that section was new. Likewise to the section
on unions, learning about high-performance work systems (HPWS) was a subject I
had not heard of prior to this course. To conclude the reading assignments with
a chapter that summarized how all the functions of human resources comes together
to effect positive change on a business is something everyone, regardless of
role, will benefit from gaining an increased understanding of this critical
deliverable of HR (Snell, Morris, & Bohlander, 2016).
As I focused
on my research for the final paper on human resource’s strategic practice in
pay for performance I thoroughly enjoyed the related chapters of eight and nine
along with the information I found in resources on the SMUMN library site. As a
manager, my biggest takeaway from reading more in depth to this subject is
making the goal setting, follow-ups, and evaluation more meaningful to the team
I lead. There are additional tie-ins I enjoyed reading about in the training
and development section that I aligned with the overall benefits human resources
brings to the employees and overall company they lead and support. As an
accountant and manager there are many aspects of human resources I am a party
to on the other side of the table so my overall takeaway is seeing the business
world from the perspective of those in HR roles and functions. From hiring to
termination and on to best practices, there are many aspects of the theories
and processes in those human resource decisions that I will no longer take for
granted working in a larger company. I don’t know if my career will lead me
into a human resources role or function, but having this course as an
introduction to just the beginning discussions of a wide-set of functions those
in HR provide, I am certain I will take what I have learned into consideration
when any employee related decision or action is being considered along with
just having a deeper appreciation for the contributions made in an organization
by HR. Thanks!
The best Example of Replies:
You
have discussed about the NLRB (National Labor Relations Board) and the laws
that define about the right of the employees and the protection of the
employees from the uncomfortable work environment. I agree with you that the
potation of the employees is important and this is an interesting topic which
you have choose. Because you have studied about a new topic which will increase
your knowledge in different fields. And you have also studied about the High
Performance Work Systems which is also very informative. And due to exploring
new fields and new knowledge that is different for you, helps you to increase
your efficiency in making the goals and follow ups and evaluations. Now you
have a broader perspective about the business and you have seen all the things
with the perspective of those people who are related to HR. By learning this
course you will be more efficient in decision making and this will enhance your
working conditions in the organizations. You will be more careful while taking
any decision relevant to any employee or before taking any action.